Main Article Content
Abstract
This study aims to analyze the effect of hedonic value and utilitarian value on emotional pleasure, as well as the effect of both variables on purchase intention, with emotional pleasure as an intervening variable. Specifically, this study examines: (1) the effect of hedonic value on emotional pleasure; (2) the effect of utilitarian value on emotional pleasure; (3) the effect of hedonic value on purchase intention; (4) the effect of utilitarian value on purchase intention; and (5) the effect of emotional pleasure on purchase intention among consumers who watch product promotion content through TikTok live streams. The sample in this study consisted of 126 respondents, who were TikTok users in Indonesia that have previously watched product promotion content and showed interest in the promoted products. The sample size determination was based on the multiplication of the total research indicators by a coefficient of 7 (18 × 7 = 126). Data were collected through an online questionnaire distributed via Google Forms and disseminated through social media. The sampling technique used was purposive sampling, with the criteria that respondents must have watched product promotional content through TikTok live commerce. The results indicate that hedonic value has a positive and significant effect on purchase intention, utilitarian value has a positive and significant effect on purchase intention, and emotional pleasure has a positive and significant effect on purchase intention. Furthermore, utilitarian value has a positive and significant effect on emotional pleasure, while hedonic value has a positive but insignificant effect on emotional pleasure. The mediation test results also demonstrate that emotional pleasure significantly mediates the effect of utilitarian value on purchase intention and indirectly mediates the effect of hedonic value on purchase intention.
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References
- Adi, E., Ricardianto, P., Fitriono, M., Ikawati, I., Gutomo, T., Raharjo, T., Murtiwidayanti, S., Purnama, A., Hermawati, I., & Endri, E. (2024). Utilitarian value and hedonic value: Empirical evidence of purchase intention at Soekarno-Hatta International Airport. Uncertain Supply Chain Management, 12(3), 1681–1692.
- Aditya, F. F. , & S. B. (2023). Pengaruh Hedonic Value Dan Ease Of Used Terhadap Purchase Intention Pada E-Commerce Shopee. . Management Studies and Entrepreneurship Journal (MSEJ), 4(5).
- Alcántara-Pilar, J. M., Rodriguez-López, M. E., Kalinić, Z., & Liébana-Cabanillas, F. (2024). From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok. Journal of Retailing and Consumer Services, 78, 103709. https://doi.org/10.1016/j.jretconser.2024.103709
- Andriani, E. L., Udayana, I. B. N., & Ningrum, N. K. (2021). The influence of hedonic shopping value, web informativeness, and web entertainment on e-loyalty with e-satisfaction as a mediation on Tokopedia. Journal of Management and Applied Business, 1(2), 1. https://doi.org/10.30595/jmbt.v1i2.12661
- Ayuriani Farras Afifah, & Rachmawati, I. (2025). The effect of utilitarian value and hedonic value on emotional pleasure and purchase intention: Mediated by flow experience on TikTok Shop. Journal of Information Systems Engineering and Management, 10(47s), 503–517. https://doi.org/10.52783/jisem.v10i47s.9312
- Bettiga, D., Bianchi, A. M., Lamberti, L., & Noci, G. (2020). Consumers emotional responses to functional and hedonic products: A neuroscience research. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.559779
- Chung, J. (Jae), Lee, L., Lehmann, D. R., & Tsai, C. I. (2023). Spending windfall ("found") time on hedonic versus utilitarian activities. Journal of Consumer Research, 49(6), 1118–1139. https://doi.org/10.1093/jcr/ucac032
- De Yusa, V. (2023). Pengaruh nilai hedonis dan nilai utilitarian terhadap niat pembelian tas lokal pada Generasi Z wanita. Reviu Akuntansi, Manajemen, Dan Bisnis, 3(2), 111–121.
- Fuadah, B. N., Widodo, A., Rubiyanti, N., & Silvinita, A. (2025). The Effect of Utilitarian Value, Hedonic Value on Purchase Intention Through Attitude as a Moderating Variable (Case Study on Buttonscarve Consumers); a Conceptual Paper. East Asian Journal of Multidisciplinary Research, 4(2), 797–806.
- Handayani, W., Musnaini, M., & Praditya, W. I. (2020). Hedonic value motivation: impact on consumersâ€TM purchase intention. Jurnal Perspektif Pembiayaan Dan Pembangunan Daerah, 8(1), 91–100.
