Main Article Content
Abstract
Munculnya dunia digital di pasar global telah merevolusi berbagai industri terkemuka. Penelitian ini mempunyai tujuan untuk menganalisis faktor-faktor yang mendorong konsumen terutama gen Z di Kota Semarang dalam memilih antara platform TV tradisional dan Over-the-Top (OTT). Faktor-faktor tersebut adalah konten, kenyamanan, persepsi nilai, persepsi harga terhadap preferensi konsumen. Pengambilan sampel menggunakan pendekatan Hair dengan 153 responden yang menjadi sampel dalam penelitian ini. Penelitian ini menggunakan teknik purposive sampling, dengan kriteria seseorang yang mencakup usia 18-26 tahun berdomisili di Kota Semarang, serta pernah menonton TV tradisional dan konsumen platform OTT. Metode Analisis yang di gunakan penilitian ini adalah deskriptif kuantitatif dengan menggunakan regresi linear berganda. Pada hasil penelitian ini, ditunjukkan bahwa variabel konten, kenyamanan, persepsi nilai, dan persepsi harga berpengaruh positif secara signifikan terhadap preferensi konsumen gen Z di Kota Semarang dari TV tradisional ke OTT, baik secara parsial maupun simultan. Penelitian ini menawarkan kesempatan berharga bagi layanan streaming online, video-on-demand, operator TV tradisional, dan produsen konten hiburan untuk lebih memahami dan mengadaptasi diri terhadap preferensi konsumen.
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Article Details

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References
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- Purnamawati, N. L. A., Mitariani, N. W. E., & Anggraini, N. P. N. (2020). Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Persepsi Harga Terhadap Minat Beli Ulang Di Bandung Collection Kecamatan Kuta Utara, Badung. ISSN 2502-3632 (Online) ISSN 2356-0304 (Paper) Jurnal Online Internasional & Nasional Vol. 7 No.1, Januari – Juni 2019 Universitas 17 Agustus 1945 Jakarta, 53(9), 1689–1699. www.journal.uta45jakarta.ac.id
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- Ramasoota, P., & Kitikamdhorn, A. (2021). “The Netflix effect” in Thailand: Industry and regulatory implications. Telecommunications Policy, 45(7), 102156. https://doi.org/10.1016/j.telpol.2021.102156
- Ronauli, L. N., & Indriani, F. (2020). Analisis Faktor-Faktor yang Mempengaruhi Preferensi Konsumen Terhadap Keputusan Pembelian Obat Generik (Studi Pada Konsumen di Apotek Kimia Farma Pandanaran Kota Semarang). Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science), 19(3), 159–174. https://doi.org/10.14710/jspi.v19i3.172-187
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- Shon, M., Lee, D., & Kim, J. (2021). Are global over-the-top platforms the destroyers of ecosystems or the catalysts of innovation? Telematics and Informatics, 60(January), 101581. https://doi.org/10.1016/j.tele.2021.101581
- Singh, S., Singh, N., Kalinić, Z., & Liébana-Cabanillas, F. J. (2021). Assessing determinants influencing continued use of live streaming services: An extended perceived value theory of streaming addiction. Expert Systems with Applications, 168, 114241. https://doi.org/10.1016/j.eswa.2020.114241
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- Vahoniya, D. R., Darji, D. R., Baruri, S., & Halpati, J. R. (2022). Awareness, Preferences, Perception, and Satisfaction about the Over-The-Top (OTT) Platforms/Players in Anand City, Gujarat, India. Asian Journal of Agricultural Extension, Economics & Sociology, 40(12), 254–264. https://doi.org/10.9734/ajaees/2022/v40i121788
- Wahyu, M. (2023). Pengaruh Persepsi Nilai dan Citra Merek terhadap Minat Beli Produk Sepatu Olahraga dengan Dimediasi Sikap Konsumen. 02(02), 98–109.
- Wahyuni, S., Fourqoniah, F., & Arsyad, A. W. (2019). Pengaruh Konten Instagram @Smrfoodies terhadap Minat Beli Followers. Journal Ilmu Komunikasi, 7(1), 154–166.
