Main Article Content
Abstract
Penelitian ini bertujuan untuk menguji pengaruh product innovation dan brand exclusivity terhadap purchase intentiondengan perceived value sebagai variabel mediasi pada konsumen iPhone 17 di tengah fenomena stagnasi inovasi. Penelitian ini menggunakan pendekatan kuantitatif dengan data yang dikumpulkan dari 180 pengguna iPhone dan dianalisis menggunakan SEM-PLS. Hasil penelitian menunjukkan bahwa product innovation dan brand exclusivity berpengaruh positif dan signifikan terhadap perceived value. Selanjutnya, perceived value, product innovation, dan brand exclusivity secara langsung berpengaruh positif dan signifikan terhadap purchase intention. Temuan ini juga mengonfirmasi bahwa perceived value berperan signifikan dalam memediasi hubungan antara product innovation maupun brand exclusivity terhadap purchase intention. Hasil analisis model struktural menunjukkan nilai R-square sebesar 0.887 pada purchase intention yang mengindikasikan daya menjelaskan model yang sangat kuat. Studi ini menegaskan bahwa meskipun inovasi teknis bersifat inkremental, persepsi nilai yang holistik yang dibentuk oleh keunggulan fungsional dan prestise merek tetap menjadi mekanisme kunci dalam mempertahankan minat beli konsumen premium. Atas hal tersebut, strategi pemasaran perlu berfokus pada penguatan ekosistem dan citra eksklusivitas merek untuk meningkatkan perceived value sebagai strategi utama dalam mendorong keputusan pembelian.
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References
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References
Alsmadi, S., Qassem Hailat, K., Bazi, S., & Al-Haddad, H. B. (2024). The Influence Of Consumer Awareness In The Digital Era On The Selection Of Smartphones: A Study Among Jordanian University Students. Heliyon, 10(4), 1-10. https://doi.org/10.1016/j.heliyon.2024.e25635
An, D., Ji, S., & Jan, I. U. (2021). Investigating The Determinants And Barriers Of Purchase Intention Of Innovative New Products. Sustainability (Switzerland), 13(2), 1–14. https://doi.org/10.3390/su13020740
Arifoğlu, K., & Tang, C. S. (2023). Luxury Brand Licensing: Competition And Reference Group Effects. Production And Operations Management, 32(10), 3227–3245. https://doi.org/10.1111/poms.14032
Aycock, M., Cho, E., & Kim, K. (2023). "I Like To Buy Pre-Owned Luxury Fashion Products": Understanding Online Second-Hand Luxury Fashion Shopping Motivations And Perceived Value Of Young Adult Consumers. Journal Of Global Fashion Marketing, 14(3), 327–349. https://doi.org/10.1080/20932685.2023.2195677
Business Of Apps. (2025). Apple Statistics. Diakses dari https://www.businessofapps.com/data/apple-statistics/
Cammarano, A., Varriale, V., Michelino, F., & Caputo, M. (2023). Employing Online Big Data And Patent Statistics To Examine The Relationship Between End Product's Perceived Quality And Components' Technological Features. Technology In Society, 73(1), 1-12. https://doi.org/10.1016/j.techsoc.2023.102231
Chaney, P. K., Devinney, T. M., & Winer, R. S. (1991). The Impact Of New Product Introductions On The Market Value Of Firms. The Journal Of Business, 64(4). 1-12.
Chen, B., Li, L., Wang, Q., & Li, S. (2025). Promote Or Inhibit? Research On The Transition Of Consumer Potential Purchase Intention. Annals Of Operations Research, 348(1), 55–74. https://doi.org/10.1007/s10479-022-04777-2
Cheng, Z. M., Bonetti, F., De Regt, A., Ribeiro, J. Lo, & Plangger, K. (2024). Principles Of Responsible Digital Implementation: Developing Operational Business Resilience To Reduce Resistance To Digital Innovations. Organizational Dynamics, 53(2), 1-15. https://doi.org/10.1016/j.orgdyn.2024.101043
Cowen, T. (2011). The Great Stagnation: How America Solved All The Easy Problems And Is Now Running Out Of Ideas. Dutton.
DemandSage. (2025). iPhone User Statistics. Diakses dari https://www.demandsage.com/iphone-user-statistics/
Fan, C., Yao, J., Zhang, Y., & Dai, H. (2025). What Are The Factors Influencing Customers' Repurchase Intention?—Taking Smartphone Brands As An Example. Sustainability, 17(17), 1-11. https://doi.org/10.3390/su17177607
Ha, T. M. (2021). The Impact Of Product Characteristics Of Limited-Edition Shoes On Perceived Value, Brand Trust And Purchase Intention. Cogent Business And Management, 8(1), 1-11. https://doi.org/10.1080/23311975.2021.1953680
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer On Partial Least Squares Structural Equation Modeling (PLS-SEM) (3rd ed.). Sage Publications.
Hu, X., Yusof, R. N. R., & Mansor, Z. D. (2025). Consumers' Purchase Intentions Towards New Energy Vehicles Based On The Theory Of Planned Behaviour On Perceived Value: An Empirical Survey Of China. World Electric Vehicle Journal, 16(3), 1-11. https://doi.org/10.3390/wevj16030120
IDC. (2024). Worldwide Quarterly Mobile Phone Tracker. International Data Corporation.
