Main Article Content
Abstract
Green marketing is an essential strategy in promoting public awareness of sustainability and the green economy. A positive brand image and strong e-WOM can influence consumer purchasing decisions in e-commerce. Environmentally friendly products are increasingly becoming the choice in supporting economic sustainability in the future. However, the effectiveness of green marketing in driving purchasing decisions through brand image and e-WOM still needs further analysis. The purpose of this study is to analyse the direct and indirect effects of green marketing on purchasing decisions, with brand image and e-WOM as mediators, among consumers who buy green products in Situbondo Regency. Hypothesis testing was conducted based on a structural equation model using the Partial Least Squares (SEM-PLS) approach. The main achievement expected from this study is to fill the knowledge gap by exploring how brand image and e-WOM can strengthen the influence of green marketing on purchasing decisions, particularly among electric bicycle users in Situbondo Regency. The results of this study can be used as a consideration in formulating more effective green marketing strategies by maximising the roles of brand image and e-WOM to encourage purchasing decisions.
Keywords
Article Details

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References
- Aaker, D. A. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. https://doi.org/10.2307/3151897
- Astuti, R., Deoranto, P., Wicaksono, M. L. A., & Nazzal, A. (2021). Green marketing mix: An example of its influences on purchasing decision. IOP Conference Series: Earth and Environmental Science, 733(1), 012064. https://doi.org/10.1088/1755-1315/733/1/012064
- Chen, G., Sabir, A., Rasheed, M. F., Belascu, L., & Su, C. W. (2024). Green marketing horizon: Industry sustainability through marketing and innovation. Journal of Innovation & Knowledge, 9(4), 100606. https://doi.org/10.1016/j.jik.2024.100606
- Chen, Y. S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307–319. https://doi.org/10.1007/s10551-009-0223-9
- Chen, Y. S., & Chang, C. H. (2013). Greenwash and green trust: The mediation effects of green consumer confusion and green perceived risk. Journal of Business Ethics, 114(3), 489–500. https://doi.org/10.1007/s10551-012-1360-0
- Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008
- Delmas, M. A., & Burbano, V. C. (2011). The drivers of greenwashing. California Management Review, 54(1), 64–87. https://doi.org/10.1525/cmr.2011.54.1.64
- D’Souza, C., Taghian, M., Lamb, P., & Peretiatko, R. (2006). Green products and corporate strategy: An empirical investigation. Society and Business Review, 1(2), 144–157. https://doi.org/10.1108/17465680610669825
- Ekonomi, J. I., Sosial, D., Wibowo, Y. A., & Wulandari, R. (2022). Effect of green marketing and word of mouth on Starbucks Indonesia consumer buying decisions with brand image s as an intervening variable. Journal of Economics and Social Sciences, 11(1), 47–56. https://doi.org/10.12244/jies.2021.5.1.00
- Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions. Journal of Research in Interactive Marketing, 10(2), 142–162. https://doi.org/10.1108/JRIM-01-2016-0001
- Fatmawati, I., & Alikhwan, M. A. (2021). How does green marketing claim affect brand image, perceived value, and purchase decision? E3S Web of Conferences, 316, 01020. https://doi.org/10.1051/e3sconf/202131601020
- Faiza, N., Wahyuni, A., Azizah, R., Citra, Y., & Firdaus, D. A. (2024). The influence of consumer satisfaction in mediating the relationship between product quality and e-WOM on customer loyalty. GROWTH Journal of Economics and Business, 22, 454–466.
- Fetters, J. W., Curry, L. A., & Creswell, J. W. (2015). Achieving integration in mixed methods designs: Principles and practices. Health Services Research. https://doi.org/10.1111/1475-6773.12324
- Filieri, R., & McLeay, F. (2014). E-WOM and accommodation: An analysis of the factors that influence travellers' adoption of information from online reviews. Journal of Travel Research, 53(1), 44–57. https://doi.org/10.1177/0047287513481274
- Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate data analysis (8th ed.).
- Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18(1), 38–52. https://doi.org/10.1002/dir.10073
- Ismagilova, E., Slade, E., Rana, N. P., & Dwivedi, Y. K. (2020). The effect of electronic word of mouth communications on intention to buy: A meta-analysis. Information Systems Frontiers, 22(5), 1203–1226. https://doi.org/10.1007/s10796-019-09924-y
- Ismail, I. J., Amani, D., & Changalima, I. A. (2023). Strategic green marketing orientation and environmental sustainability in sub-Saharan Africa: Does green absorptive capacity moderate? Evidence from Tanzania. Heliyon, 9(7), e18373. https://doi.org/10.1016/j.heliyon.2023.e18373
- Joshi, Y., & Rahman, Z. (2015). Factors affecting green purchase behaviour and future research directions. International Strategic Management Review, 3(1–2), 128–143. https://doi.org/10.1016/j.ism.2015.04.001
- Juliandi, A. (2018). Structural equation model based partial least square SEM-PLS using SmartPLS. SEM-PLS Training Journal, Postgraduate Programme, University of Batam, 16–17. https://doi.org/10.5281/zenodo.2538001
- Keller, K. L. (2013). Strategic brand management: Building, measuring, and managing brand equity (4th ed.). Pearson Education.
- Kewakuma, A. S. V., Rofiaty, R., & Ratnawati, K. (2021). The effect of green marketing strategy on customer loyalty mediated by brand image. JBTI: Journal of Business Theory and Implementation, 12(1), 1–11. https://doi.org/10.18196/jbti.v12i1.10691
- Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
- Lien, C. H., Wen, M. J., Huang, L. C., & Wu, K. L. (2015). Online hotel booking: The effects of brand image, price, trust and value on purchase intentions. Asia Pacific Management Review, 20(4), 210–218. https://doi.org/10.1016/j.apmrv.2015.03.005
- Luo, S., Sun, Z., & Zhang, X. (2025). Does green marketing improve corporate performance? International Review of Economics & Finance, 97, 103762. https://doi.org/10.1016/j.iref.2024.103762
- Majeed, M. U., Aslam, S., Murtaza, S. A., Attila, S., & Molnár, E. (2022). Green marketing approaches and their impact on green purchase intentions: The mediating role of green brand image and consumers' environmental beliefs. Sustainability (Switzerland), 14(18), 11703.
- Marwida, I. W. A., Wijaya, P. Y., & Ida Ayu Putu, W. S. (2023). Brand image mediates product quality and electronic word of mouth towards purchase decision. JAGADITHA Business Economics Journal, 10(2), 117–124. https://doi.org/10.22225/jj.10.2.2023.117-124
- Mulyani, O., & Hermina, N. (2023). The influence of digital marketing and brand awareness on increasing brand image and its impact on purchasing decisions. Prisma Sains: Journal of Science and Mathematics Education Research, IKIP Mataram, 11(1), 132. https://doi.org/10.33394/j-ps.v11i1.6594
- Nguyen, T. T. H., Lobo, A., & Greenland, S. (2020). Pro-environmental purchase behaviour: The role of consumers’ biospheric values. Journal of Retailing and Consumer Services, 55, 102090. https://doi.org/10.1016/j.jretconser.2020.102090
- Ningsih, S., & Pradanawati, L. (2021). The influence of brand image, price and promotion on purchase decision (Case study on Gea Geo Store). Business Accounting Research Peer Review Journal, 5(3), 1–12. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
- Park, C., & Lee, T. M. (2008). Information direction, website reputation and eWOM effect: A moderating role of product type. Journal of Business Research, 61(10), 1253–1260. https://doi.org/10.1016/j.jbusres.2007.11.017
- Purwianti, L., & Niawati. (2022). Analysis of e-WOM, brand attitude, brand image on purchase intention. SEIKO: Journal of Management & Business, 5(1), 2022–356. https://doi.org/10.37531/sejaman.v5i1.1664
- Rahbar, E., & Wahid, N. A. (2011). Investigation of green marketing tools’ effect on consumers’ purchase behaviour. Business Strategy Series, 12(2), 73–83. https://doi.org/10.1108/17515631111114877
- Ramadhan, M., Simon, Z. Z., & Zhafiraah, N. R. (2024). The effect of green marketing, brand image, advertising and price on purchasing decisions. Marketing and Business Strategy, 1(2), 93–106. https://doi.org/10.58777/mbs.v1i2.225
- Ramli, C. F. Y. (2025). The influence of brand image, green marketing, and environmental awareness against the green purchasing decisions of Adidas sports shoes. Business, Economics, Law, Communication, and Social Science, 1(1). https://doi.org/10.70550/belacoss.v1i1.27
