PUTRI, Nadra Meisha; SANTOSO, Ari Fajar; PRADITYA, Dhata. Implementasi IT Service Management pada Proses Change Management dan Service Validation and Testing Menggunakan Framework ITIL V3 di Diskominfo Kota Bandung. Economics and Digital Business Review, [S. l.], v. 5, n. 2, p. 752–770, 2025. DOI: 10.37531/ecotal.v5i2.1693. Disponível em: https://ojs.stieamkop.ac.id/index.php/ecotal/article/view/1693. Acesso em: 27 mar. 2026.