Main Article Content
Abstract
This study aims to examine the influence of compensation, work environment, and motivation on employee job satisfaction at Medan Art Work. This creative industry enterprise relies heavily on employee performance and innovation. The research employed a quantitative approach using a causal associative design. The population consisted of 118 employees, all of whom were selected as the research sample using a saturated sampling technique. Data were collected through a structured questionnaire utilizing a five-point Likert scale and analyzed using the SPSS statistical software to perform multiple linear regression. The findings revealed that compensation, work environment, and motivation each have a positive and significant effect on job satisfaction, both simultaneously and partially. The results highlight that financial rewards, a supportive physical and social work setting, and psychological drive are crucial components in enhancing job satisfaction in the creative sector. These findings support motivational theories, such as Herzberg’s Two-Factor Theory, the Job Characteristics Model, and Self-Determination Theory. The study contributes to the theoretical understanding of job satisfaction in creative work environments and provides practical insights for human resource policies. Organizations in similar industries are encouraged to adopt integrated strategies that enhance employee satisfaction by aligning compensation, workplace conditions, and motivational programs.
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References
- Abugu, E. (2025). Exploring the Impact of Compensation and Benefits on Employee Retention: A Comprehensive Analysis. Journal of Information Systems Engineering and Management, 10, 267–283. https://doi.org/10.52783/jisem.v10i34s.5796
- Ali, A., Abbas, S. F., Khattak, M. S., Arfeen, M. I., Ishaque Chaudhary, M. A., & Yousaf, L. (2022). Mediating role of employees’ intrinsic motivation and psychological safety in the relationship between abusive supervision and innovative behavior: An empirical test in the IT sector of Pakistan. Cogent Business & Management, 9(1), 2039087. https://doi.org/10.1080/23311975.2022.2039087
- Aman-ullah, A., Aziz, A., & Ibrahim, H. (2023). The role of compensation in shaping employee ’ s behaviour : a mediation study through job satisfaction during the Covid-19 pandemic. 30(2), 221–236. https://doi.org/10.1108/REGE-04-2021-0068
- Bernuzzi, C., Sommovigo, V., Maffoni, M., Setti, I., & Argentero, P. (2023). A Mixed-method Study on the Bright Side of Organizational Change: Role Clarity and Supervisor Support as Resources for Employees’ Resilience. Journal of Change Management, 23(2), 143–176. https://doi.org/10.1080/14697017.2023.2172057
- Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of Research in Personality, 19(2), 109–134.
- Dhani, N., & Surya, I. B. K. (2023). Pengaruh motivasi, kompensasi dan lingkungan kerja terhadap kepuasan kerja karyawan (Studi pada PT Bali Busana Kreasi di Kabupaten Badung). E-Jurnal Manajemen Universitas Udayana, 12(6), 602. https://doi.org/10.24843/ejmunud.2023.v12.i06.p04
- Dhermawan, A., Sudibya, I. G. A., & Utama, I. W. M. (2012). Pengaruh motivasi, lingkungan kerja, kompetensi, dan kompensasi terhadap kepuasan kerja dan kinerja pegawai di lingkungan kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan, 6(2), 173–184. https://ojs.unud.ac.id/index.php/jmbk/article/download/2203/1400
- Gazi, M. A., Yusof, M. F., Islam, M. A., Amin, M., & Rahman, A. (2024). Analyzing the Impact of Employee Job Satisfaction on Their Job Behavior in the Industrial Setting: An Analysis from the Perspective of Job Performance. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100427. https://doi.org/10.1016/j.joitmc.2024.100427
- Hackman, J. R., & Oldham, G. (1980). R.(1980), Work Redesign. Reading. Addison-Westley, Massachusetts.
- HakemZadeh, F., Sayin, F. K., Neiterman, E., Zeytinoglu, I. U., Geraci, J., Plenderleith, J., & Lobb, D. (2021). Does an alignment of employment policies and individual preferences affect intention to stay in the profession? Evidence from Canadian Midwives. Health Policy, 125(4), 450–458. https://doi.org/https://doi.org/10.1016/j.healthpol.2021.01.005
- Herzberg, F. (1968). One more time: How do you motivate employees (Vol. 65). Harvard Business Review Boston, MA.
