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Abstract
This study examines the effect of knowledge sharing on the performance of Micro, Small, and Medium Enterprises (MSMEs) with a mentoring program as a mediating variable among fostered partners of PT Perkebunan Nusantara III. A quantitative approach was employed using a survey method through structured questionnaires. The population consisted of all MSMEs supported by PT Perkebunan Nusantara III, with 96 business actors selected using purposive sampling based on established development criteria. Data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) to evaluate the relationships among variables simultaneously. The results indicate that knowledge sharing has a positive and significant effect on MSME performance. Furthermore, the mentoring program significantly strengthens the influence of knowledge sharing on business performance. This finding suggests that knowledge sharing becomes more effective when supported by mentoring that is relevant, continuous, and aligned with organizational needs. The study provides practical implications for partnership program managers to develop mentoring as a strategic mechanism to improve knowledge transfer and enhance MSME performance.
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References
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- Aliah, N., Rizkina, M., Susilawaty, T. E., & Nasution, N. (2025). Audit and coaching finance: The role of auditors as MSME consultant. Journal Intelektual, 4(1), 29–34.
- Azizan, O. (2025). The effect of business coaching on the performance of small medium enterprises in Malaysia: Moderating role of competitive advantage. Cogent Business & Management, 12(1), 1–18. https://doi.org/10.1080/23311975.2025.2469769
- Bhuyan, S., Yadav, S., Verma, A., Bhati, S., Anand, A., & Bhalla, S. (2025). Enhancing cancer care through a knowledge-sharing model: A systematic review of Project ECHO programmes in India. BMC Cancer, 1(1), 1–19. https://doi.org/10.1186/s12885-025-13553-x
- Djatnika, S., & Kaltum, U. (2024). Transformational leadership and knowledge transfer enhance MSME employees’ performance. Asian Journal of Management Entrepreneurship and Social Science, 4(2), 1337–1351.
- Djohan, D., Budiman, I., Nasib, Razaq, M. R., & Fathoni, M. (2025). Fintech, digital branding, and customer engagement to enhance Gayo Arabica coffee SMEs’ performance. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3349–3360. https://doi.org/10.37641/jimkes.v13i5.3540
- Fadli, A. (2021). Efforts to maximize the performance of SMEs and partnerships through experience and business capital. Budapest International Research and Critics Institute Journal, 5(2), 8605–8615. https://doi.org/10.33258/birci.v5i2.4641
- Harianto, A., Azman, N. S., Fadila, Z., & Ayuni, T. W. (2025). Enhancing financial decision-making in SMEs: The role of accounting systems and human resource competence. Journal of Business Integration and Competitive, 2(1), 1–7. https://doi.org/10.64276/jobic.v2i1.25
- Harianto, A., Fali, I. M., Rivai, A., Ayuni, T. W., & Khairani, R. (2025). Behavioral and knowledge-based determinants of tax compliance: A study on SMEs in North Medan, Indonesia. Journal of Finance Integration and Business Independence, 1(2), 1–7. https://doi.org/10.64276/jofibi.v1i2.36
- Harianto, A., Febrina, D., Nasib, Amelia, R., & Fathoni, M. (2025). Exploring the mediating role of fintech adoption in reducing perceived risks and promoting SME sustainability. International Journal of Economics and Management Research, 4(3), 242–253. https://doi.org/10.55606/ijemr.v4i1.541
- Hermanto, N., & Nurmayanti, S. (2022). The effect of transformational leadership on innovative work behavior with knowledge sharing as a mediation variable. International Journal of Multicultural and Multireligious Understanding, 9(6), 376–387. https://doi.org/10.18415/ijmmu.v9i6.3836
- Hou, A., Djohan, D., & Hastuty, W. (2024). The influence of business networks and perception of product quality on the competitive advantage of SME products in Langkat. Journal of Finance Integration and Business Independence, 1(1), 1–8.
- Hou, A., Fali, I. M., Razaq, M. R., Hoki, L., & Pebri, P. (2025). Digital knowledge and financial resilience as determinants of financial behavior: Evidence from Indonesia. Journal of Business Integration and Competitive, 2(1), 40–49. https://doi.org/10.64276/jobic.v2i1.29
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- Khairani, R., Tantri, O., & Putri, S. (2025). The contribution of e-commerce and financial management to enhancing MSME performance in Indonesia. Journal of Business Integration and Competitive, 2(1), 50–62. https://doi.org/10.64276/jobic.v2i1.30
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- López, S., & Yepes, V. (2024). Visualizing the future of knowledge sharing in SMEs in the construction industry: A VOSviewer analysis of emerging trends and best practices. Advances in Civil Engineering, 1–15. https://doi.org/10.1155/2024/6657677
- Lubis, Z., Junaidi, Effendi, I., Nasib, & Fadli, A. (2023). The model for determining the success of the partnership program in improving the performance of SMEs fostered partners PT Perkebunan Nusantara III. Quality – Access to Success, 24(192), 35–43. https://doi.org/10.47750/QAS/24.192.05
- Mbowe, W. J. (2024). Entrepreneurship mentoring programme and market performance: Evidence from SIDO supported micro and small enterprises in Arusha, Tanzania. Journal of Research Innovation and Implications in Education, 8(1), 69–79.
