Main Article Content
Abstract
This study aims to analyse the influence of Human Capital Quality and Bank Size on Workforce Productivity in KBMI 4 banks in Indonesia during the 2021–2025 period. Changes in the banking business environment, driven by digital transformation, technological advancements, and increasing operational complexity, have made the quality of human resources and organisational capacity strategic factors in enhancing workforce productivity. This study employed a quantitative approach using the panel data regression method. The sample was selected using a purposive sampling technique based on specific criteria, resulting in four KBMI 4 banks as the research sample with a five-year observation period. Data analysis was conducted using EViews through panel data regression model selection tests, classical assumption tests, the F-test, the t-test, and the coefficient of determination. The results indicate that Human Capital Quality has a positive and significant effect on Workforce Productivity. Furthermore, Bank Size also has a positive and significant effect on Workforce Productivity. Simultaneously, Human Capital Quality and Bank Size have a significant effect on Workforce Productivity. These findings indicate that improving the quality of human resources and strengthening organisational capacity are important factors in enhancing workforce productivity in the large-scale banking industry.
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References
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- Annabi, N. (2017). Investments in education: What are the productivity gains? Journal of Policy Modeling, 39(3), 499–518. https://doi.org/10.1016/j.jpolmod.2017.03.003
- Backman, M. (2012). Human capital in firms and regions: Impact on firm productivity. Papers in Regional Science, 93(3), 557–576. https://doi.org/10.1111/pirs.12005
- Bai, Y. (2024). A Study of the Impact of Human Capital Investment on Organizational Performance. Highlights in Business, Economics and Management, 32, 210–216. https://doi.org/10.54097/qd8pxd61
- Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
- Bi, Q., Hang, J., & Zhou, M. (2021). Human capital and average firm size. Economics Letters, 204, 109920. https://doi.org/10.1016/j.econlet.2021.109920
- Boateng, K. (2019). The Relationship between Efficiency , Productivity , and Profitability of Ghanaian Banks. IOSR Journal of Business and Management (IOSR-JBM), 21(6), 52–60. https://doi.org/10.9790/487X-2106045260
- Creswell, J. W. (2009). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
- Curti, F., & Mihov, A. (2018). Diseconomies of Scale in Banking: Evidence from Operational Risk. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3210206
- Douglas, S. (2021). Building organizational resilience through human capital management strategy. Development and Learning in Organizations: An International Journal, 35(5), 19–21. https://doi.org/10.1108/DLO-08-2020-0180
- Elidawati, E., Maksum, A., Yahya, I., & Nurlinda, N. (2024). The Influence of Company Size on the Competitiveness of Medium and Large Scale Manufacturing Companies in the City of Serdang Bedagai. Proceedings of the 1st International Conference on Social Science (ICSS), 3(1), 35–41. https://doi.org/10.59188/icss.v3i1.144
- Ertan, A., Lewellen, S., & Thomas, J. K. (2020). Do Profit Margins Expand for High Growth Firms? Journal of Management Accounting Research, 32(3), 117–135. https://doi.org/10.2308/jmar-18-079
- Fonseca, T., de Faria, P., & Lima, F. (2019). Human capital and innovation: the importance of the optimal organizational task structure. Research Policy, 48(3), 616–627. https://doi.org/10.1016/j.respol.2018.10.010
- Gujarati, D. N., & Porter, D. C. (2009). Basic Econometrics (5 ed.). McGraw-Hill/Irwin.
