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Abstract
The requirement of Pangkalan Data Pendidikan Tinggi Indonesia (PDDIKTI) to upload all university data and information to this web-site has created a certain kind of stress among its stakeholders. This study assesses the level of technology stress that academic staff members in an Indonesian university endure in dealing with this requirement. There were forty-five respondents of a Christian University in North Minahasa region- Sulawesi, Indonesia who participated in this study. As users of the university application system their degree of technology stress was assessed and measured, based on their occupation and their involvement in the stressors associated with technology, including technology overload, technology complexity, technology insecurity, and technology uncertainty. Descriptive statistics and Analysis of variance method were used to analyzed the data. Out of the twenty-three contributing factors that were examined, the study discovered that only four factors contributed to very high stress and six factors contributed to high stress. The remaining thirteen components were responsible for the mild to moderate stress. With a mean score of 2.40, the study concluded that the respondents exhibited moderate levels of technology stress overall. Technology overload has a mean of 2.86, technology uncertainty’s mean is 2.51, technology invasion’s mean is 2.38, technology complexity’s mean is 2.21, and technology insecurity’s mean is 2.02 are the contributors with the moderate level of stress. ANOVA analysis revealed no significant differences in the degree of technology stress experienced by the various users (p=0.94 > 0.05), but it did reveal significant differences in the degree of technology stress across contributors (p= 0.0025 < 0.05). The research praises the PDDIKTI for offering sufficient training and consistent socialization of its program to all stakeholders.
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References
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References
L. Chen, "Validating the technostress instrument using a sample of Chinese knowledge workers," Journal of Tech. Info.Mgt., vol. 24, no. 1, p. 5, 2015.
M. Feng, "The effect of techno stressin the role stress context applied on the proximity manager performance," JOEUC, vol. 33, no. 1, pp. 1-18, 2022.
L. Li and X. Wang, "Technostress inhibitors and creators and their impacts on university teachers' work performance in higher education," Cognition, Technology & Work, vol. 23, no. 1, pp. 315-330, 2019.
G. Giorgi, A. Ariza-Montes, N. Mucci and A. l. Leal-Rodrigues, "The darkside and the light side of technology -relalated stress and stress related to workplace innovations," Internl Journal of Environmental Research and Public Health, vol. 19, no. 3, pp. 12-48, 2022.
R. Prasetyo, Y. Rudelviyani, E. D. Purnamasari and A. Wibowo, "Data quality assessment on lecturer primary data: A case study on Higher Education database at Ministry of Education and Culture Republic of Indonesia," IOP series: Material on Science and Engineering, vol. 1077, no. 1, pp. 012-036, 2021.
S. Sasidharan, "Technostress in the workplace: A Social network perspective," Information Technology & People, vol. 35, no. 4, pp. 1219-1238, 2022.
Y. Choi, "Exploring the impactof techno stress on work behavior: Empirical evidence and itervention for enhanced work place well being," Sage Publication, pp. 26-31, 17 October 2023.
PDDIKTI, "PD DIKTI- Pangkalan Pendidikan Tinggi," 23 January 2020. [Online]. Available: https://pddikti.kemdikbud.go.id/. [Accessed 4 May 2024].
M. Tafafdar, Q. Tu, T. Ragu-Nathan and B. Ragu-Nathan, "Crossing to the dark side: Examining creators outcomes, and inhibitors of technostress," Communication of the AC M, vol. 54, no. 9, pp. 113-120, 2011.
H. L. Chou and C. Chou, "A multigroup analysis of factors underlying teachers' technostress anf their continuance toward online teaching," Computer and Education, vol. 35, no. 4, pp. 10-23, 2021.
M. Feng, "The effect of techno stress in the role stress context applied on the proximity manager performance: Conceptual development and empirical validation," JOUEUC, vol. 33, no. 1, pp. 1-18, 2021.
N. N. A. Aziz, M. Kader and R. Halim Ab, "The impact of technostress on work satisfactiona and performance expectation," Asian Journal of University Education, vol. 17, no. 4, pp. 538-552, 2021.
S. Siswoyo, A. Sanusi, Y. Irina and U. Nurjaman, "Polytechnic management information system for academic service quality improvement," International Journal of Science. Technology and Management, vol. 3, no. 3, pp. 774-784, 2022.
D. Syakina, A. Rahma and M. Rizal, "The role of technostress on educators' work performance at the universities in Special Capital Region of Jakarta," PSIKODIMENSIA, vol. 22, no. 1, pp. 1-12, 2023.
M. Sofyan, "Action environment potential by private higher education with in tertiary LL Dikti III for SN Dikti implementation," JPAS, vol. 6, no. 4, pp. 40-46, 2021.
A. Abbas, M. Saud, D. Ekowati, I. Usmand and S. Setia, "Technology and stress:A proposed framework for coping with stress in Indonesian higher education," IJOCC, vol. 13, no. 4, pp. 373-390, 2022.
D. Soesanto, L. Liliana, M. H. L. Louk and F. Handayani, "The implementation of software as a service to increase the scalability of the Merdeka belajar policy in Indonesia," Jurnal Teknologi Pendidikan, vol. 25, no. 2, pp. 175-189, 2023.
A. Bakri, A. Vanchapo, S. Assery, E. Usulu and L. Juli, "The evaluation of PDDIKTI user acceptance using the unified theory of acceptance and use of technology approach," Jurnal Informasi dan Teknologi, vol. 5, no. 3, pp. 31-35, 2023.
M. Christian, E. Purwanto and S. Wibowo, "Technostress creators on teaching performance on private universites in Jakarta," Technology reports on Kansai University, vol. 62, no. 6, pp. 2799-2809, 2023.
M. Hariyanto and H. Hernawati, "Rancang Bangun Applikasi web service client feeder PDDIKTI versi 3.0 Universitas Tarumanagara," Jurnal rekayasa perangkat lunak, vol. 1, no. 2, pp. 103-109, 2020.