Main Article Content
Abstract
Penelitian ini bertujuan untuk menguji pengaruh hrm practices dan job demand terhadap turnover intention dengan employee engagement sebagai variabel mediasi pada industri kreatif berbasis proyek. Penelitian ini menggunakan pendekatan kuantitatif dengan data yang dikumpulkan dari 246 karyawan dan dianalisis menggunakan SEM-PLS. Hasil penelitian menunjukkan bahwa hrm practices berpengaruh positif dan signifikan terhadap employee engagement, sedangkan job demand tidak berpengaruh signifikan terhadap employee engagement. Selanjutnya, job demand berpengaruh positif dan signifikan terhadap turnover intention, sementara employee engagement berpengaruh signifikan dalam menurunkan turnover intention. Hrm practices tidak berpengaruh langsung terhadap turnover intention, tetapi memberikan pengaruh tidak langsung melalui employee engagement. Temuan ini menunjukkan bahwa tuntutan kerja berperan langsung dalam meningkatkan keinginan karyawan untuk meninggalkan organisasi, sedangkan hrm practices berkontribusi dalam mengurangi turnover intention melalui peningkatan employee engagement. Oleh karena itu, organisasi industri kreatif perlu memperkuat praktik HRM yang dapat meningkatkan employee engagement sebagai strategi untuk mempertahankan karyawan.
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References
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References
Abugu, E., & Ogundare, E. (2025). Investigating the effect of HRM practices on work engagement among SMEs in Malaysia. International Journal of Economics, Business and Management Research, 9(6), 56–92. https://doi.org/10.51505/ijebmr.2025.9604
Agriza, L., & Berliyanti, D. O. (2024). Faktor-faktor yang mempengaruhi turnover retention karyawan Generasi Z di bidang digital marketing di Jakarta. Journal of Social and Economics Research, 6(2), 1342–1354. https://doi.org/10.54783/jser.v6i2
Albrecht, S. L., Green, C. R., & Marty, A. (2021). Meaningful work , job resources, and employee engagement. Sustainability, 13(7). https://doi.org/10.3390/su13074045
Ambarwati, S. (2025). Kemenekraf catat sumbangan ekspor capai Rp215 triliun pada paruh 2025. Antaranews.Com. https://www.antaranews.com/berita/5198033/kemenekraf-catat-sumbangan-ekspor-capai-rp215-triliun-pada-paruh-2025?
Amirulloh, M. D. (2025). The Gen Z balancing act: Job demands, part-time roles, and the quest for well-being and performance. Journal of Business and Management Review, 6(5), 439–459. https://doi.org/10.47153/jbmr.v6i5.1473
Anandita, S., Gunawan, A., & Febriyansyah, H. (2025). Exploring Gen Z engagement: Work-life balance and flexibility in creative programming work. Journal of Educational Management Research, 4(5), 1363–1378. https://doi.org/10.61987/jemr.v4i4.1128
Anugrah, T. (2025). The influence of employee engagement, psychological capital, and work-life balance on turnover intention through the mediation of job satisfaction of Private Employees in Jabodetabek. Journal of Applied Business Administration, 9(2), 419–438. https://doi.org/10.30871/jaba.9606
Arokiasamy, L., Fujikawa, T., Piaralal, S. K., & Arumugam, T. (2023). Role of HRM practices in organization performance: A survey approach. International Journal of Sociotechnology and Knowledge Development, 16(1), 1–32. https://doi.org/10.4018/IJSKD.334555
Asfo, N. S., Hidayatullah, S., & Husni, M. (2025). Determinan job crafting pada Karyawan Gen Z dan dampaknya terhadap keterikatan kerja. Jurnal Administrasi Profesional, 6(2), 227–244. https://doi.org/10.32722/jap.v6i2.8126
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Cavanaugh, M. A., Boswell, W. R., Roehling, M. V., & Boudreau, J. W. (2000). An empirical examination of self-reported work stress among U.S. managers. Journal of Applied Psychology, 85(1), 65–74. https://doi.org/10.1037/0021-9010.85.1.65
Chaudhary, R., & Sisodia, S. (2022). The impact of transformational leadership on employee engagement mediated by organisational citizenship behaviour and employee culture: A systematic literature review. Journal of Positive School Psychology, 6, 7178–7204. https://www.journalppw.com/index.php/jpsp/article/view/11052
Danupranata, G., & Asy’Ari, A. (2022). The effect of job demands on turnover intention through work engagement as a mediation variable. IOSR Journal of Business and Management, 24(3), 1–9. https://www.iosrjournals.org/iosr-jbm/pages/24(3)Series-2.html
Gadi, P. D., & Kee, D. M. H. (2020). Workplace bullying, human resource management practices, and turnover intention: The mediating effect of work engagement evidence of Nigeria. American Journal of Business, 36(1), 62–83. https://doi.org/10.1108/ajb-08-2020-0135
Gebregziabher, D., Berhanie, E., Berihu, H., Belstie, A., & Teklay, G. (2020). The relationship between job satisfaction and turnover intention among nurses in Axum comprehensive and specialized hospital Tigray, Ethiopia. BMC Nursing, 19(1), 1–8. https://doi.org/10.1186/s12912-020-00468-0
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A prime on partial least square structural equation modeling (PLS-SEM) (K. Offley, N. Tiwari, G. Mahindra, & T. L. Paulsen (eds.); 3rd ed.). Springer.