- Wijaya, E., Rahmanto, A., & Muhammad, A. (2023). Preferensi Media Para Millenial terhadap Televisi Konvensional (Free To Air) dan Layanan Video Berlangganan (Over The Top). ANDHARUPA: Jurnal Desain Komunikasi Visual & Multimedia, 8(04), 447–465. https://doi.org/10.33633/andharupa.v8i04.6845
- Yohansyah, F., & Rodhiah, R. (2022). Pengaruh e-WOM dan Persepsi Nilai terhadap Keputusan Pembelian Shopeefood dengan Mediasi Kepercayaan. Jurnal Manajerial Dan Kewirausahaan, 4(1), 89. https://doi.org/10.24912/jmk.v4i1.17170
- Zeithaml, V. A. (1983). Antithymocyte globulin reacts with many normal human cell types. Blood, 62(5), 1047–1054. https://doi.org/10.1182/blood.v62.5.1047.1047
References
Ali, R. Q. (2022). Factors affecting consumers preferences during covid-19 pandemic: An empirical study with evidence from fast food industry in karachi. Academy of Strategic Management Journal, 21(S3), 1–13.
APJII. (2023a). Internet Indonesia. https://survei.apjii.or.id/survei, diakses 29 September 2023
APJII. (2023b). Penetrasi dan Perilaku Internet 2023. https://survei.apjii.or.id/survei, diakses 29 September 2023
Aridinta, F. A., & Widijoko, G. (2019). Analisis Pengaruh Kenyamanan Layanan Online Terhadap Kepuasan Konsumen Mobile Commerce Di Indonesia. Jurnal Ilmiah Mahasiswa FEB, 7(2), 1–23.
Arum, L. S., Zahrani, A., & Duha, N. A. (2023). Karakteristik Generasi Z Dan Kesiapannya Dalam Menghadapi Bonus Demografi 2030. Accounting Student Research Journal, 2(1), 59–72.
Azali, I., Gunanto, E. Y. A., & SBM, N. (2018). Preferensi Konsumen Terhadap Transportasi Publik (Studi Kasus Bus Rapid Transit (BRT) Kota Semarang). Media Ekonomi Dan Manajemen, 33(1). https://doi.org/10.24856/mem.v33i1.617
Aziz, S. A., & Albari. (2023). Pengaruh Kepercayaan Merek dan Nilai yang Dirasakan terhadap Preferensi Merek dan Niat Beli Ponsel Merek Samsung di Indonesia. Selekta Manajemen: Jurnal Mahasiswa Bisnis & Manajemen, 02(01), 156–168. https://journal.uii.ac.id/selma/index
Berry, L. L., Seiders, K., & Grewal, D. (2002). Understanding service convenience. Journal of Marketing, 66(3), 1–17. https://doi.org/10.1509/jmkg.66.3.1.18505
Dastidar, S. G., & Elliott, C. (2020). The Indian film industry in a changing international market. Journal of Cultural Economics, 44(1), 97–116. https://doi.org/10.1007/s10824-019-09351-6
Garib, W. Bin, Lapian, S. L. H. V. J., & Mananeke, L. (2019). Pengaruh Bauran Promosi , Persepsi Harga Dan Kualitas Produk Terhadap Keputusan Pembelian Sepeda Motor Yamaha Pada Pt . Hasjrat Abadi Sentral Yamaha Malalayang Effect of Promotional Mix , Price and Product Quality on Motorcycle Purchase Decisions At Pt . Jurnal Emba, 7(1), 901–910.