Inghels, D., & Bahlmann, M. D. (2021). Hibernation Of Mobile Phones In The Netherlands: The Role Of Brands, Perceived Value, And Incentive Structures. Resources, Conservation And Recycling, 1(1), 164-170. https://doi.org/10.1016/j.resconrec.2020.105178
Investopedia. (2024). Apple Inc. Stock Analysis. Diakses dari https://www.investopedia.com/
Kang, D., & Choi, M. (2025). Factors Associated With Willingness To Engage In Responsible Smartphone Disposal Behaviors: Towards User-Centric Policies For Sustainable Smartphone Management. Cleaner And Responsible Consumption, 18(1), 1-16. https://doi.org/10.1016/j.clrc.2025.100301
Kayakuş, M., Yiğit Açikgöz, F., Dinca, M. N., & Kabas, O. (2024). Sustainable Brand Reputation: Evaluation Of iPhone Customer Reviews With Machine Learning And Sentiment Analysis. Sustainability (Switzerland), 16(14), 1-10. https://doi.org/10.3390/su16146121
Lee, H. H., Chen, C. H., Kao, L. Y., Wu, W. T., & Liu, C. H. (2025). New Perspectives On The Causes Of Stagnation And Decline In The Sharing Economy: Application Of The Hybrid Multi-Attribute Decision-Making Method. Mathematics, 13(7), 1-12. https://doi.org/10.3390/math13071051
Li, Q., Abdul Ghani Azmi, I. Binti, & Norman, A. A. Binti. (2025). Enhancing Sustainable Innovation Through Workplace Well-Being And Digital Capability: A Systematic Literature Review Toward Responsible And Cleaner Consumption. Cleaner And Responsible Consumption, 18(1), 1-10. https://doi.org/10.1016/j.clrc.2025.100305
Li, Z., Shu, S., Shao, J., Booth, E., & Morrison, A. M. (2021). Innovative Or Not? The Effects Of Consumer Perceived Value On Purchase Intentions For The Palace Museum's Cultural And Creative Products. Sustainability (Switzerland), 13(4), 1–19. https://doi.org/10.3390/su13042412
Liu, S., Hu, Y., Pfaff, H., Feng, X., Xie, J., Zhang, Z., & Li, D. (2024). Evaluating Perceived Value And Expected Value Gaps Based On Patient Experience During Outpatient Encounters: An Empirical Study In China. Heliyon, 10(18), 1-12. https://doi.org/10.1016/j.heliyon.2024.e37766
Lou, X., Chi, T., Janke, J., & Desch, G. (2022). How Do Perceived Value And Risk Affect Purchase Intention Toward Second-Hand Luxury Goods? An Empirical Study Of U.S. Consumers. Sustainability (Switzerland), 14(18), 1-10. https://doi.org/10.3390/su141811730
Luo, B., Li, L., & Sun, Y. (2022). Understanding The Influence Of Consumers' Perceived Value On Energy-Saving Products Purchase Intention. Frontiers In Psychology, 12(1), 1-11. https://doi.org/10.3389/fpsyg.2021.640376
Luna, J. P. S., Salazar, J. A., Cancino, C. A., & Schmitt, V. (2024). The Effects Of Innovations On Peruvian Companies’ Sales: The Mediating Role Of KIBS. Technovation, 129(1), 1-12. https://doi.org/10.1016/j.technovation.2023.102877
Moorlock, E., Dekel-Dachs, O., Stokes, P., & Larsen, G. (2023). Constructing Consumer-Masstige Brand Relationships In A Volatile Social Reality. Journal Of Business Research, 155(1), 1-11. https://doi.org/10.1016/j.jbusres.2022.113381
Nasiri, M. S., & Shokouhyar, S. (2021). Actual Consumers' Response To Purchase Refurbished Smartphones: Exploring Perceived Value From Product Reviews In Online Retailing. Journal Of Retailing And Consumer Services, 62(1), 1-15. https://doi.org/10.1016/j.jretconser.2021.102652
Osabutey, E. L. C., & Jackson, T. (2024). Mobile Money And Financial Inclusion In Africa: Emerging Themes, Challenges And Policy Implications. Technological Forecasting And Social Change, 202(1), 1-10. https://doi.org/10.1016/j.techfore.2024.123339
Patrizi, M., Šerić, M., & Vernuccio, M. (2024). Hey Google, I Trust You! The Consequences Of Brand Anthropomorphism In Voice-Based Artificial Intelligence Contexts. Journal Of Retailing And Consumer Services, 77(1), 1-15. https://doi.org/10.1016/j.jretconser.2023.103659
Pezoa-Fuentes, C., García-Rivera, D., & Matamoros-Rojas, S. (2023). Sentiment And Emotion On Twitter: The Case Of The Global Consumer Electronics Industry. Journal Of Theoretical And Applied Electronic Commerce Research, 18(2), 765–776. https://doi.org/10.3390/jtaer18020039
Sanz-Lopez, F., Gallego-Losada, R., Montero-Navarro, A., & García-Abajo, E. (2024). Is The Digitalisation The Future Of The Luxury Industry? Heliyon, 10(21), 1-12. https://doi.org/10.1016/j.heliyon.2024.e40029
Sharma, N., & Fatima, J. (2024). Influence Of Perceived Value On Omnichannel Usage: Mediating And Moderating Roles Of The Omnichannel Shopping Habit. Journal Of Retailing And Consumer Services, 77(1), 1-12. https://doi.org/10.1016/j.jretconser.2023.103627
Shayeb, M. El, & El-Deeb, S. (2023). The Mediating Effect Of Luxury Perception On The Relationship Between Social Media Marketing And Purchase Intention Of Luxury Jewellery Brands. International Journal Of Internet Marketing And Advertising, 18(1), 1-10.
