WAHYUNI, Sri Ummi; MAHFUDNURNAJAMUDDIN, Mahfudnurnajamuddin; SURIYANTI, Suriyanti. Nurses’ Competence and Operational Performance: Mediating Effects of Process Effectiveness and Service Reliability. Economics and Digital Business Review, [S. l.], v. 7, n. 1, p. 01–11, 2026. DOI: 10.37531/ecotal.v7i1.3600. Disponível em: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/3600. Acesso em: 25 mar. 2026.