SUTABRI , Tata; WARDHANI , Nadya Kusuma. Analisis Tingkat Kematangan Manajemen Layanan Teknologi Informasi Dengan Pemanfaatan Framework ITIL V3 Pada Domain Service Operation. Economics and Digital Business Review, [S. l.], v. 4, n. 2, p. 321–328, 2023. DOI: 10.37531/ecotal.v4i2.902. Disponível em: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/902. Acesso em: 10 jun. 2026.