- Hosseinioun, M., Neffke, F., Zhang, L., & Youn, H. (2025). Skill dependencies uncover nested human capital. Nature Human Behaviour, 9(4), 673–687. https://doi.org/10.1038/s41562-024-02093-2
- Jacobs, R. L. (2017). Knowledge Work and Human Resource Development. Human Resource Development Review, 16(2), 176–202. https://doi.org/10.1177/1534484317704293
- Karim, M. Z. A., Anuar, A. R., & Mohd. Khan, S. J. (2020). Information Technology and Cost Efficiency in Malaysian Banking Industry. Malaysian Management Journal, 7. https://doi.org/10.32890/mmj.7.2.2003.8612
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- Mulia, V. C., & Sholikhah, A. (2024). Increasing Organizational Productivity Through Effective Human Resource Management. Proceeding of International Students Conference of Economics and Business Excellence, 1(1), 92–94. https://doi.org/10.33830/iscebe.v1i1.3686
- Nanaeva, I. S., & Minkailova, M. M. (2025). Human Resources as the Strategic Capital of a Modern Organization. EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA, 9/12(162), 38–44. https://doi.org/10.36871/ek.up.p.r.2025.09.12.005
- Natsir, I., Ode, H., Irfana, T. B., Pulungan, D. R., & Sihite, M. (2024). An Analysis of the Role of Human Resource Management in Enhancing Organizational Efficiency and Effectiveness. International Journal of Economics (IJEC), 3(2), 1089–1097. https://doi.org/10.55299/ijec.v3i2.1097
- Nhu, Q. N. T. (2025). Human Capital and Bank Performance: Does Size Matter? Journal of Risk and Financial Management, 18(8), 429. https://doi.org/10.3390/jrfm18080429
- Nuriddin, A. (2025). Labor Productivity as A Developing Indicator. Journal of Social Sciences and Humanities Research Fundamentals, 5(5), 121–125. https://doi.org/10.55640/jsshrf-05-05-31
- Pudiastuti, E. T., & Nugroho, S. H. (2021). Strategies for Improving the Performance of Human Resources Through an Organizational Work Productivity. JOURNAL ASRO, 12(01), 98. https://doi.org/10.37875/asro.v12i01.386
- Rizka, N. R., & Ulfida, D. (2024). Asset Growth and Firm Performance: The Moderating Role of Asset Utilization. Behavioral Accounting Journal, 7(2), 118–135. https://doi.org/10.33005/baj.v7i2.352
- Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7 ed.). John Wiley & Sons.
- Wijayanti, S., & Paramita, R. S. (2025). The effect of liquidity, credit risk, firm size, and capital structure on the profitability of Islamic commercial banks registered with the OJK for the period 2020-2023. Jurnal Ilmu Manajemen, 11(1), 1059–1074. https://doi.org/10.26740/jim.v13n4.p1059-1074
- Yertas, M. (2024). The Role of Training and Continuous Development in Improving Employee Productivity and its Impact on Company Financial Performance. Atestasi : Jurnal Ilmiah Akuntansi, 7(2), 1362–1379. https://doi.org/10.57178/atestasi.v7i2.1047
- Yuldashevna, K. G. (2024). The Economics of Education: Investing in Human Capital. International Journal of Innovations in Engineering Research and Technology, 11(1), 49–51. https://doi.org/10.26662/ijiert.v11i1.pp49-51
- Zeynullagil, U. (2022). The Effect of Organizational Management on Employee Work Efficiency. International Journal Papier Public Review, 3(4), 35–40. https://doi.org/10.47667/ijppr.v3i4.183
References
Akbar, E. E., Noviarita, H., & Anggraeni, E. (2020). Optimization of Human Resources Quality in Improving the Performance of Islamic Banking Employees. JURNAL PERSPEKTIF EKONOMI DARUSSALAM, 6(2), 136–144. https://doi.org/10.24815/jped.v6i2.14491
Annabi, N. (2017). Investments in education: What are the productivity gains? Journal of Policy Modeling, 39(3), 499–518. https://doi.org/10.1016/j.jpolmod.2017.03.003
Backman, M. (2012). Human capital in firms and regions: Impact on firm productivity. Papers in Regional Science, 93(3), 557–576. https://doi.org/10.1111/pirs.12005
Bai, Y. (2024). A Study of the Impact of Human Capital Investment on Organizational Performance. Highlights in Business, Economics and Management, 32, 210–216. https://doi.org/10.54097/qd8pxd61
Barney, J. (1991). Firm Resources and Sustained Competitive Advantage. Journal of Management, 17(1), 99–120. https://doi.org/10.1177/014920639101700108
Bi, Q., Hang, J., & Zhou, M. (2021). Human capital and average firm size. Economics Letters, 204, 109920. https://doi.org/10.1016/j.econlet.2021.109920
Boateng, K. (2019). The Relationship between Efficiency , Productivity , and Profitability of Ghanaian Banks. IOSR Journal of Business and Management (IOSR-JBM), 21(6), 52–60. https://doi.org/10.9790/487X-2106045260
Creswell, J. W. (2009). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. Sage Publications.
Curti, F., & Mihov, A. (2018). Diseconomies of Scale in Banking: Evidence from Operational Risk. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.3210206
Douglas, S. (2021). Building organizational resilience through human capital management strategy. Development and Learning in Organizations: An International Journal, 35(5), 19–21. https://doi.org/10.1108/DLO-08-2020-0180
Elidawati, E., Maksum, A., Yahya, I., & Nurlinda, N. (2024). The Influence of Company Size on the Competitiveness of Medium and Large Scale Manufacturing Companies in the City of Serdang Bedagai. Proceedings of the 1st International Conference on Social Science (ICSS), 3(1), 35–41. https://doi.org/10.59188/icss.v3i1.144
Ertan, A., Lewellen, S., & Thomas, J. K. (2020). Do Profit Margins Expand for High Growth Firms? Journal of Management Accounting Research, 32(3), 117–135. https://doi.org/10.2308/jmar-18-079
Fonseca, T., de Faria, P., & Lima, F. (2019). Human capital and innovation: the importance of the optimal organizational task structure. Research Policy, 48(3), 616–627. https://doi.org/10.1016/j.respol.2018.10.010
Gujarati, D. N., & Porter, D. C. (2009). Basic Econometrics (5 ed.). McGraw-Hill/Irwin.
