Main Article Content
Abstract
Penelitian ini bertujuan untuk memahami bagaimana motivasi karyawan, baik intrinsik maupun ekstrinsik, dapat dioptimalkan untuk meningkatkan kinerja dalam berbagai konteks organisasi, termasuk lingkungan kerja yang fleksibel dan multikultural. Metode penelitian yang digunakan adalah tinjauan literatur sistematis yang menganalisis berbagai studi empiris dan teoretis mengenai motivasi dan kinerja karyawan. Hasil penelitian menunjukkan bahwa kombinasi motivasi intrinsik dan ekstrinsik sering kali menjadi pendekatan paling efektif untuk memaksimalkan kinerja karyawan. Motivasi intrinsik, terkait dengan kebutuhan psikologis seperti otonomi dan kompetensi, meningkatkan kreativitas dan keterlibatan, sementara motivasi ekstrinsik, seperti penghargaan finansial, penting untuk tugas-tugas rutin. Penelitian ini juga mengidentifikasi gap dalam literatur terkait pengaruh pengaturan kerja jarak jauh, perbedaan budaya, dan teknologi terhadap motivasi dan kinerja. Implikasi penelitian ini mendorong organisasi untuk mengadopsi strategi motivasi yang holistik dan adaptif, yang mempertimbangkan kebutuhan psikologis dan kesejahteraan karyawan. Studi ini menawarkan panduan praktis bagi manajer dan HR dalam merancang program motivasional yang efektif dan mengidentifikasi area yang memerlukan penelitian lebih lanjut.
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References
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- Amabile, T. M., & Pratt, M. G. (2019). The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning. Research in Organizational Behavior, 39, 100135. https://doi.org/10.1016/j.riob.2019.100135
- Avolio, B. J., & Yammarino, F. J. (2002). Transformational and charismatic leadership: The road ahead. Emerald Group Publishing.
- Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. In Handbook of Well-Being. Salt Lake City, UT: DEF Publishers.
- Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2019). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-012119-045832
- Bandura, A. (1997). Self-efficacy: The exercise of control. New York: Freeman.
- Barley, S. R., Meyerson, D. E., & Grodal, S. (2011). E-mail as a source and symbol of stress. Organization Science, 22(4), 887-906. https://doi.org/10.1287/orsc.1100.0573
- Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.
- Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.
- Cameron, K. S., Quinn, R. E., DeGraff, J., & Thakor, A. V. (2020). Competing values leadership: Creating value in organizations (2nd ed.). Edward Elgar Publishing.
- Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year meta-analysis. Psychological Bulletin, 140(4), 980-1008. https://doi.org/10.1037/a0035661
- Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01
- Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627-668. https://doi.org/10.1037/0033-2909.125.6.627
- Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34-43. https://doi.org/10.1037/0003-066X.55.1.34
- Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611-628. https://doi.org/10.1037/0021-9010.87.4.611
- Eurofound, & International Labour Office. (2017). Working anytime, anywhere: The effects on the world of work. Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva. https://doi.org/10.2806/425872
- Fiedler, F. E. (1967). A theory of leadership effectiveness. McGraw-Hill.
- Gagné, M., & Deci, E. L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331-362. https://doi.org/10.1002/job.322
- Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479-514. https://doi.org/10.1146/annurev.psych.58.110405.085559
- Gilson, L. L., Lim, H. S., D'Innocenzo, L., & Moye, N. (2015). One size does not fit all: Managing virtual team performance across contexts. Organizational Dynamics, 44(4), 269-278. https://doi.org/10.1016/j.orgdyn.2015.09.004
- Golden, T. D., & Veiga, J. F. (2008). The impact of superior–subordinate relationships on the commitment, job satisfaction, and performance of virtual workers. The Leadership Quarterly, 19(1), 77-88. https://doi.org/10.1016/j.leaqua.2007.12.009
- Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
- Hartnell, C. A., Kinicki, A. J., Lambert, L. S., Fugate, M., & Doyle Corner, P. (2019). Do differences in five types of organizational cultures matter for how firms handle problems? A process improvement perspective. Journal of Applied Psychology, 104(1), 29-44. https://doi.org/10.1037/apl0000355
- Herzberg, F. (1966). Work and the nature of man. Cleveland: World Publishing.
- Hoch, J. E., Bommer, W. H., Dulebohn, J. H., & Wu, D. (2020). Do ethical, authentic, and servant leadership explain variance above and beyond transformational leadership? A meta-analysis. Journal of Management, 44(2), 501-529. https://doi.org/10.1177/0149206316665461
- Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Sage Publications.
