Violin, Vivid, Indira Basalamah, Awaluddin Awaluddin, Sardi Sardi, and Sumarni Sumarni. “Pengaruh Kualitas Pelayanan Dan Kinerja Karyawan Terhadap Kepuasan Pelanggan Kantor Cabang Lion Air Di Jakarta”. Economics and Digital Business Review 3, no. 1 (January 24, 2022): 72–84. Accessed March 25, 2026. https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/165.