- Han, T., Han, J., Liu, J., & Li, W. (2024). Effect of emotional factors on purchase intention in live streaming marketing of agricultural products: A moderated mediation model. PLOS ONE, 19(4), e0298388. https://doi.org/10.1371/journal.pone.0298388
- Heredero, L. C., Camarero, C., & Rodríguez-Escudero, A. I. (2025). Walking on the tightrope: Unveiling the addictive power of hedonic motivations and marketing stimuli. Journal of Retailing and Consumer Services, 85, 104308. https://doi.org/10.1016/j.jretconser.2025.104308
- Kristiyono, Y. R., & Afia, A. N. (2024). Unveiling the impact of perceived control, hedonic and utilitarian values on skincare purchase intent: Emotional pleasure as a mediator, flow experience as a moderator for the Skintific brand. Proceedings of International Conference on Entrepreneurship (IConEnt), 4, 390–399.
- Lee, Y. Y., Gan, C. L., & Liew, T. W. (2023). Rationality and impulse buying: Is your emotion a part of the equation? Computers in Human Behavior Reports, 12, 100337. https://doi.org/10.1016/j.chbr.2023.100337
- Liao, Y. (2021). The sources and influencing factors of hedonistic consumption. Psychology, 12(04), 660–674. https://doi.org/10.4236/psych.2021.124041
- Lin, B., & Shen, B. (2023). Study of consumers' purchase intentions on community e-commerce platform with the SOR model: A case study of China's "Xiaohongshu" app. Behavioral Sciences, 13(2), 103. https://doi.org/10.3390/bs13020103
- Lukitaningsih, A., Ningrum, N. K., & Listyaningrum, V. H. (2022). The influence of brand image, utilitarian values, electronic word of mouth and service quality on the purchase intention of Miniso Ambarukmo Plaza Yogyakarta consumers. Al-Kharaj: Journal of Sharia Economics, Finance & Business, 5(4), 1555–1566. https://doi.org/10.47467/alkharaj.v5i4.1755
- Mawarni, D. S., Heriyadi, H., Listiana, E., Juniwati, J., & Mayasari, E. (2023). The influence of utilitarian and hedonic values on repurchase intentions for counterfeit products toward customer satisfaction. Journal of Economics, 12(04), 1870–1879.
- Nasution, S. W. P., & Nasution, S. U. A. (2023). The Role of Utilitarian Value, Hedonic Value, and Emotional Value on Purchase Intention through Shopee Live. International Journal of Management Science and Application, 2(1), 53–66.
- Nguyen, N. T. T., & Lee, Y. (2021). The effect of hedonic value, utilitarian value and perceived risk on consumer intention of choosing P2P collaborative consumption options. International Journal of Electronic Marketing and Retailing, 12(3), 285. https://doi.org/10.1504/IJEMR.2021.116504
- Ong, A. K. S., Prasetyo, Y. T., Vallespin, B. E., Persada, S. F., & Nadlifatin, R. (2022). Evaluating the influence of service quality, hedonic, and utilitarian value on shopper's behavioral intentions in urban shopping malls during the COVID-19 pandemic. Heliyon, 8(12), e12542. https://doi.org/10.1016/j.heliyon.2022.e12542
- Paramitha, N. P. I. N., Sulhaini, S., & Saufi, A. (2022). The effect of hedonic shopping and utilitarian values on impulse buying moderated by gender on the marketplace. International Journal of Multicultural and Multireligious Understanding, 9(2), 54. https://doi.org/10.18415/ijmmu.v9i2.3322
- Permatasari, I. M., & Arifin, Sunarti, Z. (2017). The influence of hedonic consumption and positive emotion mediators on impulse purchases. Journal of Business Administration (JAB), 43(2), 1–9.
- Pratidina Nasution, S. W., & Arfah Nasution, S. U. (2023). The role of utilitarian value, hedonic value, and emotional value on purchase intention through Shopee Live. International Journal of Management Science and Application, 2(1), 53–66. https://doi.org/10.58291/ijmsa.v2i1.213
- Putri, A. S., & Pinandito, A. (2023). The influence of utilitarian value and emotional value on impulsive buying through consumer trust in e-commerce in Indonesia. Journal of Information Technology and Computer Science Development, 7(4), 1921–1928.
