Wahyuni SU, Mahfudnurnajamuddin M, Suriyanti S. Nurses’ Competence and Operational Performance: Mediating Effects of Process Effectiveness and Service Reliability. ecotal [Internet]. 2026 Feb. 3 [cited 2026 Mar. 25];7(1):01-1. Available from: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/3600