Heryanto, M., & Hendratmoko, H. (2024). The effect of job demands and job resources on turnover intention mediated by work engagement at PT Prinal. Jurnal Indonesia Sosial Sains, 5(10), 2655–2670. https://doi.org/10.59141/jiss.v5i10.1438
Hoare, C., & Vandenberghe, C. (2024). Are they treated equal? A relative weights analysis of the contributions of job demands and resources to well-being and turnover intention. Psychological Reports, 127(1), 392–418. https://doi.org/10.1177/00332941221103536
Ike, O. O., Chuke, N. N., & Nnamchi, O. C. (2024). Organizational cynicism and turnover intention among nurses: Do perceived organizational support moderates the relationship. SAGE Open Nursing, 10. https://doi.org/10.1177/23779608241251717
Jumawan, Ali, H., Sawitri, N. N. S., & Rony, Z. T. (2024). Pengaruh beban kerja dan gaya kepemimpinan terhadap turnover karyawan dengan kepuasan kerja sebagai variabel intervening pada perusahaan sektor industri kreatif di Kota Bekasi. Journal of Global Economic Research, 1(3), 138–152. https://doi.org/10.62194/gdxydz78
Karasek, R. A. (1979). Job demands, job decision latitude, and mental strain: Implications for job redesign. Administrative Science Quarterly, 24(2), 285–308. https://doi.org/10.2307/2392498
Khairana, S., Priatna, S. F., & Emilisa, N. (2024). Employee engagement sebagai mediator positive emotions dan exhaustion yerhadap intention to stay. Solusi, 22(4), 480–498. https://doi.org/10.26623/slsi.v22i4.9581
Koo, M., & Yang, S.-W. (2025). Scale Likert-Type Scale. Encyclopedia, 5(1), 18. https://www.mdpi.com/2673-8392/5/1/18
Krismoko, K. (2024). Pengaruh gaya kepemimpinan, lingkungan kerja dan stres kerja terhadap turnover intention. Jurnal Locus Penelitian Dan Pengabdian, 3(2), 126–138. https://doi.org/10.58344/locus.v3i2.2450
Kristanto, H., & Nelson, A. (2023). Pengaruh human resource practice terhadap turnover intention dengan organizational commitment dan organization engagement sebagai mediasi. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 7(2), 497–516. https://doi.org/10.31955/mea.v7i2.3029
Lee, D. Y., & Jo, Y. (2023). The job demands-resource model and performance: The mediating role of employee engagement. Frontiers in Psychology, 14(June), 1–14. https://doi.org/10.3389/fpsyg.2023.1194018
Lei, J., & Suntrayuth, S. (2023). The impact of job demands and resources on occupational well-being, job engagement, and turnover intention: The mediating role of occupational well-being. Journal of Namibian Studies : History Politics Culture, 33, 1232–1257. https://www.researchgate.net/publication/371688797_The_Impact_of_Job_Demands_and_Resources_on_Occupational_Well-being_Job_Engagement_and_Turnover_Intention_The_Mediating_Role_of_Occupational_Well-being
Ma, X., Gan, X., & Jiang, T. (2024). Exploring factors contributing to high turnover rate among digital film technicians: A grounded theory approach. SAGE Open, 14(4), 1–20. https://doi.org/10.1177/21582440241271227
Mayasari, E. (2023). Pengaruh kepuasan kerja terhadap keinginan berpindah bekerja pada perusahaan startup. Equator Journal of Management and Entrepreneurship (EJME), 11(02), 076–091. https://doi.org/10.26418/ejme.v11i02.64337
Meira, J. de S., Hancer, M., Anjos, S. J. dos, & Eves, A. (2022). Studying the relationship between human resources practices, employee motivation, and online hotel reviews: An empirical approach to the hospitality industry. Tourism and Hospitality Research, 22(2), 196–208. https://doi.org/10.1177/14673584211024710
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63(4), 408–414. https://doi.org/10.1037/0021-9010.63.4.408
Mohaimen, M. A., Mahmud, I., Hassan, M. S., Amin, M. Bin, & Roy, S. K. (2025). Unveiling HRM dynamics through PLS model: The moderating roles of self-efficacy and organizational commitment in work engagement and talent turnover intention. Social Sciences and Humanities Open, 11(February), 101327. https://doi.org/10.1016/j.ssaho.2025.101327
Mutia, R., Anindita, R., & Tahjoo, A. (2022). Beban kerja dan job demand mempengaruhi turnover intention melalui komitmen organisasional tenaga penunjang medis. Journal of Hospital Management, 5(1), 2615–8337. https://digilib.esaunggul.ac.id/beban-kerja-dan-job-demand-mempengaruhi-turnover-intention-melalui-komitmen-organisasional-tenaga-penunjang-medis-25617.html
Neparahman, Z. F., & Ekhsan, M. (2023). Job demands and turnover intention: Does work engagement mediate in the model? Jurnal Mantik, 7(1), 2685–4236. https://doi.org/10.35335/mantik.v7i1.3732
Pribadi, A. S. P. (2025). Pengaruh job demand dan job resources terhadap work engagement pada Karyawan PT Sukseskan Pangan Indonesia. ALIGNMENT: Journal of Administration and Education Management, 8(1), 82–88. https://doi.org/10.31539/alignment.v8i1.14078
Riaz, Z., & Pinzaru, F. (2024). Editorial: New work demands and managing employee well-being in the post-pandemic world. Frontiers in Psychology, 15. https://doi.org/10.3389/fpsyg.2024.1392687
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