Main Article Content
Abstract
One of the main components of the health services is the provision of medications. Although the drug procurement procedure at RSU X Bandung is well implemented, certain obstacles remain, such as lengthy and time-consuming processes. This study aims to comprehensively redesign the drug procurement procedure at RSU X Bandung using the BPR method to enhance efficiency. The research was conducted through several stages of BPR implementation. Throughput efficiency was measured using ASME standards in the direct cash drug procurement process. The initial results indicated an efficiency rate of 68,96%. After process improvements and the elimination of non-value-added activities, efficiency rose to 90,50%, demonstrating a significant improvement in both the effectiveness and the speed of the procurement process.
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References
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- Romadhana, MRA, Nuryasin, I., & Suharso, W. (2024). Business Process Reengineering in Measuring Lion Air's Airline Ticket Reservation System. Journal of Business Information Technology and Systems , 6 (2), 410–421. https://doi.org/10.47233/jteksis.v6i2.1323
- Van Looy, A. (2021). A quantitative and qualitative study of the link between business process management and digital innovation. Information and Management , 58 (2). https://doi.org/10.1016/j.im.2020.103413
- Wicaksana Siregar, I. (2021). A Literature Review on Business Process Reengineering. American International Journal of Business Management (AIJBM) , 4 (7), 123–133. https://www.aijbm.com/wp-content/uploads/2021/07/N47123133.pdf
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References
Bekele, A., Boche, B., Anagaw, YK, Ayenew, W., Worku, MC, Geremew, DT, Minwagaw, T., Melkamu, E., Woldeyohanins, AE, Tefera, BB, & Duguma, M. (2025). Inventory management performance of essential medicines in public health facilities of Jimma Zone, Southwest Ethiopia. PLOS Global Public Health , 5 (4). https://doi.org/10.1371/journal.pgph.0004379
Busaysi, A.L., Farhan, K., Mogrin, A.L., Mohammed, M., Khleb, A.L., Abdulziz, A., Shehri, A.L., Mohammed, B., Shreeaf, A.L., Abdulrahman, K., Jolail, A.L., Abdullah, M., Enazy, A.L., & Aleyt, H. (2023). IMPROVING MEDICATION INVENTORY MANAGEMENT IN HOSPITAL PHARMACIES. IJDR: International Journal of Development Research , 13 (2). https://doi.org/10.37118/ijdr.27119.02.2023
Dachyar, M., & Yolanda, R. (2020). Hospital Pharmaceutical Vendor Managed Inventory Supported by Internet of Things. Proceedings of the 2nd African International Conference on Industrial Engineering and Operations Management , 59 , 841–852. https://www.scopus.com/pages/publications/85105590690
Dewi, SR, & Putra, VDC (2024). Analysis of the Implementation of Drug Inventory Control Performance Evaluation Through the Accounting Information System at the Santosa Hospital Pharmacy Installation. Journal of Accounting for Sustainable Society (JASS) , 6. https://doi.org/10.35310/jass.v6i1.1250
Ebrahimi Rigi, Z., Namjoo, Z., Jabarpour, M., Ahmadinejad, M., Ahmadipour, M., Mangolian Shahrbabaki, P., & Dehghan, M. (2023). Hospital challenges and managerial approaches to combat COVID-19 outbreak: a qualitative study in southeastern Iran. BMC Health Services Research , 23 (1). https://doi.org/10.1186/s12913-023-09631-0
Fetais, A., Abdella, G.M., Al-Khalifa, K.N., & Hamouda, A.M. (2022). Business Process Re-Engineering: A Literature Review-Based Analysis of Implementation Measures. MDPI , 13 (4). https://doi.org/10.3390/info13040185
George, S., & Elrashid, S. (2023). Inventory Management and Pharmaceutical Supply Chain Performance of Hospital Pharmacies in Bahrain: A Structural Equation Modeling Approach. SAGE Open , 13 (1). https://doi.org/10.1177/21582440221149717
Gjellebæk, C., Svensson, A., Bjørkquist, C., Fladeby, N., & Grundén, K. (2020). Management challenges for future digitalization of healthcare services. Futures , 124 . https://doi.org/10.1016/j.futures.2020.102636
