Alam, Wira Yudha, Aris Junaidi, and Zulfa Risma Irnanda. “Peran Artificial Intelligence Dalam Optimalisasi Customer Relationship Management (CRM) Dan Pemasaran Digital”. Economics and Digital Business Review 5, no. 2 (January 3, 2025): 692–703. Accessed March 27, 2026. https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/2148.