- Romadhany, Y. I., & Hakim, L. (2024). The effect of green marketing on product purchasing decisions with e-WOM as a mediating variable. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 245–254. https://doi.org/10.37641/jimkes.v12i1.2419
- Romadhoni, B., Akhmad, A., Naldah, N., & Rossanty, N. P. E. (2023). The effect of social media marketing, electronic word of mouth (eWOM), purchase ion intention on purchasing decisions. Journal of Accounting, Finance and Management, 4(1), 74–86. https://doi.org/10.38035/jafm.v4i1.194
- Rosanti, N., Salam, K. N., & Panus. (2021). The effects of brand image and product quality on purchase decisions. Quantitative Economics and Management Studies, 2(6), 365–375. https://doi.org/10.35877/454ri.qems360
- Salguero Núñez, C. S., Sánchez Pallo, E. R., Peñaloza Molina, H. Y., & Veloz Jaramillo, M. A. (2024). Green marketing and the purchasing decision oriented towards sustainable consumption. Sapienza, 5(1), 1–10. https://doi.org/10.51798/sijis.v5i1.728
- Setiawan, B., & Riana, F. D. (2024). Influence of green marketing strategy and brand image on purchase decision with mediation of purchase intention (Case study on healthy food products Matoh cassava chips in Bojonegoro Regency). Journal of Science Education Research, 10(12), 10037–10046. https://doi.org/10.29303/jppipa.v10i12.7582
- Sheykhan, S., Boozary, P., GhorbanTanhaei, H., Behzadi, S., Rahmani, F., & Rabiee, M. (2024). Creating a fuzzy DEMATEL-ISM-MICMAC-fuzzy BWM model for the organisation’s sustainable competitive advantage, incorporating green marketing, social responsibility, brand equity and green brand image. Sustainable Futures, 8, 100280. https://doi.org/10.1016/j.sftr.2024.100280
- Shafira, N., Sarma, M., & Johan, I. R. (2022). Factors influencing consumer purchase decisions for Aqua Life Indonesia products: Analysis of ecolabel awareness, green marketing mix, and brand image. Journal of Management and Agribusiness, 19(2), 274–287. https://doi.org/10.17358/jma.19.2.274
- Solihin, D. (2021). The influence of brand image and store atmosphere on purchase decisions for Samsung brand smartphones with buying intervention as intervening variables (Study on Samsung Experience Store Karawaci Customers). International Journal of Social Science and Business, 5(2), 262–270. https://doi.org/10.23887/ijssb.v5i2.30847
- Sweeney, J. C., Soutar, G. N., & Mazzarol, T. (2014). Factors enhancing word-of-mouth influence: Positive and negative service-related messages. European Journal of Marketing, 48(1/2), 336–359. https://doi.org/10.1108/EJM-06-2012-0336
- Tarmidi, D., & Mulyani, A. T. (2023). The influence of product innovation and brand image on Samsung smartphone purchase decision at Bandung City. Enrichment: Journal of Management, 13(1), 453–458. https://doi.org/10.35335/enrichment.v13i1.1287
- Tjahjono, E. J., Ellitan, L., & Handayani, Y. I. (2021). Product quality and brand image towards customers’ satisfaction through purchase decision of Wardah cosmetic products in Surabaya. Journal of Entrepreneurship and Business, 2(1), 56–70. https://doi.org/10.24123/jeb.v2i1.4023
- Tzanidis, T., Magni, D., Scuotto, V., & Maalaoui, A. (2024). B2B green marketing strategies for European firms: Implications for people, planet and profit. Industrial Marketing Management, 117, 481–492. https://doi.org/10.1016/j.indmarman.2024.01.018
- Ulfiah, U., Zainal, V. R., & Hakim, A. (2023). The effect of green marketing on brand image and impact on purchasing decision (Case study on students of the Faculty of Administrative Sciences, Universitas Brawijaya who purchase Tupperware products). Dinasti International Journal of Digital Business Management, 4(5), 933–944. https://doi.org/10.31933/dijdbm.v4i5.2007
- Wang, H., Ma, B., & Bai, R. (2018). How does green product knowledge effectively promote green purchase intention? Sustainability, 11(4), 1–18. https://doi.org/10.3390/su11041193
- Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behaviour in a developing nation: Applying and extending the theory of planned behaviour. Ecological Economics, 134, 114–122. https://doi.org/10.1016/j.ecolecon.2016.12.019
- Zahid, F., & Ruswanti, E. (2024). Electronic word of mouth, brand image, purchase intention and customer purchase decisions for Skinceuticals users. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 229–244. https://doi.org/10.37641/jimkes.v12i1.2414
References