- Idris, I., Adi, K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735. https://doi.org/10.9770/jesi.2020.8.2(44)
- Islam, M. (2025). Impact of financial and non-financial incentives on workforce sustainability. http://dspace.uiu.ac.bd/handle/52243/3195
- Joutard, X., Petrella, F., & Richez‐Battesti, N. (2025). Work organization in social enterprises: A source of job satisfaction? Kyklos, 78(1), 111–148. https://doi.org/10.1111/kykl.12411
- Kanti, R., & Purnomo, A. (2024). An Analysis of Employee Satisfaction with Workplace Environmental Conditions at the General Bureau of the Regional Secretariat of Lampung Province. Proceeding ICBMS, 3(1), 82–94. https://proceedingconference.ubl.ac.id/index.php/icbms/article/view/190
- Lawren, C., & Ekawati, S. (2023). Pengaruh motivasi kerja, kompensasi dan lingkungan kerja terhadap kepuasan kerja karyawan PT TSA di Bogor. Jurnal Manajerial Dan Kewirausahaan, 5(1), 149–158. https://doi.org/10.24912/jmk.v5i1.22561
- Lechevalier, S., & Mofakhami, M. (2025). Assessing job satisfaction in the era of digital transformation: a comparative study of the first wave of tasks digitalization in Japan and France. In Eurasian Business Review (Vol. 15, Issue 1). Springer International Publishing. https://doi.org/10.1007/s40821-024-00282-7
- Li, C., Duan, X., Chu, X., & Qiu, Y. (2023). Total reward satisfaction profiles and work performance: A person-centered approach. Heliyon, 9(3). https://doi.org/10.1016/j.heliyon.2023.e14154
- Ling, F. Y. Y., Ning, Y., Chang, Y. H., & Zhang, Z. (2018). Human resource management practices to improve project managers’ job satisfaction. Engineering, Construction and Architectural Management, 25(5), 654–669. https://doi.org/10.1108/ECAM-02-2017-0030
- Nor, A. I. (2025). The effect of training on public service delivery effectiveness in public sector organizations: the mediating role of civil servants’ performance. Cogent Social Sciences, 11(1), 2466788. https://doi.org/10.1080/23311886.2025.2466788
- Pranata, S. P. (2021). Pengaruh Kepemimpinan, Lingkungan Kerja dan Kompensasi terhadap Motivasi Kerja Pada PT. Mahkota Group Tbk Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 4(2), 275–283. https://doi.org/10.30596/maneggio.v4i2.8120
- Rangkuti, D. A., & Ernanda, Y. (2020). Pengaruh Motivasi Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan studi Kasus di PT Bank Rakyat Indonesia Kanca Medan Putri Hijau. Jurnal Bisnis Dan Manajemen, 7(2). https://doi.org/10.26905/jbm.v7i2.4739
- Reyne-Pugh, F., Pulgar, J., Godoy-Faúndez, A., Alvarado-Rybak, M., & Galbán-Malagón, C. (2020). Assessing the impact of the physical environment on comfort and job satisfaction in offices. ArXiv Preprint ArXiv:2001.04562. https://doi.org/10.48550/arXiv.2001.04562
- Riant, A., & Krisnandi, H. (2023). The Influence of Compensation, Person Job Fit, Non-Physical Work Environment on Job Satisfaction through Work Motivation. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 8(2), 1208–1224. https://doi.org/10.31851/jmksp.v8i2.12895
- Rizal, A., & Samiyah. (2025). Pengembangan Sumber Daya Manusia Dan Kepuasan Kerja. Jurnal Akuntansi, Manajemen Dan Ilmu Pendidikan, 1(4 SE-Articles), 55–65. https://journal.yapakama.com/index.php/JAMED/article/view/304
- Robbins, S. P., & Judge, A. T. A. (2019). Organizational Behavior. 18th Editi. New York City, NY. USA: Pearson.
- Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860. https://doi.org/https://doi.org/10.1016/j.cedpsych.2020.101860
- Schmid, Y., & Dowling, M. (2022). New work: New motivation? A comprehensive literature review on the impact of workplace technologies. Management Review Quarterly, 72(1), 59–86. https://doi.org/10.1007/s11301-020-00204-7
- Shkoler, O., & Kimura, T. (2020). How does work motivation impact employees’ investment at work and their job engagement? A moderated-moderation perspective through an international lens. Frontiers in Psychology, 11, 487698. https://doi.org/10.3389/fpsyg.2020.00038
- Stirpe, L., Profili, S., & Sammarra, A. (2022). Satisfaction with HR practices and employee performance: A moderated mediation model of engagement and health. European Management Journal, 40(2), 295–305. https://doi.org/https://doi.org/10.1016/j.emj.2021.06.003
- Stockkamp, M., Kuonath, A., Kühnel, J., Kennecke, S., & Frey, D. (2023). Intrinsic motivation as a double‐edged sword: Investigating effects on well‐being and the role of flex place practices as moderator to buffer adverse effects. Applied Psychology: Health and Well‐Being, 15(2), 611–628. https://doi.org/10.1111/aphw.12399
- Suifan, T. S. (2019). The effects of work environmental factors on job satisfaction: The mediating role of work motivation. Verslas: Teorija Ir Praktika/Business: Theory and Practice, 20, 456–466. https://hdl.handle.net/10419/247994
- Wibowo, I. R., Ali, S., Supriadi, Y. N., & Husniati, R. (2023). Pengaruh Kompensasi Dan Lingkungan Kerja, Terhadap Kepuasan Kerja Melalui Motivasi Kerja Sebagai Variable Mediasi. Jurnal Ekonomi STIEP, 8(2), 53–60. https://doi.org/10.54526/jes.v8i2.163
- Wularsih, E. A., & Octafian, R. (2024). The Impact of Work Environment and Job Satisfaction on Employee Loyalty. International Journal of Economics, Business Management and Accounting (IJEBMA), 6(2), 99–108. https://doi.org/10.59890/ijebma.v6i2.2218
- Zhang, Z., van Lieshout, L. L. F., Colizoli, O., Li, H., Yang, T., Liu, C., Qin, S., & Bekkering, H. (2025). A cross-cultural comparison of intrinsic and extrinsic motivational drives for learning. Cognitive, Affective, & Behavioral Neuroscience, 25(1), 25–44. https://doi.org/10.3758/s13415-024-01228-2
References
Abugu, E. (2025). Exploring the Impact of Compensation and Benefits on Employee Retention: A Comprehensive Analysis. Journal of Information Systems Engineering and Management, 10, 267–283. https://doi.org/10.52783/jisem.v10i34s.5796
Ali, A., Abbas, S. F., Khattak, M. S., Arfeen, M. I., Ishaque Chaudhary, M. A., & Yousaf, L. (2022). Mediating role of employees’ intrinsic motivation and psychological safety in the relationship between abusive supervision and innovative behavior: An empirical test in the IT sector of Pakistan. Cogent Business & Management, 9(1), 2039087. https://doi.org/10.1080/23311975.2022.2039087
Aman-ullah, A., Aziz, A., & Ibrahim, H. (2023). The role of compensation in shaping employee ’ s behaviour : a mediation study through job satisfaction during the Covid-19 pandemic. 30(2), 221–236. https://doi.org/10.1108/REGE-04-2021-0068
Bernuzzi, C., Sommovigo, V., Maffoni, M., Setti, I., & Argentero, P. (2023). A Mixed-method Study on the Bright Side of Organizational Change: Role Clarity and Supervisor Support as Resources for Employees’ Resilience. Journal of Change Management, 23(2), 143–176. https://doi.org/10.1080/14697017.2023.2172057
Deci, E. L., & Ryan, R. M. (1985). The general causality orientations scale: Self-determination in personality. Journal of Research in Personality, 19(2), 109–134.
