Main Article Content
Abstract
Penelitian ini mengkaji pengaruh Scarcity Persuasion terhadap Impulsive Buying melalui Vicarious Experience dan Consumer Reaction dalam konteks e-commerce live streaming di platform Shopee Live. Selain itu, penelitian ini juga mengevaluasi peran moderasi Shopping Motivation dalam memperkuat hubungan antara Scarcity Persuasion dengan Vicarious Experience dan Consumer Reaction. Dengan menggunakan model Stimulus-Organism-Response (SOR), penelitian ini mengidentifikasi Scarcity Persuasion sebagai stimulus yang mempengaruhi perilaku pembelian impulsif konsumen melalui proses organisme, yaitu Vicarious Experience dan Consumer Reaction. Data diperoleh dari 225 responden yang terdiri dari konsumen generasi Milenial dan Gen Z di Indonesia, dan dianalisis menggunakan metode Structural Equation Modeling (SEM). Hasil penelitian menunjukkan bahwa Scarcity Persuasion berpengaruh positif dan signifikan terhadap Vicarious Experience dan Consumer Reaction, yang selanjutnya meningkatkan Impulsive Buying dalam e-commerce live streaming di Shopee Live. Selain itu, Shopping Motivation bertindak sebagai moderator yang memperkuat hubungan antara Streamer Performance dengan Vicarious Experience dan Consumer Reaction, terutama pada Gen Z yang lebih terbiasa dengan interaksi digital. Penelitian ini memberikan kontribusi dalam memahami mekanisme impulsive buying dalam e-commerce live streaming serta menawarkan wawasan praktis bagi platform e-commerce untuk meningkatkan strategi pemasaran melalui live streaming.
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References
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- Beatty, S. E., & Elizabeth Ferrell, M. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 161–167. https://doi.org/10.1016/s0022-4359(98)90009-4
- Bechger, T. J. H. (1999). An introduction to structural equation modeling. Family Science Review, 11, 354-373, 213(November 1999). https://doi.org/10.3233/978-1-61499-538-8-3
- Budianto, A. Z., & Kusuma, Y. B. (2024). Pengaruh Live Streaming Selling, Discount, Dan Kualitas Produk Terhadap Impulsive Buying Pada Pengguna E-Commerce Shopee Di Kota Surabaya. Journal of Economic, Bussines and Accounting (COSTING), 7(4), 7768–7780. https://doi.org/10.31539/costing.v7i4.10091
- Caiola, V., Moreira Kares, E., Pillan, M., Spallazzo, D., & Tuomi, A. (2023). Remote Cultural Events: Investigating the Usefulness of Live Streaming for Creating Cultural and Social Engagement in Communities of Older Adults. Sustainability (Switzerland), 15(13). https://doi.org/10.3390/su151310594
- De Canio, F., Fuentes-Blasco, M., & Martinelli, E. (2021). Engaging shoppers through mobile apps: the role of gamification. International Journal of Retail and Distribution Management, 49(7), 919–940. https://doi.org/10.1108/IJRDM-09-2020-0360
- De Keyzer, F. (2023). #ThisIsSustainable: The Effect of Disclosures in Influencer Marketing for Sustainable Food. Sustainability (Switzerland), 15(12), 1–15. https://doi.org/10.3390/su15129501
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- Lynn, M. (1991). Scarcity effects on value: A quantitative review of the commodity theory literature. Psychology & Marketing, 8(1), 43–57. https://doi.org/10.1002/mar.4220080105
- Ma, L., Gao, S., & Zhang, X. (2022a). How to Use Live Streaming to Improve Consumer Purchase Intentions: Evidence from China. Sustainability (Switzerland), 14(2), 1–20. https://doi.org/10.3390/su14021045
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- Muehlensiepen, F., Petit, P., Knitza, J., Welcker, M., & Vuillerme, N. (2023). Factors Associated with Telemedicine Use among Patients with Rheumatic and Musculoskeletal Disease: Secondary Analysis of Data from a German Nationwide Survey. Journal of Medical Internet Research, 25. https://doi.org/10.2196/40912
- Najberg, H., Mouthon, M., Coppin, G., & Spierer, L. (2023). Reduction in sugar drink valuation and consumption with gamified executive control training. Scientific Reports, 13(1), 1–16. https://doi.org/10.1038/s41598-023-36859-x
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- Widiyaningsih, N., & Nugroho, J. A. (2024). Pengaruh Live Streaming Terhadap Purchase Intention Pada Thrift Shop Dengan Consumers Attitudes Sebagai Variabel Mediasi. Jurnal Manajemen Pemasaran, 18(1), 40–57. https://doi.org/10.9744/pemasaran.18.1.40-57
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References
Adaji, I., Oyibo, K., & Vassileva, J. (2018). Shopper types and the influence of persuasive strategies in e-commerce. CEUR Workshop Proceedings, 2089, 58–67.