- Qazzafi, S., & Perai, N. A. A. (2025). Impact of personal factor and social factor on consumers' behavioral intention to buy from online market: Mediating role of emotional states. Journal of Sustainable Economy.
- Rominingtyas & Riptiono, S. (2024). The effect of hedonic value, and utilitarian value toward purchase intention with attitude as mediation. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 5(7).
- Sugiyono. (2018). Metode Peneiltian Kuantitatif, Kualitatif. dan R&D. Alfabeta. .
- Zhang, W., Zhang, W., & Daim, T. U. (2023). Investigating consumer purchase intention in online social media marketing: A case study of Tiktok. Technology in Society, 74, 102289.
References
Adi, E., Ricardianto, P., Fitriono, M., Ikawati, I., Gutomo, T., Raharjo, T., Murtiwidayanti, S., Purnama, A., Hermawati, I., & Endri, E. (2024). Utilitarian value and hedonic value: Empirical evidence of purchase intention at Soekarno-Hatta International Airport. Uncertain Supply Chain Management, 12(3), 1681–1692.
Aditya, F. F. , & S. B. (2023). Pengaruh Hedonic Value Dan Ease Of Used Terhadap Purchase Intention Pada E-Commerce Shopee. . Management Studies and Entrepreneurship Journal (MSEJ), 4(5).
Alcántara-Pilar, J. M., Rodriguez-López, M. E., Kalinić, Z., & Liébana-Cabanillas, F. (2024). From likes to loyalty: Exploring the impact of influencer credibility on purchase intentions in TikTok. Journal of Retailing and Consumer Services, 78, 103709. https://doi.org/10.1016/j.jretconser.2024.103709
Andriani, E. L., Udayana, I. B. N., & Ningrum, N. K. (2021). The influence of hedonic shopping value, web informativeness, and web entertainment on e-loyalty with e-satisfaction as a mediation on Tokopedia. Journal of Management and Applied Business, 1(2), 1. https://doi.org/10.30595/jmbt.v1i2.12661
Ayuriani Farras Afifah, & Rachmawati, I. (2025). The effect of utilitarian value and hedonic value on emotional pleasure and purchase intention: Mediated by flow experience on TikTok Shop. Journal of Information Systems Engineering and Management, 10(47s), 503–517. https://doi.org/10.52783/jisem.v10i47s.9312
Bettiga, D., Bianchi, A. M., Lamberti, L., & Noci, G. (2020). Consumers emotional responses to functional and hedonic products: A neuroscience research. Frontiers in Psychology, 11. https://doi.org/10.3389/fpsyg.2020.559779
Chung, J. (Jae), Lee, L., Lehmann, D. R., & Tsai, C. I. (2023). Spending windfall ("found") time on hedonic versus utilitarian activities. Journal of Consumer Research, 49(6), 1118–1139. https://doi.org/10.1093/jcr/ucac032
De Yusa, V. (2023). Pengaruh nilai hedonis dan nilai utilitarian terhadap niat pembelian tas lokal pada Generasi Z wanita. Reviu Akuntansi, Manajemen, Dan Bisnis, 3(2), 111–121.
Fuadah, B. N., Widodo, A., Rubiyanti, N., & Silvinita, A. (2025). The Effect of Utilitarian Value, Hedonic Value on Purchase Intention Through Attitude as a Moderating Variable (Case Study on Buttonscarve Consumers); a Conceptual Paper. East Asian Journal of Multidisciplinary Research, 4(2), 797–806.
Handayani, W., Musnaini, M., & Praditya, W. I. (2020). Hedonic value motivation: impact on consumersâ€TM purchase intention. Jurnal Perspektif Pembiayaan Dan Pembangunan Daerah, 8(1), 91–100.
Han, T., Han, J., Liu, J., & Li, W. (2024). Effect of emotional factors on purchase intention in live streaming marketing of agricultural products: A moderated mediation model. PLOS ONE, 19(4), e0298388. https://doi.org/10.1371/journal.pone.0298388
Heredero, L. C., Camarero, C., & Rodríguez-Escudero, A. I. (2025). Walking on the tightrope: Unveiling the addictive power of hedonic motivations and marketing stimuli. Journal of Retailing and Consumer Services, 85, 104308. https://doi.org/10.1016/j.jretconser.2025.104308
Kristiyono, Y. R., & Afia, A. N. (2024). Unveiling the impact of perceived control, hedonic and utilitarian values on skincare purchase intent: Emotional pleasure as a mediator, flow experience as a moderator for the Skintific brand. Proceedings of International Conference on Entrepreneurship (IConEnt), 4, 390–399.