Hosseinioun, M., Neffke, F., Zhang, L., & Youn, H. (2025). Skill dependencies uncover nested human capital. Nature Human Behaviour, 9(4), 673–687. https://doi.org/10.1038/s41562-024-02093-2
Jacobs, R. L. (2017). Knowledge Work and Human Resource Development. Human Resource Development Review, 16(2), 176–202. https://doi.org/10.1177/1534484317704293
Karim, M. Z. A., Anuar, A. R., & Mohd. Khan, S. J. (2020). Information Technology and Cost Efficiency in Malaysian Banking Industry. Malaysian Management Journal, 7. https://doi.org/10.32890/mmj.7.2.2003.8612
Kozak, S. (2020). Are Larger Banks More Efficient in the Central Eastern European Countries? Annales Universitatis Mariae Curie-Skłodowska, sectio H – Oeconomia, 54(2), 31. https://doi.org/10.17951/h.2020.54.2.31-40
Mulia, V. C., & Sholikhah, A. (2024). Increasing Organizational Productivity Through Effective Human Resource Management. Proceeding of International Students Conference of Economics and Business Excellence, 1(1), 92–94. https://doi.org/10.33830/iscebe.v1i1.3686
Nanaeva, I. S., & Minkailova, M. M. (2025). Human Resources as the Strategic Capital of a Modern Organization. EKONOMIKA I UPRAVLENIE: PROBLEMY, RESHENIYA, 9/12(162), 38–44. https://doi.org/10.36871/ek.up.p.r.2025.09.12.005
Natsir, I., Ode, H., Irfana, T. B., Pulungan, D. R., & Sihite, M. (2024). An Analysis of the Role of Human Resource Management in Enhancing Organizational Efficiency and Effectiveness. International Journal of Economics (IJEC), 3(2), 1089–1097. https://doi.org/10.55299/ijec.v3i2.1097
Nhu, Q. N. T. (2025). Human Capital and Bank Performance: Does Size Matter? Journal of Risk and Financial Management, 18(8), 429. https://doi.org/10.3390/jrfm18080429
Nuriddin, A. (2025). Labor Productivity as A Developing Indicator. Journal of Social Sciences and Humanities Research Fundamentals, 5(5), 121–125. https://doi.org/10.55640/jsshrf-05-05-31
Pudiastuti, E. T., & Nugroho, S. H. (2021). Strategies for Improving the Performance of Human Resources Through an Organizational Work Productivity. JOURNAL ASRO, 12(01), 98. https://doi.org/10.37875/asro.v12i01.386
Rizka, N. R., & Ulfida, D. (2024). Asset Growth and Firm Performance: The Moderating Role of Asset Utilization. Behavioral Accounting Journal, 7(2), 118–135. https://doi.org/10.33005/baj.v7i2.352
Sekaran, U., & Bougie, R. (2016). Research Methods for Business: A Skill-Building Approach (7 ed.). John Wiley & Sons.
Wijayanti, S., & Paramita, R. S. (2025). The effect of liquidity, credit risk, firm size, and capital structure on the profitability of Islamic commercial banks registered with the OJK for the period 2020-2023. Jurnal Ilmu Manajemen, 11(1), 1059–1074. https://doi.org/10.26740/jim.v13n4.p1059-1074
Yertas, M. (2024). The Role of Training and Continuous Development in Improving Employee Productivity and its Impact on Company Financial Performance. Atestasi : Jurnal Ilmiah Akuntansi, 7(2), 1362–1379. https://doi.org/10.57178/atestasi.v7i2.1047
Yuldashevna, K. G. (2024). The Economics of Education: Investing in Human Capital. International Journal of Innovations in Engineering Research and Technology, 11(1), 49–51. https://doi.org/10.26662/ijiert.v11i1.pp49-51
Zeynullagil, U. (2022). The Effect of Organizational Management on Employee Work Efficiency. International Journal Papier Public Review, 3(4), 35–40. https://doi.org/10.47667/ijppr.v3i4.183