GlobalWebIndex. (2021). Media Konvensional di Indonesia Menuju Senjakala. Databoks.Katadata.Co.Id. https://databoks.katadata.co.id/datapublish/2021/02/01/media-konvensional-di-indonesia-menuju-senjakala, diakses 30 September 2023
Hasan, M. R., Jha, A. K., & Liu, Y. (2018). Excessive use of online video streaming services: Impact of recommender system use, psychological factors, and motives. Computers in Human Behavior, 80, 220–228. https://doi.org/10.1016/j.chb.2017.11.020
Kim, S., Lee, C., Lee, J., & Kim, J. (2021). Over-the-top bundled services in the Korean broadcasting and telecommunications market: Consumer preference analysis using a mixed logit model. Telematics and Informatics, 61(March), 101599. https://doi.org/10.1016/j.tele.2021.101599
Kumar, S., & Prasad Meena, D. R. (2021). The Rise of OTT Platform: Changing Consumer Preferences. EPRA International Journal of Multidisciplinary Research (IJMR)-Peer Reviewed Journal, 7(6), 257–261. https://doi.org/10.17605/OSF.IO/AN69G
Kurnianto, A. (2020). Pengaruh Harga, Produk dan Kenyamanan Terhadap Preferensi dalam Belanja Online pada Mahasiswa Fakultas Ekonomi Universitas Negeri Semarang. Universitas Negeri Semarang, 1–96. http://lib.unnes.ac.id/41782/1/7101416289.pdf
Lu, J., Liu, X., & Cheng, Y. (2019). Cultural Proximity and Genre Proximity: How Do Chinese Viewers Enjoy American and Korean TV Dramas? SAGE Open, 9(1). https://doi.org/10.1177/2158244018825027
Markets and Markets. (2020). Over-the-Top Services Market by Type, Monetization Model, Streaming Device, Vertical, And Region - Global Forecast to 2024. https://www.reportlinker.com/p05838803/Over-the-Top-Services-Market-by-Type-Monetization-Model-Streaming-Device-Vertical-And-Region-Global-Forecast-to.html?utm_source=PRN
McKelvey, F., & Hunt, R. (2019). Discoverability: Toward a Definition of Content Discovery Through Platforms. Social Media and Society, 5(1). https://doi.org/10.1177/2056305118819188
McKenzie, J., Crosby, P., Cox, J., & Collins, A. (2019). Experimental evidence on demand for “on-demand” entertainment. Journal of Economic Behavior and Organization, 161, 98–113. https://doi.org/10.1016/j.jebo.2019.03.017
Menon, D. (2022). Purchase and continuation intentions of over -the -top (OTT) video streaming platform subscriptions: a uses and gratification theory perspective. Smart Agricultural Technology, 5(June 2021), 100006. https://doi.org/10.1016/j.teler.2022.100006
Mirella, N. N. R., Nurlela, R., Erviana, H., & Farrel, M. H. (2022). Faktor Yang Mempengaruhi: Kepuasan Pelanggan Dan Minat Pembelian: Kualitas Produk, Dan Persepsi Harga (Literatur Review Manajemen Pemasaran). Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 3(1), 350–363. https://doi.org/10.38035/jmpis.v3i1.880
Modri, N. (2023). Tipologi Wisatawan Dalam Memilih Resort Berdasarkan Value of Stay dan Resort Attributes Criteria. 28–37. repository.upi.edu %7C perpustakaan.upi.edu
Purnamawati, N. L. A., Mitariani, N. W. E., & Anggraini, N. P. N. (2020). Pengaruh Kualitas Pelayanan, Kualitas Produk Dan Persepsi Harga Terhadap Minat Beli Ulang Di Bandung Collection Kecamatan Kuta Utara, Badung. ISSN 2502-3632 (Online) ISSN 2356-0304 (Paper) Jurnal Online Internasional & Nasional Vol. 7 No.1, Januari – Juni 2019 Universitas 17 Agustus 1945 Jakarta, 53(9), 1689–1699. www.journal.uta45jakarta.ac.id
Puspita, V. A. C. (2018). Analisis Preferensi Merek Terhadap Kecap Manis Asam Bagus [Universitas Atma Jaya Yogyakarta]. http://e-journal.uajy.ac.id/id/eprint/16476