Lee, Y. Y., Gan, C. L., & Liew, T. W. (2023). Rationality and impulse buying: Is your emotion a part of the equation? Computers in Human Behavior Reports, 12, 100337. https://doi.org/10.1016/j.chbr.2023.100337
Liao, Y. (2021). The sources and influencing factors of hedonistic consumption. Psychology, 12(04), 660–674. https://doi.org/10.4236/psych.2021.124041
Lin, B., & Shen, B. (2023). Study of consumers' purchase intentions on community e-commerce platform with the SOR model: A case study of China's "Xiaohongshu" app. Behavioral Sciences, 13(2), 103. https://doi.org/10.3390/bs13020103
Lukitaningsih, A., Ningrum, N. K., & Listyaningrum, V. H. (2022). The influence of brand image, utilitarian values, electronic word of mouth and service quality on the purchase intention of Miniso Ambarukmo Plaza Yogyakarta consumers. Al-Kharaj: Journal of Sharia Economics, Finance & Business, 5(4), 1555–1566. https://doi.org/10.47467/alkharaj.v5i4.1755
Mawarni, D. S., Heriyadi, H., Listiana, E., Juniwati, J., & Mayasari, E. (2023). The influence of utilitarian and hedonic values on repurchase intentions for counterfeit products toward customer satisfaction. Journal of Economics, 12(04), 1870–1879.
Nasution, S. W. P., & Nasution, S. U. A. (2023). The Role of Utilitarian Value, Hedonic Value, and Emotional Value on Purchase Intention through Shopee Live. International Journal of Management Science and Application, 2(1), 53–66.
Nguyen, N. T. T., & Lee, Y. (2021). The effect of hedonic value, utilitarian value and perceived risk on consumer intention of choosing P2P collaborative consumption options. International Journal of Electronic Marketing and Retailing, 12(3), 285. https://doi.org/10.1504/IJEMR.2021.116504
Ong, A. K. S., Prasetyo, Y. T., Vallespin, B. E., Persada, S. F., & Nadlifatin, R. (2022). Evaluating the influence of service quality, hedonic, and utilitarian value on shopper's behavioral intentions in urban shopping malls during the COVID-19 pandemic. Heliyon, 8(12), e12542. https://doi.org/10.1016/j.heliyon.2022.e12542
Paramitha, N. P. I. N., Sulhaini, S., & Saufi, A. (2022). The effect of hedonic shopping and utilitarian values on impulse buying moderated by gender on the marketplace. International Journal of Multicultural and Multireligious Understanding, 9(2), 54. https://doi.org/10.18415/ijmmu.v9i2.3322
Permatasari, I. M., & Arifin, Sunarti, Z. (2017). The influence of hedonic consumption and positive emotion mediators on impulse purchases. Journal of Business Administration (JAB), 43(2), 1–9.
Pratidina Nasution, S. W., & Arfah Nasution, S. U. (2023). The role of utilitarian value, hedonic value, and emotional value on purchase intention through Shopee Live. International Journal of Management Science and Application, 2(1), 53–66. https://doi.org/10.58291/ijmsa.v2i1.213
Putri, A. S., & Pinandito, A. (2023). The influence of utilitarian value and emotional value on impulsive buying through consumer trust in e-commerce in Indonesia. Journal of Information Technology and Computer Science Development, 7(4), 1921–1928.
Qazzafi, S., & Perai, N. A. A. (2025). Impact of personal factor and social factor on consumers' behavioral intention to buy from online market: Mediating role of emotional states. Journal of Sustainable Economy.
Rominingtyas & Riptiono, S. (2024). The effect of hedonic value, and utilitarian value toward purchase intention with attitude as mediation. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 5(7).
Sugiyono. (2018). Metode Peneiltian Kuantitatif, Kualitatif. dan R&D. Alfabeta. .
Zhang, W., Zhang, W., & Daim, T. U. (2023). Investigating consumer purchase intention in online social media marketing: A case study of Tiktok. Technology in Society, 74, 102289.