Amara, S. H. D., Zamzamy, A., Veteran, U. ", & Timur, J. (2023). Dawatuna: Journal of Communication and Islamic Broadcasting Motivasi Konsumen Remaja Surabaya dalam Menggunakan Tiktok Live Video Shopping. 3, 901–914. https://doi.org/10.47467/dawatuna.v4i2.3650
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Utilitarian shopping value. Journal of Consumer Research, 20(4), 644–657.
Beatty, S. E., & Elizabeth Ferrell, M. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 161–167. https://doi.org/10.1016/s0022-4359(98)90009-4
Bechger, T. J. H. (1999). An introduction to structural equation modeling. Family Science Review, 11, 354-373, 213(November 1999). https://doi.org/10.3233/978-1-61499-538-8-3
Budianto, A. Z., & Kusuma, Y. B. (2024). Pengaruh Live Streaming Selling, Discount, Dan Kualitas Produk Terhadap Impulsive Buying Pada Pengguna E-Commerce Shopee Di Kota Surabaya. Journal of Economic, Bussines and Accounting (COSTING), 7(4), 7768–7780. https://doi.org/10.31539/costing.v7i4.10091
Caiola, V., Moreira Kares, E., Pillan, M., Spallazzo, D., & Tuomi, A. (2023). Remote Cultural Events: Investigating the Usefulness of Live Streaming for Creating Cultural and Social Engagement in Communities of Older Adults. Sustainability (Switzerland), 15(13). https://doi.org/10.3390/su151310594
De Canio, F., Fuentes-Blasco, M., & Martinelli, E. (2021). Engaging shoppers through mobile apps: the role of gamification. International Journal of Retail and Distribution Management, 49(7), 919–940. https://doi.org/10.1108/IJRDM-09-2020-0360
De Keyzer, F. (2023). #ThisIsSustainable: The Effect of Disclosures in Influencer Marketing for Sustainable Food. Sustainability (Switzerland), 15(12), 1–15. https://doi.org/10.3390/su15129501
Deng, Z., Jiang, Y., & Wang, J. (2024a). Travel live-streaming empowerment amid crises: a processual and psychological view. Current Issues in Tourism, 27(3), 341–349. https://doi.org/10.1080/13683500.2023.2214355
Deng, Z., Jiang, Y., & Wang, J. (2024b). Travel live-streaming empowerment amid crises: a processual and psychological view. Current Issues in Tourism, 27(3), 341–349. https://doi.org/10.1080/13683500.2023.2214355
Fei, T., Zhu, C., Zhang, L., Liu, X., Zhang, Y., & Li, H. (2022a). Curriculum Design of Virtual Simulation Experiment of Thermistor Temperature Measurement Characteristics Based on Educational Psychology. International Journal of Neuropsychopharmacology, 25(Supplement_1), A43–A43. https://doi.org/10.1093/ijnp/pyac032.059
Fei, T., Zhu, C., Zhang, L., Liu, X., Zhang, Y., & Li, H. (2022b). Curriculum Design of Virtual Simulation Experiment of Thermistor Temperature Measurement Characteristics Based on Educational Psychology. International Journal of Neuropsychopharmacology, 25(Supplement_1), A43–A43. https://doi.org/10.1093/ijnp/pyac032.059
Gerrath, M. H. E. E., Brakus, J. J., Siamagka, N. T., & Christodoulides, G. (2023). Avoiding the brand for me, us, or them? Consumer reactions to negative brand events. Journal of Business Research, 156(August 2021). https://doi.org/10.1016/j.jbusres.2022.113533
Goel, P., Garg, A., Sharma, A., & Rana, N. P. (2024). Impact of Sensory Perceptions on the Urge to Buy Impulsively. Journal of Computer Information Systems, 64(4), 469–485. https://doi.org/10.1080/08874417.2023.2224748
Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). The Results of PLS-SEM Article information. European Business Review, 31(1), 2–24.
