FELIX, Antonius; CINDY CLAUDIA NATALIE, Lia, Singgi, Katherine , Sarah Felina ,. Memahami Kepuasan Pelanggan : Mengeksplorasi Customer Experience dengan Pendekatan Observasi Online. Economics and Digital Business Review, [S. l.], v. 5, n. 1, p. 87–99, 2023. DOI: 10.37531/ecotal.v5i1.843. Disponível em: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/843. Acesso em: 27 mar. 2026.