Article Sidebar

Download
PDF

Main Article Content

Abstract

Hasil pra-survei menunjukkan bahwa kinerja karyawan Bank Pembangunan Daerah (BPD) XYZ, yang diukur melalui Key Performance Index (KPI) masih belum optimal, dengan mayoritas karyawan berada pada skala 3 dari 5. Kondisi ini mendorong perlunya kajian terhadap faktor-faktor yang mempengaruhi kinerja karyawan, yang salah satunya adalah stres kerja. Selain itu, hubungan yang tidak konsisten antara stres kerja dengan kinerja karyawan juga membuat relasi keduanya perlu dibuktikan lebih lanjut. Atas hal tersebut, penelitian ini dilakukan untuk menganalisis pengaruh stres kerja terhadap kinerja karyawan di BPD XYZ Cabang Melawai. Pendekatan penelitian ini adalah kuantitatif dengan metode regresi linier sederhana. Sumber data diperoleh melalui kuesioner yang disebarkan kepada seluruh populasi berjumlah 33 orang, dengan 31 kuesioner yang dikembalikan dan terisi lengkap. Penelitian ini menghasilkan bahwa stres kerja tidak berpengaruh signifikan terhadap kinerja karyawan, sehingga ketidakoptimalan kinerja karyawan bisa jadi disebabkan oleh faktor-faktor lainnya yang tidak dikaji dalam penelitian ini.

Keywords

Stres Kerja Kinerja Karyawan

Article Details

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite
Anggaredho, P. P., & Olivia, P. S. (2025). Pengaruh Stres Kerja Terhadap Kinerja Karyawan Studi Kasus BPD XYZ Cabang Melawai. Economics and Digital Business Review, 7(1). Retrieved from https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/3227
Download Citation
Endnote/Zotero/Mendeley (RIS)
BibTeX