- Mirsya, S., Nasution, A., Daulay, R., & Purnama, N. I. (2025). Knowledge sharing and absorptive capacity in improving the innovation performance of MSMEs handicrafts in Indonesia. Problems and Perspectives in Management, 23(2), 1–15. https://doi.org/10.21511/ppm.23(2).2025.25
- Nasib et al. (2024). Mengenal bisnis 5.0. PT Pena Persada Kerta Utama.
- Okada, Y., Inoue, Y., Takahashi, Y., & Shirai, K. (2025). Knowledge sharing among coaches: Expert power and social cognitive theory perspectives. European Sport Management Quarterly. https://doi.org/10.1080/16184742.2023.2299253
- Rossignoli, F., Lionzo, A., Henschel, T., & Boers, B. (2024). Knowledge sharing in family SMEs: The role of communities of practice. Journal of Family Business Management, 14(2), 310–331. https://doi.org/10.1108/JFBM-03-2023-0038
- Sarfo, P. A., Zhang, J., Wauk, G., & Nyantakyi, G. (2025). Exploring the mediation role of innovation in the nexus between knowledge sharing and firm performance. Journal of Business & Industrial Marketing. https://doi.org/10.1108/JBIM-07-2023-0409
- Soomro, R. B. (2026). Impact of entrepreneurial knowledge, skills, and competencies on MSME performance: Evidence from a developing country. Asia Pacific Journal of Innovation and Entrepreneurship, 19(1), 1–31. https://doi.org/10.1108/APJIE-04-2023-0071
- Tambunan, D., Hou, A., Nasib, Hs, W. H., & Pasaribu, D. (2024). The role of financial literacy and self-motivation in fostering entrepreneurial interest and self-efficacy among university students. Journal of Logistics, Informatics and Service Science, 11(1), 136–145. https://doi.org/10.33168/JLISS.2024.0109
- Wakhyuni, E., Rahayu, S., & Novirsari, E. (2024). Fostering SME sustainability through green work engagement: Evidence from Indonesian coffee producers. Journal of Logistics, Informatics and Service Science, 11(12), 131–154. https://doi.org/10.33168/JLISS.2024.1207
References
Al-Zoubi, M. O., & Twaissi, N. M. (2025). Exploring the relationship among structured on-the-job training, mentoring, job rotation, work environment factors and tacit knowledge transfer. VINE Journal of Information and Knowledge Management Systems, 55(1), 240–267. https://doi.org/10.1108/VJIKMS-06-2022-0199
Aliah, N., Rizkina, M., Susilawaty, T. E., & Nasution, N. (2025). Audit and coaching finance: The role of auditors as MSME consultant. Journal Intelektual, 4(1), 29–34.
Azizan, O. (2025). The effect of business coaching on the performance of small medium enterprises in Malaysia: Moderating role of competitive advantage. Cogent Business & Management, 12(1), 1–18. https://doi.org/10.1080/23311975.2025.2469769
Bhuyan, S., Yadav, S., Verma, A., Bhati, S., Anand, A., & Bhalla, S. (2025). Enhancing cancer care through a knowledge-sharing model: A systematic review of Project ECHO programmes in India. BMC Cancer, 1(1), 1–19. https://doi.org/10.1186/s12885-025-13553-x
Djatnika, S., & Kaltum, U. (2024). Transformational leadership and knowledge transfer enhance MSME employees’ performance. Asian Journal of Management Entrepreneurship and Social Science, 4(2), 1337–1351.
Djohan, D., Budiman, I., Nasib, Razaq, M. R., & Fathoni, M. (2025). Fintech, digital branding, and customer engagement to enhance Gayo Arabica coffee SMEs’ performance. Jurnal Ilmiah Manajemen Kesatuan, 13(5), 3349–3360. https://doi.org/10.37641/jimkes.v13i5.3540
Fadli, A. (2021). Efforts to maximize the performance of SMEs and partnerships through experience and business capital. Budapest International Research and Critics Institute Journal, 5(2), 8605–8615. https://doi.org/10.33258/birci.v5i2.4641
Harianto, A., Azman, N. S., Fadila, Z., & Ayuni, T. W. (2025). Enhancing financial decision-making in SMEs: The role of accounting systems and human resource competence. Journal of Business Integration and Competitive, 2(1), 1–7. https://doi.org/10.64276/jobic.v2i1.25
Harianto, A., Fali, I. M., Rivai, A., Ayuni, T. W., & Khairani, R. (2025). Behavioral and knowledge-based determinants of tax compliance: A study on SMEs in North Medan, Indonesia. Journal of Finance Integration and Business Independence, 1(2), 1–7. https://doi.org/10.64276/jofibi.v1i2.36
Harianto, A., Febrina, D., Nasib, Amelia, R., & Fathoni, M. (2025). Exploring the mediating role of fintech adoption in reducing perceived risks and promoting SME sustainability. International Journal of Economics and Management Research, 4(3), 242–253. https://doi.org/10.55606/ijemr.v4i1.541
Hermanto, N., & Nurmayanti, S. (2022). The effect of transformational leadership on innovative work behavior with knowledge sharing as a mediation variable. International Journal of Multicultural and Multireligious Understanding, 9(6), 376–387. https://doi.org/10.18415/ijmmu.v9i6.3836
Hou, A., Djohan, D., & Hastuty, W. (2024). The influence of business networks and perception of product quality on the competitive advantage of SME products in Langkat. Journal of Finance Integration and Business Independence, 1(1), 1–8.