Aaker, D. A. (1997). Dimensions of brand personality. Journal of Marketing Research, 34(3), 347–356. https://doi.org/10.2307/3151897
Astuti, R., Deoranto, P., Wicaksono, M. L. A., & Nazzal, A. (2021). Green marketing mix: An example of its influences on purchasing decision. IOP Conference Series: Earth and Environmental Science, 733(1), 012064. https://doi.org/10.1088/1755-1315/733/1/012064
Chen, G., Sabir, A., Rasheed, M. F., Belascu, L., & Su, C. W. (2024). Green marketing horizon: Industry sustainability through marketing and innovation. Journal of Innovation & Knowledge, 9(4), 100606. https://doi.org/10.1016/j.jik.2024.100606
Chen, Y. S. (2010). The drivers of green brand equity: Green brand image, green satisfaction, and green trust. Journal of Business Ethics, 93(2), 307–319. https://doi.org/10.1007/s10551-009-0223-9
Chen, Y. S., & Chang, C. H. (2013). Greenwash and green trust: The mediation effects of green consumer confusion and green perceived risk. Journal of Business Ethics, 114(3), 489–500. https://doi.org/10.1007/s10551-012-1360-0
Cheung, C. M. K., & Thadani, D. R. (2012). The impact of electronic word-of-mouth communication: A literature analysis and integrative model. Decision Support Systems, 54(1), 461–470. https://doi.org/10.1016/j.dss.2012.06.008
Delmas, M. A., & Burbano, V. C. (2011). The drivers of greenwashing. California Management Review, 54(1), 64–87. https://doi.org/10.1525/cmr.2011.54.1.64
D’Souza, C., Taghian, M., Lamb, P., & Peretiatko, R. (2006). Green products and corporate strategy: An empirical investigation. Society and Business Review, 1(2), 144–157. https://doi.org/10.1108/17465680610669825
Ekonomi, J. I., Sosial, D., Wibowo, Y. A., & Wulandari, R. (2022). Effect of green marketing and word of mouth on Starbucks Indonesia consumer buying decisions with brand image s as an intervening variable. Journal of Economics and Social Sciences, 11(1), 47–56. https://doi.org/10.12244/jies.2021.5.1.00
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers’ purchase intentions. Journal of Research in Interactive Marketing, 10(2), 142–162. https://doi.org/10.1108/JRIM-01-2016-0001
Fatmawati, I., & Alikhwan, M. A. (2021). How does green marketing claim affect brand image, perceived value, and purchase decision? E3S Web of Conferences, 316, 01020. https://doi.org/10.1051/e3sconf/202131601020
Faiza, N., Wahyuni, A., Azizah, R., Citra, Y., & Firdaus, D. A. (2024). The influence of consumer satisfaction in mediating the relationship between product quality and e-WOM on customer loyalty. GROWTH Journal of Economics and Business, 22, 454–466.
Fetters, J. W., Curry, L. A., & Creswell, J. W. (2015). Achieving integration in mixed methods designs: Principles and practices. Health Services Research. https://doi.org/10.1111/1475-6773.12324
Filieri, R., & McLeay, F. (2014). E-WOM and accommodation: An analysis of the factors that influence travellers' adoption of information from online reviews. Journal of Travel Research, 53(1), 44–57. https://doi.org/10.1177/0047287513481274
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2018). Multivariate data analysis (8th ed.).
Hennig-Thurau, T., Gwinner, K. P., Walsh, G., & Gremler, D. D. (2004). Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? Journal of Interactive Marketing, 18(1), 38–52. https://doi.org/10.1002/dir.10073
Ismagilova, E., Slade, E., Rana, N. P., & Dwivedi, Y. K. (2020). The effect of electronic word of mouth communications on intention to buy: A meta-analysis. Information Systems Frontiers, 22(5), 1203–1226. https://doi.org/10.1007/s10796-019-09924-y
Ismail, I. J., Amani, D., & Changalima, I. A. (2023). Strategic green marketing orientation and environmental sustainability in sub-Saharan Africa: Does green absorptive capacity moderate? Evidence from Tanzania. Heliyon, 9(7), e18373. https://doi.org/10.1016/j.heliyon.2023.e18373
Joshi, Y., & Rahman, Z. (2015). Factors affecting green purchase behaviour and future research directions. International Strategic Management Review, 3(1–2), 128–143. https://doi.org/10.1016/j.ism.2015.04.001
Juliandi, A. (2018). Structural equation model based partial least square SEM-PLS using SmartPLS. SEM-PLS Training Journal, Postgraduate Programme, University of Batam, 16–17. https://doi.org/10.5281/zenodo.2538001
Keller, K. L. (2013). Strategic brand management: Building, measuring, and managing brand equity (4th ed.). Pearson Education.