References

  1. Adiwinata, I., & Sutanto, E. M. (2014). Pengaruh kepuasan kerja dan motivasi kerja terhadap produktivitas kerja karyawan CV. Intaf Lumajang. AGORA, 2(1).
  2. Ahmad, Y., Tewal, B., & Taroreh, R. N. (2019). Pengaruh stres kerja, beban kerja, dan lingkungan kerja terhadap kinerja karyawan pada pt. Fif group manado the effect of work stress, workload, and work environment on employee performance at PT. FIF Group Manado. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 7(3), 2303–1174.
  3. Akgunduz, Y., Bardakoglu, O., & Kizilcalioglu, G. (2023). Happiness, job stress, job dedication and perceived organizational support: a mediating model. Journal of Hospitality and Tourism Insights, 6(2), 654–673. https://doi.org/10.1108/JHTI-07-2021-0189
  4. Akgunduz, Y., & Eser, S. (2022). The effects of tourist incivility, job stress and job satisfaction on tourist guides’ vocational commitment. Journal of Hospitality and Tourism Insights, 5(1), 186–204. https://doi.org/10.1108/JHTI-07-2020-0137
  5. Alwali, J., & Alwali, W. (2022). The relationship between emotional intelligence, transformational leadership, and performance: a test of the mediating role of job satisfaction. Leadership and Organization Development Journal, 43(6), 928–952. https://doi.org/10.1108/LODJ-10-2021-0486
  6. Antonio S, K., Heryana, A., Silviana M, I., & Nabila, A. (2022). Faktor – faktor yang berhubungan dengan stress kerja pada petugas call center nomor tunggal panggilan darurat (ntpd) jakarta siaga 112 di badan penanggulangan bencana daerah dki jakarta tahun 2021. Jurnal Kesehatan Masyarakat (e-Journal), 10(1).
  7. Arif, A. L., Rivai, H. A., & Yulihasri. (2022). Impact of Job Stress on Job Performance of Health Worker with Work Life Balance as Mediating Variable Article Information. Management Analysis Journal, 11(1). http://maj.unnes.ac.id
  8. Arifin, S., & Putra, A. R. (2020). Employee Performance Development through Work Experience, Work Ethic, Compensation. IOSR Journal of Business and Management, 22(7), 39–45. https://doi.org/10.9790/487X-2207023945
  9. Badan Pusat Statistik. (2021). Indeks Kebahagiaan 2021; Katalog 4102024.
  10. Badan Pusat Statistik. (2023). Berita Resmi Statistik No.15/02/Th.XXVI, 6 Februari 2023.
  11. Bank Indonesia. (2023). Laporan Perekonomian Provinsi DKI Jakarta.
  12. Badrianto, Y., & Ekhsan, M. (2020). Effect of work environment and job satisfaction on employee performance in PT. Nesinak Industries. Management, and Accounting, 2(1), 85–91. http://e-journal.stie-kusumanegara.ac.id
  13. Bagis, F., Darmawan, A., & Hidayah, A. (2020). THE EFFECT OF LEADERSHIP, WORK DISIPLIN ON EMPLOYEE PERFORMANCE TROUGH ORGANIZATIONAL COMMITMENT AS MEDIATION VARIABLES (Case study on The Workshop Company in Purwokerto). Business and Accounting Research (IJEBAR) Peer Reviewed-International Journal, 4(3), 330–338. http://jurnal.stie-aas.ac.id/index.php/IJEBAR
  14. Chen, H., & Qi, R. (2022). Restaurant frontline employees’ turnover intentions: three-way interactions between job stress, fear of COVID-19, and resilience. International Journal of Contemporary Hospitality Management, 34(7), 2535–2558. https://doi.org/10.1108/IJCHM-08-2021-1016
  15. Cohen, S., Kamarck, T., & Mermelstein, R. (1983). A Global Measure of Perceived Stress. Source: Journal of Health and Social Behavior, 24(4), 385–396.
  16. Cooper, C.L & Quick, J. C. (2017). The Handbook Of Stress and Health A Guide to Research And Practice. UK: John Wiley & Sons Ltd.
  17. Dartey-Baah, K., Quartey, S. H., & Osafo, G. A. (2020). Examining occupational stress, job satisfaction and gender difference among bank tellers: evidence from Ghana. International Journal of Productivity and Performance Management, 69(7), 1437–1454. https://doi.org/10.1108/IJPPM-07-2019-0323
  18. Dlamini, N. P., Suknunan, S., & Bhana, A. (2022). Influence of employee-manager relationship on employee performance and productivity. Problems and Perspectives in Management, 20(3), 28–42. https://doi.org/10.21511/ppm.20(3).2022.03
  19. Ghafoor, A., & Haar, J. (2022). Does job stress enhance employee creativity? Exploring the role of psychological capital. Personnel Review, 51(2), 644–661. https://doi.org/10.1108/PR-08-2019-0443
  20. Hamouche, S., & Parent-Lamarche, A. (2023). Teleworkers’ job performance: a study examining the role of age as an important diversity component of companies’ workforce. Journal of Organizational Effectiveness, 10(2), 293–311. https://doi.org/10.1108/JOEPP-03-2022-0057
  21. Hilton, S. K., Madilo, W., Awaah, F., & Arkorful, H. (2023). Dimensions of transformational leadership and organizational performance: the mediating effect of job satisfaction. Management Research Review, 46(1), 1–19. https://doi.org/10.1108/MRR-02-2021-0152