- House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage Publications.
- Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705-717. https://doi.org/10.1037/0003-066X.57.9.705
- Pink, D. H. (2011). Drive: The surprising truth about what motivates us. Riverhead Books.
- Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2009). Recommendations for developing better measures of organizational citizenship behavior. Journal of Organizational Behavior, 30(7), 833-863. https://doi.org/10.1002/job.2207
- Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson Education.
- Ryan, R. M., & Deci, E. L. (2017). Self-determination theory: Basic psychological needs in motivation, development, and wellness. Guilford Press.
- Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2021). Work engagement and occupational health psychology: A state-of-the-art review. Work & Stress, 35(2), 96-126. https://doi.org/10.1080/02678373.2021.1922147
- Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
- Tremblay, M. A., Blanchard, C. M., Taylor, S., Pelletier, L. G., & Villeneuve, M. (2021). Work extrinsic and intrinsic motivation scale: Its value for organizational psychology research. Canadian Journal of Behavioural Science, 41(4), 213-226. https://doi.org/10.1037/a0017737
- Van den Broeck, A., Ferris, D. L., Chang, C. H., & Rosen, C. C. (2019). A review of self-determination theory’s basic psychological needs at work. Journal of Management, 42(5), 1195-1229. https://doi.org/10.1177/0149206316632058
- Wang, K., Zhang, H., & Zhang, H. (2021). Remote work and its effect on work-life balance and organizational performance: Evidence from the COVID-19 pandemic. Journal of Business Research, 129, 29-38. https://doi.org/10.1016/j.jbusres.2021.02.014
- Wang, Y., & Gagné, M. (2013). A Chinese-Canadian cross-cultural investigation of transformational leadership, autonomous motivation, and collectivistic value on creativity. Management Decision, 51(2), 432-450. https://doi.org/10.1108/00251741311301835
References
Aguinis, H., Joo, H., & Gottfredson, R. K. (2020). The behavioral perspective of human resource management: Using human capital to manage opportunity in times of crisis. Human Resource Management Review, 30(1), 100731. https://doi.org/10.1016/j.hrmr.2019.100731
Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40-68. https://doi.org/10.1177/1529100615593273
Amabile, T. M. (1996). Creativity in context: Update to the social psychology of creativity. Boulder, CO: Westview Press.
Amabile, T. M., & Pratt, M. G. (2019). The dynamic componential model of creativity and innovation in organizations: Making progress, making meaning. Research in Organizational Behavior, 39, 100135. https://doi.org/10.1016/j.riob.2019.100135
Avolio, B. J., & Yammarino, F. J. (2002). Transformational and charismatic leadership: The road ahead. Emerald Group Publishing.
Bakker, A. B., & Demerouti, E. (2018). Multiple levels in job demands-resources theory: Implications for employee well-being and performance. In Handbook of Well-Being. Salt Lake City, UT: DEF Publishers.
Bakker, A. B., Demerouti, E., & Sanz-Vergel, A. I. (2019). Burnout and work engagement: The JD–R approach. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 389-411. https://doi.org/10.1146/annurev-orgpsych-012119-045832
Bandura, A. (1997). Self-efficacy: The exercise of control. New York: Freeman.
Barley, S. R., Meyerson, D. E., & Grodal, S. (2011). E-mail as a source and symbol of stress. Organization Science, 22(4), 887-906. https://doi.org/10.1287/orsc.1100.0573
Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.
Cameron, K. S., Quinn, R. E., DeGraff, J., & Thakor, A. V. (2020). Competing values leadership: Creating value in organizations (2nd ed.). Edward Elgar Publishing.
Cerasoli, C. P., Nicklin, J. M., & Ford, M. T. (2014). Intrinsic motivation and extrinsic incentives jointly predict performance: A 40-year meta-analysis. Psychological Bulletin, 140(4), 980-1008. https://doi.org/10.1037/a0035661
Deci, E. L., & Ryan, R. M. (2000). The "what" and "why" of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227-268. https://doi.org/10.1207/S15327965PLI1104_01
Deci, E. L., Koestner, R., & Ryan, R. M. (1999). A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125(6), 627-668. https://doi.org/10.1037/0033-2909.125.6.627
Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34-43. https://doi.org/10.1037/0003-066X.55.1.34
Dirks, K. T., & Ferrin, D. L. (2002). Trust in leadership: Meta-analytic findings and implications for research and practice. Journal of Applied Psychology, 87(4), 611-628. https://doi.org/10.1037/0021-9010.87.4.611
Eurofound, & International Labour Office. (2017). Working anytime, anywhere: The effects on the world of work. Publications Office of the European Union, Luxembourg, and the International Labour Office, Geneva. https://doi.org/10.2806/425872
Fiedler, F. E. (1967). A theory of leadership effectiveness. McGraw-Hill.