Hair Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariat Data Analysis.
He, Y. (2024). Stream, Influence, and Purchase: Dissecting live stream ing commerce’s Stimulus on Markets and Consumer Mindsets. Highlights in Business, Economics and Management, 39, 312–317. https://doi.org/10.54097/sk88r133
Iyer, G. R., Blut, M., Xiao, S. H., & Grewal, D. (2020a). Impulse buying: a meta-analytic review. Journal of the Academy of Marketing Science, 48(3), 384–404. https://doi.org/10.1007/s11747-019-00670-w
Iyer, G. R., Blut, M., Xiao, S. H., & Grewal, D. (2020b). Impulse buying: a meta-analytic review. Journal of the Academy of Marketing Science, 48(3), 384–404. https://doi.org/10.1007/s11747-019-00670-w
Jacoby, J. (2002). Stimulus-organism-response reconsidered: An evolutionary step in modeling (consumer) behavior. Journal of Consumer Psychology, 12(1), 51–57. https://doi.org/10.1207/153276602753338081
Joshi, Y., Lim, W. M., Jagani, K., & Kumar, S. (2023). Social media influencer marketing: foundations, trends, and ways forward. In Electronic Commerce Research (Issue 0123456789). Springer US. https://doi.org/10.1007/s10660-023-09719-z
Liu, C., Sun, K., & Liu, L. (2023). The Formation and Transformation Mechanisms of Deep Consumer Engagement and Purchase Behavior in E-Commerce Live Streaming. Sustainability (Switzerland), 15(7). https://doi.org/10.3390/su15075754
Liu, Y., Zang, X., Chen, L., Assumpção, L., & Li, H. (2018). Vicariously touching products through observing others’ hand actions increases purchasing intention, and the effect of visual perspective in this process: An fMRI study. Human Brain Mapping, 39(1), 332–343. https://doi.org/10.1002/hbm.23845
Lo, P. S., Dwivedi, Y. K., Wei-Han Tan, G., Ooi, K. B., Cheng-Xi Aw, E., & Metri, B. (2022a). Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis. Journal of Business Research, 147(March), 325–337. https://doi.org/10.1016/j.jbusres.2022.04.013
Lo, P. S., Dwivedi, Y. K., Wei-Han Tan, G., Ooi, K. B., Cheng-Xi Aw, E., & Metri, B. (2022b). Why do consumers buy impulsively during live streaming? A deep learning-based dual-stage SEM-ANN analysis. Journal of Business Research, 147(March), 325–337. https://doi.org/10.1016/j.jbusres.2022.04.013
Lynn, M. (1991). Scarcity effects on value: A quantitative review of the commodity theory literature. Psychology & Marketing, 8(1), 43–57. https://doi.org/10.1002/mar.4220080105
Ma, L., Gao, S., & Zhang, X. (2022a). How to Use Live Streaming to Improve Consumer Purchase Intentions: Evidence from China. Sustainability (Switzerland), 14(2), 1–20. https://doi.org/10.3390/su14021045
Ma, L., Gao, S., & Zhang, X. (2022b). How to Use Live Streaming to Improve Consumer Purchase Intentions: Evidence from China. Sustainability (Switzerland), 14(2), 1–20. https://doi.org/10.3390/su14021045
Made, D., & Purnama, F. (2020). Price Discount Dan Bonus Pack Terhadap Keputusan Pembelian Tidak Terencana ( Impluse Buying ) Dengan Shopping Motivation. 5(2), 51–62.
