Main Article Content
Abstract
This study aims to analyze the effect of consumer behavior on purchasing decisions at Assalam Hypermarket with purchase intention as a mediating variable. The study uses a quantitative approach with an explanatory research method. The research population consists of customers and visitors to Assalam Hypermarket with a sample size of 150 respondents selected through purposive sampling. Primary data were collected through questionnaires and analyzed using the Partial Least Square Structural Equation Modeling (PLS-SEM) method with SmartPLS software. The results show that consumer behavior has a positive and significant effect on purchase interest, as well as a positive and significant effect on purchasing decisions. In addition, purchase interest also has a positive and significant effect on purchasing decisions. Another important finding is that purchase intention significantly mediates the relationship between consumer behavior and purchase decisions. This study confirms that positive consumer behavior can encourage an increase in purchase decisions, both directly and indirectly through the role of purchase intention. The results of this study are expected to provide strategic input for the management of Assalam Hypermarket in improving marketing strategies and strengthening customer loyalty
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References
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- Wahyuni, T., & Zuhriyah, A. (2020). Perilaku Konsumen Terhadap Keputusan Pembelian Pudak Di Toko Sari Kelapa. Jurnal Agriscience, 1(1). https://doi.org/https://doi.org/10.21107/agriscience.v1i1.8005
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References
Ali, H. (2019). Building Repurchase Intention and Purchase Decision: Brand Awareness and Brand Loyalty Analysis (Case Study Private Label Product in Alfamidi Tangerang). Saudi Journal of Humanities and Social Sciences, 04(09), 623–634. https://doi.org/10.36348/sjhss.2019.v04i09.009
Badir, M., & Andjarwati, A. L. (2020). The Effect of E-WOM, Ease of Use and Trust on Purchase Decisions (Study on Tokopedia Application Users). Jurnal Minds: Manajemen Ide Dan Inspirasi, 7(1), 39. https://doi.org/10.24252/minds.v7i1.13715
Dash, G., Kiefer, K., & Paul, J. (2021). Marketing-to-Millennials: Marketing 4.0, customer satisfaction and purchase intention. Journal of Business Research, 122(February 2020), 608–620. https://doi.org/10.1016/j.jbusres.2020.10.016
Fernandes, S., Panda, R., Venkatesh, V. G., Swar, B. N., & Shi, Y. (2022). Measuring the impact of online reviews on consumer purchase decisions – A scale development study. Journal of Retailing and Consumer Services, 68, 0–34. https://doi.org/10.1016/j.jretconser.2022.103066
Ghozali, I. (2019). Aplikasi Analisis Multivariete. Universitas Diponegoro.
Hartini. (2022). Manajemen Pemasaran (Era Revolusi Industri 4.0). CV Media Sains Indonesia.
Huda, N., Hulaify, A., & Komarudin, P. (2023). Pengaruh Perilaku Konsumen Dan Minat Konsumen Terhadap Keputusan Pembelian Pusat Baju Bekas Banjarmasin. Jimpa (Jurnal Ilmiah Mahasiswa Pebankan Syariah), 3(1), 1–12.
Isbahi, M. B. (2023). Factors Influencing Purchase Behavior: Consumer Interest, Price, and Product Quality (Literature Review HRM). Danadyaksa: Post Modern Economy Journal, 1(1), 18–36. https://doi.org/10.69965/danadyaksa.v1i1.6
Jacob, A. A., Lapian, S. L. H. V. J., & Mandagie, Y. (2018). Pengaruh Daya Tarik Iklan Dan Citra Produk Terhadap Keputusan Pembelian Produk Chitato Chips Pada Mahasiswa Feb Unsrat. Jurnal Emba: Jurnal Riset Ekonomi, Manajemen, Bisnis Dan Akuntansi, 6(2), 988–997.
Khan, M. S., Saengon, P., Alganad, A. M. N., Chongcharoen, D., & Farrukh, M. (2020). Consumer green behaviour: An approach towards environmental sustainability. Sustainable Development, 28(5), 1168–1180. https://doi.org/10.1002/sd.2066
Kotler, P., & Keller, K. L. (2018). Manajemen Pemasaran. PT Indeks.