Gagné, M., & Deci, E. L. (2005). Self-determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331-362. https://doi.org/10.1002/job.322
Gelfand, M. J., Erez, M., & Aycan, Z. (2007). Cross-cultural organizational behavior. Annual Review of Psychology, 58, 479-514. https://doi.org/10.1146/annurev.psych.58.110405.085559
Gilson, L. L., Lim, H. S., D'Innocenzo, L., & Moye, N. (2015). One size does not fit all: Managing virtual team performance across contexts. Organizational Dynamics, 44(4), 269-278. https://doi.org/10.1016/j.orgdyn.2015.09.004
Golden, T. D., & Veiga, J. F. (2008). The impact of superior–subordinate relationships on the commitment, job satisfaction, and performance of virtual workers. The Leadership Quarterly, 19(1), 77-88. https://doi.org/10.1016/j.leaqua.2007.12.009
Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organizational Behavior and Human Performance, 16(2), 250-279. https://doi.org/10.1016/0030-5073(76)90016-7
Hartnell, C. A., Kinicki, A. J., Lambert, L. S., Fugate, M., & Doyle Corner, P. (2019). Do differences in five types of organizational cultures matter for how firms handle problems? A process improvement perspective. Journal of Applied Psychology, 104(1), 29-44. https://doi.org/10.1037/apl0000355
Herzberg, F. (1966). Work and the nature of man. Cleveland: World Publishing.
Hoch, J. E., Bommer, W. H., Dulebohn, J. H., & Wu, D. (2020). Do ethical, authentic, and servant leadership explain variance above and beyond transformational leadership? A meta-analysis. Journal of Management, 44(2), 501-529. https://doi.org/10.1177/0149206316665461
Hofstede, G. (2001). Culture's consequences: Comparing values, behaviors, institutions, and organizations across nations (2nd ed.). Sage Publications.
House, R. J., Hanges, P. J., Javidan, M., Dorfman, P. W., & Gupta, V. (Eds.). (2004). Culture, leadership, and organizations: The GLOBE study of 62 societies. Sage Publications.
Locke, E. A., & Latham, G. P. (2002). Building a practically useful theory of goal setting and task motivation: A 35-year odyssey. American Psychologist, 57(9), 705-717. https://doi.org/10.1037/0003-066X.57.9.705
Pink, D. H. (2011). Drive: The surprising truth about what motivates us. Riverhead Books.
Podsakoff, P. M., MacKenzie, S. B., & Podsakoff, N. P. (2009). Recommendations for developing better measures of organizational citizenship behavior. Journal of Organizational Behavior, 30(7), 833-863. https://doi.org/10.1002/job.2207
Robbins, S. P., & Judge, T. A. (2013). Organizational behavior (15th ed.). Pearson Education.
Ryan, R. M., & Deci, E. L. (2017). Self-determination theory: Basic psychological needs in motivation, development, and wellness. Guilford Press.
Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2021). Work engagement and occupational health psychology: A state-of-the-art review. Work & Stress, 35(2), 96-126. https://doi.org/10.1080/02678373.2021.1922147
Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.
Tremblay, M. A., Blanchard, C. M., Taylor, S., Pelletier, L. G., & Villeneuve, M. (2021). Work extrinsic and intrinsic motivation scale: Its value for organizational psychology research. Canadian Journal of Behavioural Science, 41(4), 213-226. https://doi.org/10.1037/a0017737
Van den Broeck, A., Ferris, D. L., Chang, C. H., & Rosen, C. C. (2019). A review of self-determination theory’s basic psychological needs at work. Journal of Management, 42(5), 1195-1229. https://doi.org/10.1177/0149206316632058
Wang, K., Zhang, H., & Zhang, H. (2021). Remote work and its effect on work-life balance and organizational performance: Evidence from the COVID-19 pandemic. Journal of Business Research, 129, 29-38. https://doi.org/10.1016/j.jbusres.2021.02.014
Wang, Y., & Gagné, M. (2013). A Chinese-Canadian cross-cultural investigation of transformational leadership, autonomous motivation, and collectivistic value on creativity. Management Decision, 51(2), 432-450. https://doi.org/10.1108/00251741311301835