Putra, T. W., & Keni, K. (2020). Brand Experience, Perceived Value, Brand Trust Untuk Memprediksi Brand Loyalty: Brand Love Sebagai Variabel Mediasi. Jurnal Muara Ilmu Ekonomi Dan Bisnis, 4(1), 184. https://doi.org/10.24912/jmieb.v4i1.7759
Ramasoota, P., & Kitikamdhorn, A. (2021). “The Netflix effect” in Thailand: Industry and regulatory implications. Telecommunications Policy, 45(7), 102156. https://doi.org/10.1016/j.telpol.2021.102156
Ronauli, L. N., & Indriani, F. (2020). Analisis Faktor-Faktor yang Mempengaruhi Preferensi Konsumen Terhadap Keputusan Pembelian Obat Generik (Studi Pada Konsumen di Apotek Kimia Farma Pandanaran Kota Semarang). Jurnal Sains Pemasaran Indonesia (Indonesian Journal of Marketing Science), 19(3), 159–174. https://doi.org/10.14710/jspi.v19i3.172-187
Sadana, M., & Sharma, D. (2020). How over-the-top (OTT) platforms engage young consumers over traditional pay television service? An analysis of changing consumer preferences and gamification. Young Consumers, 22(3), 348–367. https://doi.org/10.1108/YC-10-2020-1231
Sembada, M. T., Hariyani, S., & Setyono, D. A. (2020). Faktor-faktor Yang Mempengaruhi Preferensi Masyarakat Dalam Menggunakan Moda Mass Rapid Transit (MRT) Kota Jakarta. Tata Kota Dan Daerah, 12(2), 60–69. https://doi.org/10.21776/ub.takoda.2020.012.02.1
Shon, M., Lee, D., & Kim, J. (2021). Are global over-the-top platforms the destroyers of ecosystems or the catalysts of innovation? Telematics and Informatics, 60(January), 101581. https://doi.org/10.1016/j.tele.2021.101581
Singh, S., Singh, N., Kalinić, Z., & Liébana-Cabanillas, F. J. (2021). Assessing determinants influencing continued use of live streaming services: An extended perceived value theory of streaming addiction. Expert Systems with Applications, 168, 114241. https://doi.org/10.1016/j.eswa.2020.114241
The Trade Desk, & Kantar. (2022). The Future Of TV 2022 The state of OTT in Indonesia. https://www.thetradedesk.com/us/news/press-room/indonesia-ott-consumption-highest-in-southeast-asia-as-growth-hits-40-percent
Vahoniya, D. R., Darji, D. R., Baruri, S., & Halpati, J. R. (2022). Awareness, Preferences, Perception, and Satisfaction about the Over-The-Top (OTT) Platforms/Players in Anand City, Gujarat, India. Asian Journal of Agricultural Extension, Economics & Sociology, 40(12), 254–264. https://doi.org/10.9734/ajaees/2022/v40i121788
Wahyu, M. (2023). Pengaruh Persepsi Nilai dan Citra Merek terhadap Minat Beli Produk Sepatu Olahraga dengan Dimediasi Sikap Konsumen. 02(02), 98–109.
Wahyuni, S., Fourqoniah, F., & Arsyad, A. W. (2019). Pengaruh Konten Instagram @Smrfoodies terhadap Minat Beli Followers. Journal Ilmu Komunikasi, 7(1), 154–166.
Wijaya, E., Rahmanto, A., & Muhammad, A. (2023). Preferensi Media Para Millenial terhadap Televisi Konvensional (Free To Air) dan Layanan Video Berlangganan (Over The Top). ANDHARUPA: Jurnal Desain Komunikasi Visual & Multimedia, 8(04), 447–465. https://doi.org/10.33633/andharupa.v8i04.6845
Yohansyah, F., & Rodhiah, R. (2022). Pengaruh e-WOM dan Persepsi Nilai terhadap Keputusan Pembelian Shopeefood dengan Mediasi Kepercayaan. Jurnal Manajerial Dan Kewirausahaan, 4(1), 89. https://doi.org/10.24912/jmk.v4i1.17170
Zeithaml, V. A. (1983). Antithymocyte globulin reacts with many normal human cell types. Blood, 62(5), 1047–1054. https://doi.org/10.1182/blood.v62.5.1047.1047