Dhani, N., & Surya, I. B. K. (2023). Pengaruh motivasi, kompensasi dan lingkungan kerja terhadap kepuasan kerja karyawan (Studi pada PT Bali Busana Kreasi di Kabupaten Badung). E-Jurnal Manajemen Universitas Udayana, 12(6), 602. https://doi.org/10.24843/ejmunud.2023.v12.i06.p04
Dhermawan, A., Sudibya, I. G. A., & Utama, I. W. M. (2012). Pengaruh motivasi, lingkungan kerja, kompetensi, dan kompensasi terhadap kepuasan kerja dan kinerja pegawai di lingkungan kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis, Dan Kewirausahaan, 6(2), 173–184. https://ojs.unud.ac.id/index.php/jmbk/article/download/2203/1400
Gazi, M. A., Yusof, M. F., Islam, M. A., Amin, M., & Rahman, A. (2024). Analyzing the Impact of Employee Job Satisfaction on Their Job Behavior in the Industrial Setting: An Analysis from the Perspective of Job Performance. Journal of Open Innovation: Technology, Market, and Complexity, 10, 100427. https://doi.org/10.1016/j.joitmc.2024.100427
Hackman, J. R., & Oldham, G. (1980). R.(1980), Work Redesign. Reading. Addison-Westley, Massachusetts.
HakemZadeh, F., Sayin, F. K., Neiterman, E., Zeytinoglu, I. U., Geraci, J., Plenderleith, J., & Lobb, D. (2021). Does an alignment of employment policies and individual preferences affect intention to stay in the profession? Evidence from Canadian Midwives. Health Policy, 125(4), 450–458. https://doi.org/https://doi.org/10.1016/j.healthpol.2021.01.005
Herzberg, F. (1968). One more time: How do you motivate employees (Vol. 65). Harvard Business Review Boston, MA.
Idris, I., Adi, K. R., Soetjipto, B. E., & Supriyanto, A. S. (2020). The mediating role of job satisfaction on compensation, work environment, and employee performance: Evidence from Indonesia. Entrepreneurship and Sustainability Issues, 8(2), 735. https://doi.org/10.9770/jesi.2020.8.2(44)
Islam, M. (2025). Impact of financial and non-financial incentives on workforce sustainability. http://dspace.uiu.ac.bd/handle/52243/3195
Joutard, X., Petrella, F., & Richez‐Battesti, N. (2025). Work organization in social enterprises: A source of job satisfaction? Kyklos, 78(1), 111–148. https://doi.org/10.1111/kykl.12411
Kanti, R., & Purnomo, A. (2024). An Analysis of Employee Satisfaction with Workplace Environmental Conditions at the General Bureau of the Regional Secretariat of Lampung Province. Proceeding ICBMS, 3(1), 82–94. https://proceedingconference.ubl.ac.id/index.php/icbms/article/view/190
Lawren, C., & Ekawati, S. (2023). Pengaruh motivasi kerja, kompensasi dan lingkungan kerja terhadap kepuasan kerja karyawan PT TSA di Bogor. Jurnal Manajerial Dan Kewirausahaan, 5(1), 149–158. https://doi.org/10.24912/jmk.v5i1.22561
Lechevalier, S., & Mofakhami, M. (2025). Assessing job satisfaction in the era of digital transformation: a comparative study of the first wave of tasks digitalization in Japan and France. In Eurasian Business Review (Vol. 15, Issue 1). Springer International Publishing. https://doi.org/10.1007/s40821-024-00282-7
Li, C., Duan, X., Chu, X., & Qiu, Y. (2023). Total reward satisfaction profiles and work performance: A person-centered approach. Heliyon, 9(3). https://doi.org/10.1016/j.heliyon.2023.e14154
Ling, F. Y. Y., Ning, Y., Chang, Y. H., & Zhang, Z. (2018). Human resource management practices to improve project managers’ job satisfaction. Engineering, Construction and Architectural Management, 25(5), 654–669. https://doi.org/10.1108/ECAM-02-2017-0030
Nor, A. I. (2025). The effect of training on public service delivery effectiveness in public sector organizations: the mediating role of civil servants’ performance. Cogent Social Sciences, 11(1), 2466788. https://doi.org/10.1080/23311886.2025.2466788