Hartikayanti, HN, Rahmah, NA, & Siregar, IW (2023). Implementation of Environmental Management at Universities in Indonesia. Tec Empresarial , 639–648. https://doi.org/10.1229/tecempresarialjournal.v18i2.277
Hnylianska, O. (2022). Rethinking the business process through reengineering. Bulletin of VN Karazin Kharkiv National University Economic Series , 103 , 84–90. https://doi.org/10.26565/2311-2379-2022-103-10
Javaid, M., Haleem, A., Singh, R.P., & Suman, R. (2023). Towards insighting cybersecurity for healthcare domains: A comprehensive review of recent practices and trends. Cyber Security and Applications , 1 . https://doi.org/10.1016/j.csa.2023.100016
Kustinah, S., Hartikayanti, HN, & Winarso, E. (2022). BUMDes Management Through Accounting Information Systems at BUMDes in Cisarua District, West Bandung District. Bubungan Tinggi: Journal of Community Service , 4 (2), 532. https://doi.org/10.20527/btjpm.v4i2.5240
Maulana, D., & Sudarma, A. (2021). THE INFLUENCE OF INVENTORY ACCOUNTING INFORMATION SYSTEMS AND INVENTORY INTERNAL CONTROL ON THE EFFECTIVENESS OF HOSPITAL MEDICINE INVENTORIES. Auditing and Accounting Information Systems) , 5 (3). https://doi.org/10.36555/jasa.v5i3.1753
Maulana, SNA, & Hafni, DA (2021). Implementation of a Drug Inventory Accounting Information System at PKU Muhammadiyah Gamping Hospital, Sleman , Yogyakarta. LiQuidity, Journal of Accounting and Management Research , 10 (2), 174–185. https://doi.org/10.32546/lq.v10i2.1147
Mesakh, J., & Pane, MFB (2022). Drug Inventory Management at Medan Adventist Hospital with the Implementation of Information Systems. Jurnal Ilmiah Methonomi , 8. https://doi.org/10.46880/methonomi.Vol8No2.pp160-172
Nazaria, R., Wijaya, IMS, Pranudia, AD, Dzulhiba, Wirawan, D., Male, HDC, & Veranita, M. (2024). Business Process Reengineering in Hospitals: A Literature Review of Related Methodologies and Approaches. Radinkka Journal of Science and Systematic Literature Review , 2 (1), 262–270. https://www.rjupublisher.com/ojs/index.php/RJSLR
Nilsen, P., Seing, I., Ericsson, C., Birken, S.A., & Schildmeijer, K. (2020). Characteristics of successful changes in health care organizations: an interview study with physicians, registered nurses and assistant nurses. BMC Health Services Research , 20 (1). https://doi.org/10.1186/s12913-020-4999-8
Putra, I., & Nuryasin, I. (2024). Business Process Reengineering in Patient Reservations at the General Hospital of the University of Muhammadiyah Malang. CoSciTech Journal (Computer Science and Information Technology) , 5 (2), 330–339. https://doi.org/10.37859/coscitech.v5i2.7426
Putra, VDC, & Wigantini, GR (2025). Optimizing Accounting Information Systems: The Critical Roles of User Involvement and Cloud Computing Integration in Bandung, Indonesia. Journal of Accounting and Financial Management . https://doi.org/10.38035/jafm.v5i6
Romadhana, MRA, Nuryasin, I., & Suharso, W. (2024). Business Process Reengineering in Measuring Lion Air's Airline Ticket Reservation System. Journal of Business Information Technology and Systems , 6 (2), 410–421. https://doi.org/10.47233/jteksis.v6i2.1323
Van Looy, A. (2021). A quantitative and qualitative study of the link between business process management and digital innovation. Information and Management , 58 (2). https://doi.org/10.1016/j.im.2020.103413
Wicaksana Siregar, I. (2021). A Literature Review on Business Process Reengineering. American International Journal of Business Management (AIJBM) , 4 (7), 123–133. https://www.aijbm.com/wp-content/uploads/2021/07/N47123133.pdf
Yang, J. (2022). Performance Evaluation of Accounting Business Process Reengineering Based on AHP Optimization DEA Model. Wireless Communications and Mobile Computing , 2022 . https://doi.org/10.1155/2022/7755842
Yang, R. (2024). The Role of Hospital Pharmacies in Patient Care. Journal of Pharmaceutical Care & Health Systems , 11 (2), 1000321–1000322. https://doi.org/10.35248/2376-0419.24.11.321