  22. House, R. J., & Rizzo, J. R. (1972). Role Conflict and Ambiguity as Critical Variables in a Model of Organizational Behavior.
  23. Jalagat, R. (2017). Determinants of Job Stress and Its Relationship on Employee Job Performance. American Journal of Management Science and Engineering, 2(1), 1. https://doi.org/10.11648/j.ajmse.20170201.11
  24. Jaramillo, F., Grisaffe, D. B., Chonko, L. B., & Roberts, J. A. (2009). Examining the impact of servant leadership on sales force perforamance. Journal of Personal Selling and Sales Management, 29(3), 257–275. https://doi.org/10.2753/PSS0885-3134290304
  25. Lazarus, R & Folkman, S. (1984). Stress, Appraisal, and Coping. New York: Springer Publishing Company.
  26. Luthans, F. 2011. Organizational Behavior An Evidence-Based Approach Twelfth Edition. New York: McGraw-Hill/Irwin.
  27. Manalu, G. (2021). Analisis Pengaruh Status Kepegawaian Dan Motivasi Kerja Terhadap Kinerja Pegawai. Jurnal Ilmu Manajemen Terapan, 2(3), 292–299. https://doi.org/10.31933/jimt.v2i3
  28. Mcewen, B. S., & Stellar, E. (1993). Stress and the Individual Mechanisms Leading to Disease. In Arch Intern Med (Vol. 153). http://archinte.jamanetwork.com/
  29. McShane, S.L., & Glinow, M.A.V. 2018. Organizational Behavior Eighth Edition. New York: McGraw-Hill Education.
  30. Melián-González, S., Bulchand-Gidumal, J., & González López-Valcárcel, B. (2015). New evidence of the relationship between employee satisfaction and firm economic performance. Personnel Review, 44(6), 906–929. https://doi.org/10.1108/PR-01-2014-0023
  31. Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational Stress: Its Causes and Consequences for Job Performance. In Journal of Applied Psychology (Vol. 71, Issue 4).
  32. Narsa, N. P. D. R. H., & Wijayanti, D. M. (2021a). The importance of psychological capital on the linkages between religious orientation and job stress. Journal of Asia Business Studies, 15(4), 643–665. https://doi.org/10.1108/JABS-09-2018-0251
  33. Narsa, N. P. D. R. H., & Wijayanti, D. M. (2021b). The importance of psychological capital on the linkages between religious orientation and job stress. Journal of Asia Business Studies, 15(4), 643–665. https://doi.org/10.1108/JABS-09-2018-0251
  34. Netemeyer, R. G., Brashear-Alejandro, T., & Boles, J. S. (2004). A Cross-National Model of Job-Related Outcomes of Work Role and Family Role Variables: A Retail Sales Context. Journal of the Academy of Marketing Science, 32(1), 49–60. https://doi.org/10.1177/0092070303259128
  35. Onyebuchi, O., Obibhunun, L., & Omah, O. (2019). Impact of Employee Job Satisfaction on Organizational Performance. Academic Journal of Current Research, 6(12), 6–12. https://www.researchgate.net/publication/338805548
  36. Oselumese, I. B., Blessing, O., & Vinnela, O. ; (2016). Marital Status And Teachers’ Job Performance In Public Secondary Schools In Edo State. IJournals: International Journal of Social Relevance & Concern, 4(9), 33–38. https://www.researchgate.net/publication/371599311
  37. Pang, K., & Lu, C. S. (2018). Organizational motivation, employee job satisfaction and organizational performance: An empirical study of container shipping companies in Taiwan. Maritime Business Review, 3(1), 36–52. https://doi.org/10.1108/MABR-03-2018-0007
  38. Park, H., & Kim, J. D. (2020). Transition towards green banking: role of financial regulators and financial institutions. Asian Journal of Sustainability and Social Responsibility, 5(1). https://doi.org/10.1186/s41180-020-00034-3
  39. Parven, A., & Awan, A. A. (2018). Effect Of Organizational Justice, Job Satisfaction And Trust On Managers On Employee Performance. Global Journal of Management, Social Sciences and Humanities, 4(2), 259–279. https://www.researchgate.net/publication/324543936
  40. Pasaribu, F. (2018). Pengaruh Karakteristik Pegawai Terhadap Produktivitas Kerja. Prosiding Konferensi Nasional Ke-7 Asosiasi Program Pascasarjana Perguruan Tinggi Muhammadiyah Aisyiyah (APPPTMA), 231–242.
  41. Perez-Floriano, L. R., & Gonzalez, J. A. (2019). When the going gets tough: A moderated mediated model of injury, job-related risks, stress, and police performance. International Journal of Organizational Analysis, 27(4), 1239–1255. https://doi.org/10.1108/IJOA-05-2018-1423
  42. Pio, R. J. (2022). The mediation effect of quality of worklife and job satisfaction in the relationship between spiritual leadership to employee performance. International Journal of Law and Management, 64(1), 1–17. https://doi.org/10.1108/IJLMA-07-2018-0138