Pranata, S. P. (2021). Pengaruh Kepemimpinan, Lingkungan Kerja dan Kompensasi terhadap Motivasi Kerja Pada PT. Mahkota Group Tbk Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 4(2), 275–283. https://doi.org/10.30596/maneggio.v4i2.8120
Rangkuti, D. A., & Ernanda, Y. (2020). Pengaruh Motivasi Kerja dan Kompensasi Terhadap Kepuasan Kerja Karyawan studi Kasus di PT Bank Rakyat Indonesia Kanca Medan Putri Hijau. Jurnal Bisnis Dan Manajemen, 7(2). https://doi.org/10.26905/jbm.v7i2.4739
Reyne-Pugh, F., Pulgar, J., Godoy-Faúndez, A., Alvarado-Rybak, M., & Galbán-Malagón, C. (2020). Assessing the impact of the physical environment on comfort and job satisfaction in offices. ArXiv Preprint ArXiv:2001.04562. https://doi.org/10.48550/arXiv.2001.04562
Riant, A., & Krisnandi, H. (2023). The Influence of Compensation, Person Job Fit, Non-Physical Work Environment on Job Satisfaction through Work Motivation. JMKSP (Jurnal Manajemen, Kepemimpinan, Dan Supervisi Pendidikan), 8(2), 1208–1224. https://doi.org/10.31851/jmksp.v8i2.12895
Rizal, A., & Samiyah. (2025). Pengembangan Sumber Daya Manusia Dan Kepuasan Kerja. Jurnal Akuntansi, Manajemen Dan Ilmu Pendidikan, 1(4 SE-Articles), 55–65. https://journal.yapakama.com/index.php/JAMED/article/view/304
Robbins, S. P., & Judge, A. T. A. (2019). Organizational Behavior. 18th Editi. New York City, NY. USA: Pearson.
Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61, 101860. https://doi.org/https://doi.org/10.1016/j.cedpsych.2020.101860
Schmid, Y., & Dowling, M. (2022). New work: New motivation? A comprehensive literature review on the impact of workplace technologies. Management Review Quarterly, 72(1), 59–86. https://doi.org/10.1007/s11301-020-00204-7
Shkoler, O., & Kimura, T. (2020). How does work motivation impact employees’ investment at work and their job engagement? A moderated-moderation perspective through an international lens. Frontiers in Psychology, 11, 487698. https://doi.org/10.3389/fpsyg.2020.00038
Stirpe, L., Profili, S., & Sammarra, A. (2022). Satisfaction with HR practices and employee performance: A moderated mediation model of engagement and health. European Management Journal, 40(2), 295–305. https://doi.org/https://doi.org/10.1016/j.emj.2021.06.003
Stockkamp, M., Kuonath, A., Kühnel, J., Kennecke, S., & Frey, D. (2023). Intrinsic motivation as a double‐edged sword: Investigating effects on well‐being and the role of flex place practices as moderator to buffer adverse effects. Applied Psychology: Health and Well‐Being, 15(2), 611–628. https://doi.org/10.1111/aphw.12399
Suifan, T. S. (2019). The effects of work environmental factors on job satisfaction: The mediating role of work motivation. Verslas: Teorija Ir Praktika/Business: Theory and Practice, 20, 456–466. https://hdl.handle.net/10419/247994
Wibowo, I. R., Ali, S., Supriadi, Y. N., & Husniati, R. (2023). Pengaruh Kompensasi Dan Lingkungan Kerja, Terhadap Kepuasan Kerja Melalui Motivasi Kerja Sebagai Variable Mediasi. Jurnal Ekonomi STIEP, 8(2), 53–60. https://doi.org/10.54526/jes.v8i2.163
Wularsih, E. A., & Octafian, R. (2024). The Impact of Work Environment and Job Satisfaction on Employee Loyalty. International Journal of Economics, Business Management and Accounting (IJEBMA), 6(2), 99–108. https://doi.org/10.59890/ijebma.v6i2.2218
Zhang, Z., van Lieshout, L. L. F., Colizoli, O., Li, H., Yang, T., Liu, C., Qin, S., & Bekkering, H. (2025). A cross-cultural comparison of intrinsic and extrinsic motivational drives for learning. Cognitive, Affective, & Behavioral Neuroscience, 25(1), 25–44. https://doi.org/10.3758/s13415-024-01228-2