Akbar , Mohammad Aldrin. “Pengaruh Kualitas Layanan Dan Kepuasan Terhadap Loyalitas Nasabah”. Economics and Digital Business Review 4, no. 2 (July 18, 2023): 219–230. Accessed June 10, 2026. https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/661.