  43. Roy, S. K., Khan, M. R., & Shanto, N. I. (2023). Bankers’ job stress, job performance, and job commitment trajectories during the COVID-19 pandemic. Journal of Entrepreneurship, Management and Innovation, 19(3), 203–228. https://doi.org/10.7341/20231936
  44. Saadeh, I. M., & Suifan, T. S. (2020). Job stress and organizational commitment in hospitals: The mediating role of perceived organizational support. International Journal of Organizational Analysis, 28(1), 226–242. https://doi.org/10.1108/IJOA-11-2018-1597
  45. Safarpour, H., Sabzevari, S., & Delpisheh, A. (2018). A study on the occupational stress, job satisfaction and job performance among hospital nurses in Ilam, Iran. Journal of Clinical and Diagnostic Research, 12(6), JC01–JC05. https://doi.org/10.7860/JCDR/2018/27410.11573
  46. Schwepker, C. H., & Dimitriou, C. K. (2021). Using ethical leadership to reduce job stress and improve performance quality in the hospitality industry. International Journal of Hospitality Management, 94. https://doi.org/10.1016/j.ijhm.2021.102860
  47. Schwepker, C. H., & Good, M. C. (2022). Salesperson grit: reducing unethical behavior and job stress. Journal of Business and Industrial Marketing, 37(9), 1887–1902. https://doi.org/10.1108/JBIM-04-2021-0211
  48. Setiawan, B. M., Made Putrawan, I., Murni, S., & Ghozali, I. (2016). International Review of Management and Marketing Effect of Organizational Structure, Leadership and Trust on Job Performance of Employee: A Case Study on Employee at Universitas Ternama. International Review of Management and Marketing, 6(4), 711–721. http:www.econjournals.com
  49. Setiawati, T., & Ariani, I. D. (2019). Influence of Performance Appraisal Fairness and Job Satisfaction through Commitment on Job Performance. Review of Integrative Business and Economics Research, 9(3), 2414–6722.
  50. Siddiqui, A., Jia, H., He, Y., Li, Y., Zhen, S., Chiang, S., Wu, H. E., He, S., & Zhang, X. (2021). Correlation of Job stress and self-control through various dimensions in Beijing Hospital staff. Journal of Affective Disorders, 294, 916–923. https://doi.org/10.1016/j.jad.2021.07.094
  51. Simatupang, A. C., & Saroyeni P, P. (2018). The Effect of Discipline, Motivation and Commitment to Employee Performance. IOSR Journal of Business and Management, 20(6), 31–37. https://doi.org/10.9790/487X-2006013137
  52. Sugiarti, E. (2021). The Influence of Training, Work Environment and Career Development on Work Motivation That Has an Impact on Employee Performance at PT. Suryamas Elsindo Primatama In West Jakarta. International Journal of Artificial Intelligence Research, 6(1). https://doi.org/10.29099/ijair.v6i1.304
  53. Thaief, I., Baharuddin, A., Priyono, & Idrus, M. S. (2015). Effect of training, compensation and work discipline against employee job performance: (Studies in the office of PT. PLN (Persero) Service Area and Network Malang). Review of European Studies, 7(11), 23–33. https://doi.org/10.5539/res.v7n11p23
  54. Ukkas, I., Studi, P., Sekolah, M., Ilmu, T., Muhammadiyah, E., & Abstrak, P. (2017). FAKTOR-FAKTOR YANG MEMPENGARUHI PRODUKTIVITAS TENAGA KERJA INDUSTRI KECILKOTA PALOPO. In Journal of Islamic Education Management (Vol. 2, Issue Oktober).
  55. Umar, M., Ji, X., Mirza, N., & Rahat, B. (2021). The impact of resource curse on banking efficiency: Evidence from twelve oil producing countries. Resources Policy, 72. https://doi.org/10.1016/j.resourpol.2021.102080
  56. Vuong, B. N., Tushar, H., & Hossain, S. F. A. (2023). The effect of social support on job performance through organizational commitment and innovative work behavior: does innovative climate matter? Asia-Pacific Journal of Business Administration, 15(5), 832–854. https://doi.org/10.1108/APJBA-06-2021-0256
  57. Wu, X. (2020). Influence of job stress on job satisfaction among younger bank employees in China: The moderating role of guanxi-oriented attitude. Chinese Management Studies, 25(3), 257–273. https://doi.org/10.1108/CMS-07-2017-0182
  58. Yang, C. L., & Hwang, M. (2014a). Personality traits and simultaneous reciprocal influences between job performance and job satisfaction. Chinese Management Studies, 8(1), 6–26. https://doi.org/10.1108/CMS-09-2011-0079
  59. Yang, C. L., & Hwang, M. (2014b). Personality traits and simultaneous reciprocal influences between job performance and job satisfaction. Chinese Management Studies, 8(1), 6–26. https://doi.org/10.1108/CMS-09-2011-0079
  60. Yeniaras, V., & Kaya, I. (2022). Customer prioritization, product complexity and business ties: implications for job stress and customer service performance. Journal of Business and Industrial Marketing, 37(2), 417–432. https://doi.org/10.1108/JBIM-08-2020-0404