Kewakuma, A. S. V., Rofiaty, R., & Ratnawati, K. (2021). The effect of green marketing strategy on customer loyalty mediated by brand image. JBTI: Journal of Business Theory and Implementation, 12(1), 1–11. https://doi.org/10.18196/jbti.v12i1.10691
Kotler, P., & Keller, K. L. (2016). Marketing management (15th ed.). Pearson Education.
Lien, C. H., Wen, M. J., Huang, L. C., & Wu, K. L. (2015). Online hotel booking: The effects of brand image, price, trust and value on purchase intentions. Asia Pacific Management Review, 20(4), 210–218. https://doi.org/10.1016/j.apmrv.2015.03.005
Luo, S., Sun, Z., & Zhang, X. (2025). Does green marketing improve corporate performance? International Review of Economics & Finance, 97, 103762. https://doi.org/10.1016/j.iref.2024.103762
Majeed, M. U., Aslam, S., Murtaza, S. A., Attila, S., & Molnár, E. (2022). Green marketing approaches and their impact on green purchase intentions: The mediating role of green brand image and consumers' environmental beliefs. Sustainability (Switzerland), 14(18), 11703.
Marwida, I. W. A., Wijaya, P. Y., & Ida Ayu Putu, W. S. (2023). Brand image mediates product quality and electronic word of mouth towards purchase decision. JAGADITHA Business Economics Journal, 10(2), 117–124. https://doi.org/10.22225/jj.10.2.2023.117-124
Mulyani, O., & Hermina, N. (2023). The influence of digital marketing and brand awareness on increasing brand image and its impact on purchasing decisions. Prisma Sains: Journal of Science and Mathematics Education Research, IKIP Mataram, 11(1), 132. https://doi.org/10.33394/j-ps.v11i1.6594
Nguyen, T. T. H., Lobo, A., & Greenland, S. (2020). Pro-environmental purchase behaviour: The role of consumers’ biospheric values. Journal of Retailing and Consumer Services, 55, 102090. https://doi.org/10.1016/j.jretconser.2020.102090
Ningsih, S., & Pradanawati, L. (2021). The influence of brand image, price and promotion on purchase decision (Case study on Gea Geo Store). Business Accounting Research Peer Review Journal, 5(3), 1–12. https://jurnal.stie-aas.ac.id/index.php/IJEBAR
Park, C., & Lee, T. M. (2008). Information direction, website reputation and eWOM effect: A moderating role of product type. Journal of Business Research, 61(10), 1253–1260. https://doi.org/10.1016/j.jbusres.2007.11.017
Purwianti, L., & Niawati. (2022). Analysis of e-WOM, brand attitude, brand image on purchase intention. SEIKO: Journal of Management & Business, 5(1), 2022–356. https://doi.org/10.37531/sejaman.v5i1.1664
Rahbar, E., & Wahid, N. A. (2011). Investigation of green marketing tools’ effect on consumers’ purchase behaviour. Business Strategy Series, 12(2), 73–83. https://doi.org/10.1108/17515631111114877
Ramadhan, M., Simon, Z. Z., & Zhafiraah, N. R. (2024). The effect of green marketing, brand image, advertising and price on purchasing decisions. Marketing and Business Strategy, 1(2), 93–106. https://doi.org/10.58777/mbs.v1i2.225
Ramli, C. F. Y. (2025). The influence of brand image, green marketing, and environmental awareness against the green purchasing decisions of Adidas sports shoes. Business, Economics, Law, Communication, and Social Science, 1(1). https://doi.org/10.70550/belacoss.v1i1.27
Romadhany, Y. I., & Hakim, L. (2024). The effect of green marketing on product purchasing decisions with e-WOM as a mediating variable. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 245–254. https://doi.org/10.37641/jimkes.v12i1.2419
Romadhoni, B., Akhmad, A., Naldah, N., & Rossanty, N. P. E. (2023). The effect of social media marketing, electronic word of mouth (eWOM), purchase ion intention on purchasing decisions. Journal of Accounting, Finance and Management, 4(1), 74–86. https://doi.org/10.38035/jafm.v4i1.194