Sheth, J. N., Newman, B. I., & Gross, B. L. (1991). Why We Buy What We Buy: A Theory Of Consumption Values (Vol. 22). https://doi.org/10.1016/0148-2963(91)90050-8
Singh, C., Dash, M. K., Sahu, R., & Kumar, A. (2024). Investigating The Acceptance Intentions Of Online Shopping Assistants In E-Commerce Interactions: Mediating Role Of Trust And Effects Of Consumer Demographics. Heliyon, 10(3), 1-11. https://doi.org/10.1016/j.heliyon.2024.e25031
Smil, V. (2013). Made In The USA: The Decline Of American Manufacturing. MIT Press.
Sood, A., & Tellis, G. J. (2009). Do Innovations Really Pay Off? Total Stock Market Returns To Innovation. Marketing Science, 28(3), 442–456. https://doi.org/10.1287/mksc.1080.0407
Spitsin, V., Vuković, D. B., Ryzhkova, M., & Leonova, V. (2024). Pathways To Prosperity: Navigating Post-Stagnation Growth And Revitalizing Business. Economies, 12(3), 1-13. https://doi.org/10.3390/economies12030055
The Economic Times. (2025). Apple iPhone 17 Design Criticism. Diakses dari https://economictimes.indiatimes.com/
Vigneron, F., & Johnson, L. W. (1999). A Review And A Conceptual Framework Of Prestige-Seeking Consumer Behavior. Academy Of Marketing Science Review, 1(1), 1-15. https://www.semanticscholar.org/paper/A-Review-and-a-Conceptual-Framework-of-Consumer-Vigneron-Johnson/1198621feddeab59e59a95ae237c316bcb780bf3
Vo, T. P., Tran, M. D., & Ly, T. M. C. (2022). The Relationship Between New Product Creativity Components And Purchase Intention And The Mediating Impact Of Perceived Values: A Study Of Consumers In Ho Chi Minh City. Cogent Business And Management, 9(1), 1-12. https://doi.org/10.1080/23311975.2022.2112357
Wu, T., Jiang, N., & Chen, M. (2025). The Role Of Cognitive Factors In Consumers’ Perceived Value And Subscription Intention Of Video Streaming Platforms. Acta Psychologica, 254(1), 1-18. https://doi.org/10.1016/j.actpsy.2025.104758
Wu, T., Jiang, N., Kumar, T. B. J., & Chen, M. (2024). The Role Of Cognitive Factors In Consumers’ Perceived Value And Subscription Intention Of Video Streaming Platforms: A Systematic Literature Review. Cogent Business And Management, 11(1), 1-10. https://doi.org/10.1080/23311975.2024.2329247
Xi, X., Yang, J., Jiao, K., Wang, S., & Lu, T. (2022). “We Buy What We Wanna Be”: Understanding The Effect Of Brand Identity Driven By Consumer Perceived Value In The Luxury Sector. Frontiers In Psychology, 13(1), 1-10. https://doi.org/10.3389/fpsyg.2022.1002275
Yang, F., Tang, J., Men, J., & Zheng, X. (2021). Consumer Perceived Value And Impulse Buying Behavior On Mobile Commerce: The Moderating Effect Of Social Influence. Journal Of Retailing And Consumer Services, 63(1), 1-10. https://doi.org/10.1016/j.jretconser.2021.102683
Yahoo Finance. (2025). Apple Inc. (AAPL) Stock Price News. Diakses dari https://finance.yahoo.com/
Zhang, H., Zheng, S., & Zhu, P. (2024). Why Are Indonesian Consumers Buying On Live Streaming Platforms? Research On Consumer Perceived Value Theory. Heliyon, 10(13), 1-12. https://doi.org/10.1016/j.heliyon.2024.e33518
Zhao, L., Peng, J., & Yu, S. (2023). Sustainable Luxury And Consumer Purchase Intention: A Systematic Literature Review. SAGE Open, 13(4), 1-10. https://doi.org/10.1177/21582440231216285
Zhao, X., Fan, L., & Xu, Y. (2025). An Investigation Of Determinants Of Green Consumption Behavior: An Extended Theory Of Planned Behavior. Innovation And Green Development, 4(1), 1-15. https://doi.org/10.1016/j.igd.2024.100198