Palalic, R., Ramadani, V., Mariam Gilani, S., Gërguri-Rashiti, S., & Dana, L. (2020). Social media and consumer buying behavior decision: what entrepreneurs should know? Management Decision, 59(6), 1249–1270. https://doi.org/10.1108/MD-10-2019-1461
Pratama, S. Y., Hariyani, D. S., & Kadi, D. C. A. (2021). Pengaruh Faktor-Faktor Perilaku Konsumen Terhadap Minat Beli Produk Umkm Di E-Commerce (Study Kasus Pengguna E-Commerce Yang Berminat Membeli Produk Umkm Di Kota Madiun). Seminar Inovasi Manajemen Bisnis Dan Akuntansi 3, 1(69), 5–24.
Pratiwi, A., Junaedi, D., & Prasetyo, A. (2019). Pengaruh Harga terhadap Keputusan Pembelian Konsumen : Studi Kasus 212 Mart Cikaret. Jurnal Kajian Ekonomi Dan Bisnis Islam, 2(2), 150–159. https://doi.org/10.47467/elmal.v2i2.345
Rayi, G., & Aras, M. (2021). How Product Innovation and Motivation Drive Purchase Decision as Consumer Buying Behavior. Journal of Distribution Science, 19(1), 49–60. https://doi.org/10.15722/jds.19.1.202101.49
Ridwan, M. (2022). Purchasing Decision Analysis in Modern Retail. Akademik: Jurnal Mahasiswa Ekonomi & Bisnis, 2(1), 1–9. https://doi.org/10.37481/jmeb.v2i1.243
Siradj Ramadhan, B. M., & Ratnasari, I. (2021). Faktor-Faktor yang Mempengaruhi Minat Beli Pada Restoran McDonald’s di Kabupaten Karawang. Cakrawala Management Business Journal, 4(1), 726–736.
Siregar, A. M., & Aslami, N. (2022). Analisis Faktor-Faktor Perilaku Konsumen Terhadap Keputusan Pembelian . Mimbar Kampus: Jurnal Pendidikan Dan Agama Islam, 21(2). https://doi.org/https://doi.org/10.47467/mk.v21i2.884
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. CV Alfabeta.
Sumarwan, U. (2022). Perilaku Konsumen. Universitas Terbuka.
Tjahjono, E. J., Ellitan, L., & Handayani, Y. I. (2021). Product Quality and Brand Image Towards Customers’ Satisfaction Through Purchase Decision of Wardah Cosmetic Products in Surabaya. Journal of Entrepreneurship & Business, 2(1), 56–70. https://doi.org/10.24123/jeb.v2i1.4023
Tjiptono, F. (2018). Pemasaran Jasa-Prinsip, Penerapan, dan Penelitian. Andi Offset.
Wahyu saputra, A., Wiyadi, & Nasir, M. (2025). The Effect of Market Orientation and Competitive Advantage on Retail Industry Marketing Performance with Trust as a Mediation Variable. Journal of Entrepreneurship & Business, 6(2), 169–182. https://doi.org/10.24123/jeb.v6i2.7201
Wahyuni, T., & Zuhriyah, A. (2020). Perilaku Konsumen Terhadap Keputusan Pembelian Pudak Di Toko Sari Kelapa. Jurnal Agriscience, 1(1). https://doi.org/https://doi.org/10.21107/agriscience.v1i1.8005
Zhao, H., Yao, X., Liu, Z., & Yang, Q. (2021). Impact of Pricing and Product Information on Consumer Buying Behavior With Customer Satisfaction in a Mediating Role. Frontiers in Psychology, 12(December), 1–11. https://doi.org/10.3389/fpsyg.2021.720151
Zulfikar, T., & Fiana, A. (2023). Smart Digital Marketing Dan Perilaku Konsumen Menciptakan Keputusan Pembelian Melalui Niat Beli. Techno-Socio Ekonomika, 16(2), 186. https://doi.org/10.32897/techno.2023.16.2.2852