Main Article Content
Abstract
Purpose: This study examines whether team cohesiveness and emotional intelligence significantly predict the clinical performance of inpatient nurses.
Research Design and Methodology: A quantitative cross-sectional survey was conducted among 197 staff nurses in a tertiary referral hospital in Bandung, Indonesia. Data were collected using structured questionnaires measuring cohesiveness, emotional intelligence, and performance. Instrument validity and reliability were confirmed, followed by classical assumption testing and multiple linear regression analysis, including t-tests, F-tests, and coefficient of determination.
Findings and Discussion: Both cohesiveness and emotional intelligence were rated high by respondents and showed positive and significant effects on nurse performance, both partially and simultaneously. The model explained 36.2% of the variance in performance, indicating that interpersonal and emotional competencies are meaningful but not exclusive determinants of clinical outcomes.
Implications: Strengthening teamwork climate and emotional competence development programs may improve nursing performance. Hospital management should integrate team-based training and emotional intelligence development into workforce policies, while future studies should incorporate organizational and leadership variables to increase explanatory power.
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References
- Anggraheny, H. D., Lahdji, A., & Faridatul, W. (2020). Emotional intelligence: Implications for nurses’ performance at Banyumanik Hospital, Semarang. [Journal name not specified], 2(2).
- Fardhoni, F., Sedjati, R. S., & Permana, I. S. (2021). The influence of nursing services and nurses’ performance responses on patient satisfaction in the Sanur-Kuta ward of Sumber Kasih Hospital, Cirebon. BSI Nursing Journal, 9(1), 10–17.
- Fauzi, A., Putri, I., Fauziah, N. A., Klarissa, S., & Damayanti, V. B. (2023). The effect of training, work motivation, and emotional intelligence on employee performance: A performance management literature review. Journal of Applied Management Science (JIMT), 4(4).
- Forsyth, D. R. (2021). Recent advances in the study of group cohesion. Group Dynamics: Theory, Research, and Practice, 25(3), 213–233. https://doi.org/10.1037/gdn0000163
- Gultom, E. (2020). The influence of emotional, spiritual, and intellectual intelligence on nurse performance during the COVID-19 pandemic at Surya Insani Hospital. Journal of Management Science, 8(2), 33–41.
- Gurning, Y., Syam, B., & Setiawan. (2021). Cohesiveness and emotional intelligence on implementing nurses’ performance. Journal of Telenursing, 3, 440–455.
- Ibrahim, Z., Rahman, N. R. A., & Johar, M. G. M. (2019). Team cohesiveness, teamwork quality, and team performance in employee performance at university. International Journal of Recent Technology and Engineering, 8(2S9), 853–858. https://doi.org/10.35940/ijrte.B1176.0982S919
- Indrawanto, M. F., & Puspitadewi, N. W. S. (2024). The relationship between group cohesiveness and organizational citizenship behavior among health service employees. Innovative: Journal of Social Science Research, 4(4), 1927–1941.
- Iwan, P. R. I., Miftahudin, M., Latif, L., & Noegraha, R. A. (2023). The effect of group cohesiveness on employee performance in insurance companies. Jurnal Minfo Polgan, 12(2), 2742–2747.
- Joseph, D. L., Jin, J., Newman, D. A., & O’Boyle, E. H. (2015). Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI. Journal of Applied Psychology, 100(2), 298–342. https://doi.org/10.1037/a0037681
- Nani, D. A., & Mukaroh, E. N. (2021). The influence of emotional intelligence and spiritual intelligence on employee performance. Revenue: Journal of Islamic Business Management, 2(1), 27–50.
- Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Intellectual, emotional, spiritual, and linguistic intelligence on employee performance. Journal of Applied Business Administration, 4(2), 98–107.
- Riana, L. W. (2019). The influence of teamwork and job satisfaction on service quality. Psikoborneo, 7(1), 76–82.
- Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson Education.
- Vratskikh, I., Masa’deh, R., Al-Lozi, M., & Maqableh, M. (2016). The impact of emotional intelligence on job performance via the mediating role of job satisfaction. International Journal of Business and Management, 11(2), 69–91. https://doi.org/10.5539/ijbm.v11n2p69
References
Anggraheny, H. D., Lahdji, A., & Faridatul, W. (2020). Emotional intelligence: Implications for nurses’ performance at Banyumanik Hospital, Semarang. [Journal name not specified], 2(2).
Fardhoni, F., Sedjati, R. S., & Permana, I. S. (2021). The influence of nursing services and nurses’ performance responses on patient satisfaction in the Sanur-Kuta ward of Sumber Kasih Hospital, Cirebon. BSI Nursing Journal, 9(1), 10–17.
Fauzi, A., Putri, I., Fauziah, N. A., Klarissa, S., & Damayanti, V. B. (2023). The effect of training, work motivation, and emotional intelligence on employee performance: A performance management literature review. Journal of Applied Management Science (JIMT), 4(4).
Forsyth, D. R. (2021). Recent advances in the study of group cohesion. Group Dynamics: Theory, Research, and Practice, 25(3), 213–233. https://doi.org/10.1037/gdn0000163
Gultom, E. (2020). The influence of emotional, spiritual, and intellectual intelligence on nurse performance during the COVID-19 pandemic at Surya Insani Hospital. Journal of Management Science, 8(2), 33–41.
Gurning, Y., Syam, B., & Setiawan. (2021). Cohesiveness and emotional intelligence on implementing nurses’ performance. Journal of Telenursing, 3, 440–455.
Ibrahim, Z., Rahman, N. R. A., & Johar, M. G. M. (2019). Team cohesiveness, teamwork quality, and team performance in employee performance at university. International Journal of Recent Technology and Engineering, 8(2S9), 853–858. https://doi.org/10.35940/ijrte.B1176.0982S919
Indrawanto, M. F., & Puspitadewi, N. W. S. (2024). The relationship between group cohesiveness and organizational citizenship behavior among health service employees. Innovative: Journal of Social Science Research, 4(4), 1927–1941.
Iwan, P. R. I., Miftahudin, M., Latif, L., & Noegraha, R. A. (2023). The effect of group cohesiveness on employee performance in insurance companies. Jurnal Minfo Polgan, 12(2), 2742–2747.
Joseph, D. L., Jin, J., Newman, D. A., & O’Boyle, E. H. (2015). Why does self-reported emotional intelligence predict job performance? A meta-analytic investigation of mixed EI. Journal of Applied Psychology, 100(2), 298–342. https://doi.org/10.1037/a0037681
Nani, D. A., & Mukaroh, E. N. (2021). The influence of emotional intelligence and spiritual intelligence on employee performance. Revenue: Journal of Islamic Business Management, 2(1), 27–50.
Ratnasari, S. L., Supardi, S., & Nasrul, H. W. (2020). Intellectual, emotional, spiritual, and linguistic intelligence on employee performance. Journal of Applied Business Administration, 4(2), 98–107.
Riana, L. W. (2019). The influence of teamwork and job satisfaction on service quality. Psikoborneo, 7(1), 76–82.
Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson Education.
Vratskikh, I., Masa’deh, R., Al-Lozi, M., & Maqableh, M. (2016). The impact of emotional intelligence on job performance via the mediating role of job satisfaction. International Journal of Business and Management, 11(2), 69–91. https://doi.org/10.5539/ijbm.v11n2p69