Main Article Content
Abstract
Abstrak
Penelitian ini bertujuan untuk menganalisis pengaruh Content Marketing, Digital Experience, dan Social Media Engagement terhadap Niat Berkunjung Generasi Z ke Lestari Thrift & Cafe. Penelitian menggunakan pendekatan kuantitatif dengan desain eksplanatori yang berlandaskan pada Theory of Planned Behavior (TPB). Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah responden sebanyak 100 orang Generasi Z yang mengetahui dan pernah berinteraksi dengan konten digital Lestari Thrift & Cafe. Analisis data dilakukan menggunakan regresi linear berganda dengan bantuan SPSS. Hasil penelitian menunjukkan bahwa Content Marketing berpengaruh positif dan signifikan terhadap Niat Berkunjung (t = 3,696; Sig. = 0,000), Digital Experience berpengaruh positif dan signifikan terhadap Niat Berkunjung (t = 4,801; Sig. = 0,000), serta Social Media Engagement berpengaruh positif dan signifikan terhadap Niat Berkunjung (t = 2,643; Sig. = 0,000). Secara simultan, ketiga variabel tersebut juga berpengaruh positif dan signifikan terhadap Niat Berkunjung dengan nilai F hitung sebesar 27,738 dan signifikansi 0,000. Nilai koefisien determinasi (R²) sebesar 0,464 menunjukkan bahwa 46,4% variasi Niat Berkunjung dapat dijelaskan oleh Content Marketing, Digital Experience, dan Social Media Engagement. Digital Experience merupakan variabel yang memiliki pengaruh paling dominan terhadap Niat Berkunjung Generasi Z ke Lestari Thrift & Cafe.
Kata Kunci: Content Marketing, Digital Experience, Social Media Engagement, Niat Berkunjung, Generasi Z.
Abstract
This study aims to analyze the influence of Content Marketing, Digital Experience, and Social Media Engagement on Generation Z's Visit Intention to Lestari Thrift & Cafe. The research employed a quantitative explanatory approach based on the Theory of Planned Behavior (TPB). The sampling technique used was purposive sampling, involving 100 Generation Z respondents who were familiar with and had interacted with Lestari Thrift & Cafe’s digital content. Data were analyzed using multiple linear regression with SPSS software. The results indicate that Content Marketing has a positive and significant effect on Visit Intention (t = 3.696; Sig. = 0.000), Digital Experience has a positive and significant effect on Visit Intention (t = 4.801; Sig. = 0.000), and Social Media Engagement has a positive and significant effect on Visit Intention (t = 2.643; Sig. = 0.000). Simultaneously, these three variables have a positive and significant effect on Visit Intention, with an F-value of 27.738 and a significance level of 0.000. The coefficient of determination (R²) of 0.464 indicates that 46.4% of the variation in Visit Intention can be explained by Content Marketing, Digital Experience, and Social Media Engagement. Digital Experience was found to be the most dominant variable influencing Generation Z's Visit Intention to Lestari Thrift & Cafe.
Keywords: Content Marketing, Digital Experience, Social Media Engagement, Visit Intention, Generation Z.
Keywords
Article Details

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
References
- Ajzen, I. (1991). The Theory of Planned Behavior. In Organizational Behavior And Human Decision Processes (Vol. 50).
- Akter, M., & Sultana, N. (2020). Digital Marketing Communication and Consumer Buying Decision Process in Pandemic Standpoint (COVID-19): An Empirical Study of Bangladeshi Customers’ in Branded Cosmetics Perspective. Open Journal of Business and Management, 08(06), 2696–2715. https://doi.org/10.4236/ojbm.2020.86167
- Angelie, P. K. M., Amanda, Y., Wijaya, S., & Jokom, R. (2025). Exploring the impact of digital tourism experience on behavioral intentions: the role of vivid memory among international visitors to Surabaya. Jurnal Pariwisata Pesona, 10(1), 13–23. https://doi.org/10.26905/jpp.v10i1.15238
- Evan Jaelani. (2025). Pengaruh Digital Customer Experience terhadap Kepuasan dan Retensi Pelanggan pada E-Commerce TikTok Shop pada Gen Z di Indonesia. In Jurnal Sains Manajemen & Akuntansi (Vol. 17, Number 1).
- Fachrani Septyaningrum, N., Joyce Lapian, S., ChA Lintong, D., Manajemen, J., Ekonomi dan Bisnis, F., & Sam Ratulangi Manado, U. (2025). The Influence of Content Marketing and Interior Design on Visit Interest at Cafe D’Sultan Banggai Laut. Neraca Manajemen, Ekonomi, 24. https://doi.org/10.8734/mnmae.v1i2.359
- Fahimah, atul, & Fitri Yuliani, S. (2023). Membangun Identitas Desa Wisata Melalui Content Marketing: Strategi untuk Meningkatkan Kunjungan Wisatawan. Jurnal Ilmiah Manajemen Dan Bisnis, 8(1), 99–109. https://doi.org/10.38043/jimb
- Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis Eighth Edition. www.cengage.com/highered
- Hernaldi, A., Siahaan, S., Kunci, K., & Merek, C. (2023). Pengaruh Social Media Customer Engagement, Citra Merek, dan Lokasi Terhadap Keputusan Berkunjung Ke Roja by Moja Museum Jakarta. http://ejournal.stein.ac.id/index.php/hcd
- Jo ˘ Sko Brakus, J., Schmitt, B. H., Zarantonello, L., & Simon, W. E. (2009). Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? Journal of Marketing, 73, 1547–7185.