Rosanti, N., Salam, K. N., & Panus. (2021). The effects of brand image and product quality on purchase decisions. Quantitative Economics and Management Studies, 2(6), 365–375. https://doi.org/10.35877/454ri.qems360
Salguero Núñez, C. S., Sánchez Pallo, E. R., Peñaloza Molina, H. Y., & Veloz Jaramillo, M. A. (2024). Green marketing and the purchasing decision oriented towards sustainable consumption. Sapienza, 5(1), 1–10. https://doi.org/10.51798/sijis.v5i1.728
Setiawan, B., & Riana, F. D. (2024). Influence of green marketing strategy and brand image on purchase decision with mediation of purchase intention (Case study on healthy food products Matoh cassava chips in Bojonegoro Regency). Journal of Science Education Research, 10(12), 10037–10046. https://doi.org/10.29303/jppipa.v10i12.7582
Sheykhan, S., Boozary, P., GhorbanTanhaei, H., Behzadi, S., Rahmani, F., & Rabiee, M. (2024). Creating a fuzzy DEMATEL-ISM-MICMAC-fuzzy BWM model for the organisation’s sustainable competitive advantage, incorporating green marketing, social responsibility, brand equity and green brand image. Sustainable Futures, 8, 100280. https://doi.org/10.1016/j.sftr.2024.100280
Shafira, N., Sarma, M., & Johan, I. R. (2022). Factors influencing consumer purchase decisions for Aqua Life Indonesia products: Analysis of ecolabel awareness, green marketing mix, and brand image. Journal of Management and Agribusiness, 19(2), 274–287. https://doi.org/10.17358/jma.19.2.274
Solihin, D. (2021). The influence of brand image and store atmosphere on purchase decisions for Samsung brand smartphones with buying intervention as intervening variables (Study on Samsung Experience Store Karawaci Customers). International Journal of Social Science and Business, 5(2), 262–270. https://doi.org/10.23887/ijssb.v5i2.30847
Sweeney, J. C., Soutar, G. N., & Mazzarol, T. (2014). Factors enhancing word-of-mouth influence: Positive and negative service-related messages. European Journal of Marketing, 48(1/2), 336–359. https://doi.org/10.1108/EJM-06-2012-0336
Tarmidi, D., & Mulyani, A. T. (2023). The influence of product innovation and brand image on Samsung smartphone purchase decision at Bandung City. Enrichment: Journal of Management, 13(1), 453–458. https://doi.org/10.35335/enrichment.v13i1.1287
Tjahjono, E. J., Ellitan, L., & Handayani, Y. I. (2021). Product quality and brand image towards customers’ satisfaction through purchase decision of Wardah cosmetic products in Surabaya. Journal of Entrepreneurship and Business, 2(1), 56–70. https://doi.org/10.24123/jeb.v2i1.4023
Tzanidis, T., Magni, D., Scuotto, V., & Maalaoui, A. (2024). B2B green marketing strategies for European firms: Implications for people, planet and profit. Industrial Marketing Management, 117, 481–492. https://doi.org/10.1016/j.indmarman.2024.01.018
Ulfiah, U., Zainal, V. R., & Hakim, A. (2023). The effect of green marketing on brand image and impact on purchasing decision (Case study on students of the Faculty of Administrative Sciences, Universitas Brawijaya who purchase Tupperware products). Dinasti International Journal of Digital Business Management, 4(5), 933–944. https://doi.org/10.31933/dijdbm.v4i5.2007
Wang, H., Ma, B., & Bai, R. (2018). How does green product knowledge effectively promote green purchase intention? Sustainability, 11(4), 1–18. https://doi.org/10.3390/su11041193
Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behaviour in a developing nation: Applying and extending the theory of planned behaviour. Ecological Economics, 134, 114–122. https://doi.org/10.1016/j.ecolecon.2016.12.019
Zahid, F., & Ruswanti, E. (2024). Electronic word of mouth, brand image, purchase intention and customer purchase decisions for Skinceuticals users. Jurnal Ilmiah Manajemen Kesatuan, 12(1), 229–244. https://doi.org/10.37641/jimkes.v12i1.2414