BRATAN , Abdul Azis S.; YULINDA L. ISMAIL , Hapsawati Taan,. Meningkatkan Retensi Pelanggan Paket Data Internet Telkomsel di Kota Gorontalo melalui Strategi Customer Relationship Management (CRM). Economics and Digital Business Review, [S. l.], v. 5, n. 1, p. 47–56, 2023. DOI: 10.37531/ecotal.v5i1.848. Disponível em: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/848. Acesso em: 27 mar. 2026.