Rantung , Samuel, and Lilly Linne Kainde. “The Effects Of Employee Behavior On Customer Loyalty Through Customer Satisfaction: Sentiment Analysis Of Google Maps Restaurant Review In Manado City”. Economics and Digital Business Review 7, no. 1 (July 23, 2026): 683–696. Accessed August 12, 2026. https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/4056.