Mantri, A. (2024). Real-Time Data Streaming and AI Enhancements: E-Commerce Live Streaming Shopping. International Journal of Computing and Engineering, 5(5), 22–32. https://doi.org/10.47941/ijce.2004
Maulyda, S. N., & Ahadi, M. N. (2023). the Effect of Scarcity Messages and Network Size on Purchase Intention of Skincare Products in Tiktok Live Streaming. Jurnal …, 01(Query date: 2024-01-29 10:07:25), 62–71. https://journal.universitaspertamina.ac.id/jkmd/article/view/17
Meeprom, S., Jaratmetakul, P., & Boonkum, W. (2023). Nutrition And Sustainable Diets, A Section Of The Journal Frontiers In Sustainable Food Systems Examining The Eeect Of Consumer Experience On Co-Creation And Loyalty For Healthy Meat Consumption. Front. Sustain. Food Syst.
Melisse, B., Blankers, M., van den Berg, E., de Jonge, M., Lommerse, N., van Furth, E., Dekker, J., & de Beurs, E. (2023). Economic evaluation of web-based guided self-help cognitive behavioral therapy-enhanced for binge-eating disorder compared to a waiting list: A randomized controlled trial. International Journal of Eating Disorders, 56(9), 1772–1784. https://doi.org/10.1002/eat.24003
Muehlensiepen, F., Petit, P., Knitza, J., Welcker, M., & Vuillerme, N. (2023). Factors Associated with Telemedicine Use among Patients with Rheumatic and Musculoskeletal Disease: Secondary Analysis of Data from a German Nationwide Survey. Journal of Medical Internet Research, 25. https://doi.org/10.2196/40912
Najberg, H., Mouthon, M., Coppin, G., & Spierer, L. (2023). Reduction in sugar drink valuation and consumption with gamified executive control training. Scientific Reports, 13(1), 1–16. https://doi.org/10.1038/s41598-023-36859-x
Pakseresht, A., Vidakovic, A., & Frewer, L. J. (2023). Factors affecting consumers’ evaluation of food derived from animals fed insect meal: A systematic review. Trends in Food Science and Technology, 138(February), 310–322. https://doi.org/10.1016/j.tifs.2023.05.018
Rook, D. W. (1987). The buying impulse. Journal of Consumer Research. Journal of Consumer Research, 14(2), 189–199.
Suher, J., & Hoyer, W. D. (2020). The Moderating Effect of Buying Impulsivity on the Dynamics of Unplanned Purchasing Motivations. Journal of Marketing Research, 57(3), 548–564. https://doi.org/10.1177/0022243720912284
Tran, V. D. (2022). Consumer impulse buying behavior: the role of confidence as moderating effect. Heliyon, 8(6), e09672. https://doi.org/10.1016/j.heliyon.2022.e09672
Ullman, J. B. (2006). Structural Equation Modeling: Reviewing the Basics and Moving Forward. Journal of Personality Assessment, 87(1), 35–50. https://doi.org/doi.org/10.1207/s15327752jpa8701_03
Verplanken, B., & Herabadi, A. (2001). Individual differences in impulse buying tendency: Feeling and no thinking. European Journal of Personality, 15(1 SUPPL.), 71–83. https://doi.org/10.1002/per.423
Wahab, Z., Shihab, M. S., Hanafi, A., & Mavilinda, H. F. (2018). The influence of online shopping motivation and product browsing toward impulsive buying of fashion products on a social commerce. Jurnal Manajemen Motivasi, 14(1), 32. https://doi.org/10.29406/jmm.v14i1.1030
Widiyaningsih, N., & Nugroho, J. A. (2024). Pengaruh Live Streaming Terhadap Purchase Intention Pada Thrift Shop Dengan Consumers Attitudes Sebagai Variabel Mediasi. Jurnal Manajemen Pemasaran, 18(1), 40–57. https://doi.org/10.9744/pemasaran.18.1.40-57
Wrabel, A., Kupfer, A., & Zimmermann, S. (2022). Being Informed or Getting the Product?: How the Coexistence of Scarcity Cues and Online Consumer Reviews Affects Online Purchase Decisions. Business and Information Systems Engineering, 64(5), 575–592. https://doi.org/10.1007/s12599-022-00772-w
Wu, Y. (2024). Live streaming marketing campaign, psycho-social factors, and consumers’ patronage behavior: Basis for consumer acquisition framework. International Journal of Research Studies in Management, 12(8), 139–150. https://doi.org/10.5861/ijrsm.2024.1211
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