Hou, A., Fali, I. M., Razaq, M. R., Hoki, L., & Pebri, P. (2025). Digital knowledge and financial resilience as determinants of financial behavior: Evidence from Indonesia. Journal of Business Integration and Competitive, 2(1), 40–49. https://doi.org/10.64276/jobic.v2i1.29
Jungst, H. Z. L. M. U. M. (2021). Knowledge management practices and innovation: A deliberate innovation management model for SMEs. Journal of Small Business Management, 00(00), 1–34. https://doi.org/10.1080/00472778.2021.1888383
Khairani, R., Tantri, O., & Putri, S. (2025). The contribution of e-commerce and financial management to enhancing MSME performance in Indonesia. Journal of Business Integration and Competitive, 2(1), 50–62. https://doi.org/10.64276/jobic.v2i1.30
Kim, J., Prempeh, A. A., Addai, E. K., & Wargo, E. (2025). The effect of knowledge sharing on innovative work behaviour at higher education institutions. Higher Education Quarterly, 1(1), 1–15. https://doi.org/10.1111/hequ.12574
López, S., & Yepes, V. (2024). Visualizing the future of knowledge sharing in SMEs in the construction industry: A VOSviewer analysis of emerging trends and best practices. Advances in Civil Engineering, 1–15. https://doi.org/10.1155/2024/6657677
Lubis, Z., Junaidi, Effendi, I., Nasib, & Fadli, A. (2023). The model for determining the success of the partnership program in improving the performance of SMEs fostered partners PT Perkebunan Nusantara III. Quality – Access to Success, 24(192), 35–43. https://doi.org/10.47750/QAS/24.192.05
Mbowe, W. J. (2024). Entrepreneurship mentoring programme and market performance: Evidence from SIDO supported micro and small enterprises in Arusha, Tanzania. Journal of Research Innovation and Implications in Education, 8(1), 69–79.
Mirsya, S., Nasution, A., Daulay, R., & Purnama, N. I. (2025). Knowledge sharing and absorptive capacity in improving the innovation performance of MSMEs handicrafts in Indonesia. Problems and Perspectives in Management, 23(2), 1–15. https://doi.org/10.21511/ppm.23(2).2025.25
Nasib et al. (2024). Mengenal bisnis 5.0. PT Pena Persada Kerta Utama.
Okada, Y., Inoue, Y., Takahashi, Y., & Shirai, K. (2025). Knowledge sharing among coaches: Expert power and social cognitive theory perspectives. European Sport Management Quarterly. https://doi.org/10.1080/16184742.2023.2299253
Rossignoli, F., Lionzo, A., Henschel, T., & Boers, B. (2024). Knowledge sharing in family SMEs: The role of communities of practice. Journal of Family Business Management, 14(2), 310–331. https://doi.org/10.1108/JFBM-03-2023-0038
Sarfo, P. A., Zhang, J., Wauk, G., & Nyantakyi, G. (2025). Exploring the mediation role of innovation in the nexus between knowledge sharing and firm performance. Journal of Business & Industrial Marketing. https://doi.org/10.1108/JBIM-07-2023-0409
Soomro, R. B. (2026). Impact of entrepreneurial knowledge, skills, and competencies on MSME performance: Evidence from a developing country. Asia Pacific Journal of Innovation and Entrepreneurship, 19(1), 1–31. https://doi.org/10.1108/APJIE-04-2023-0071
Tambunan, D., Hou, A., Nasib, Hs, W. H., & Pasaribu, D. (2024). The role of financial literacy and self-motivation in fostering entrepreneurial interest and self-efficacy among university students. Journal of Logistics, Informatics and Service Science, 11(1), 136–145. https://doi.org/10.33168/JLISS.2024.0109
Wakhyuni, E., Rahayu, S., & Novirsari, E. (2024). Fostering SME sustainability through green work engagement: Evidence from Indonesian coffee producers. Journal of Logistics, Informatics and Service Science, 11(12), 131–154. https://doi.org/10.33168/JLISS.2024.1207