- Kelvin, K., Lane Keller เป, K., & Osborn, น. E. (2016). Marketing Management. (15 th global edition) Edinburgh: Pearson Education. In Kasem Bundit Journal (Vol. 18, Number 2).
- Kusuma Wardhani, K., Nazir Ahmad, G., & Ferry Wibowo, S. (2025). Pengaruh Wom, Social Influence, Dan Social Media Marketing Terhadap Minat Gen-Z Mengunjungi Galeri Pembangunan Indonesia. https://doi.org/10.30651/jms.v10i3.27331
- Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69–96. https://doi.org/10.1509/jm.15.0420
- Muhammadiyah Jember, U., Kurnia Saputri, M., Fahima, A., Author, C., & A Wahab Hasbullah, U. K. (2020a). Sadarl lWisata: Jurnall Pawirisata Volumel X Nomorl lX (l2020) lHal: 12-20 Efektivitas Content Marketing Dalam Membentuk Brand Awareness Dan Minat Berkunjung Ulang: Studi Kasus Desa Wisata. https://doi.org/10.32528/sw.v8i1.3072
- Muhammadiyah Jember, U., Kurnia Saputri, M., Fahima, A., Author, C., & A Wahab Hasbullah, U. K. (2020b). Sadarl lWisata: Jurnall Pawirisata Volumel X Nomorl lX (l2020) lHal: 12-20 Efektivitas Content Marketing Dalam Membentuk Brand Awareness Dan Minat Berkunjung Ulang: Studi Kasus Desa Wisata. https://doi.org/10.32528/sw.v8i1.3072
- Oktarima Nurfanani. (2021). Pengaruh Social Media Engagement Terhadap Minat Berkunjung Wisatawan Dengan Sikap Sebagai Variabel Intervening (Studi pada Pengunjung Obyek Wisata Baru di Karanganyar).
- Reggina Wike Anjani. (2023). Implementasi Digital Marketing Dalam Mengembangkan Strategi Bisnis Digital Di Era Transformasi Digital. INTERDISIPLIN: Journal of Qualitative and Quantitative Research, 1(1), 29–40. https://doi.org/10.61166/interdisiplin.v1i1.4
- Suri Made. (2022). Pengaruh content marketing pada media sosial instagram terhadap minat kunjung followers ke pulau bali pada era new normal.
References
Ajzen, I. (1991). The Theory of Planned Behavior. In Organizational Behavior And Human Decision Processes (Vol. 50).
Akter, M., & Sultana, N. (2020). Digital Marketing Communication and Consumer Buying Decision Process in Pandemic Standpoint (COVID-19): An Empirical Study of Bangladeshi Customers’ in Branded Cosmetics Perspective. Open Journal of Business and Management, 08(06), 2696–2715. https://doi.org/10.4236/ojbm.2020.86167
Angelie, P. K. M., Amanda, Y., Wijaya, S., & Jokom, R. (2025). Exploring the impact of digital tourism experience on behavioral intentions: the role of vivid memory among international visitors to Surabaya. Jurnal Pariwisata Pesona, 10(1), 13–23. https://doi.org/10.26905/jpp.v10i1.15238
Evan Jaelani. (2025). Pengaruh Digital Customer Experience terhadap Kepuasan dan Retensi Pelanggan pada E-Commerce TikTok Shop pada Gen Z di Indonesia. In Jurnal Sains Manajemen & Akuntansi (Vol. 17, Number 1).
Fachrani Septyaningrum, N., Joyce Lapian, S., ChA Lintong, D., Manajemen, J., Ekonomi dan Bisnis, F., & Sam Ratulangi Manado, U. (2025). The Influence of Content Marketing and Interior Design on Visit Interest at Cafe D’Sultan Banggai Laut. Neraca Manajemen, Ekonomi, 24. https://doi.org/10.8734/mnmae.v1i2.359
Fahimah, atul, & Fitri Yuliani, S. (2023). Membangun Identitas Desa Wisata Melalui Content Marketing: Strategi untuk Meningkatkan Kunjungan Wisatawan. Jurnal Ilmiah Manajemen Dan Bisnis, 8(1), 99–109. https://doi.org/10.38043/jimb
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate Data Analysis Eighth Edition. www.cengage.com/highered
Hernaldi, A., Siahaan, S., Kunci, K., & Merek, C. (2023). Pengaruh Social Media Customer Engagement, Citra Merek, dan Lokasi Terhadap Keputusan Berkunjung Ke Roja by Moja Museum Jakarta. http://ejournal.stein.ac.id/index.php/hcd
Jo ˘ Sko Brakus, J., Schmitt, B. H., Zarantonello, L., & Simon, W. E. (2009). Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? Journal of Marketing, 73, 1547–7185.
Kelvin, K., Lane Keller เป, K., & Osborn, น. E. (2016). Marketing Management. (15 th global edition) Edinburgh: Pearson Education. In Kasem Bundit Journal (Vol. 18, Number 2).
Kusuma Wardhani, K., Nazir Ahmad, G., & Ferry Wibowo, S. (2025). Pengaruh Wom, Social Influence, Dan Social Media Marketing Terhadap Minat Gen-Z Mengunjungi Galeri Pembangunan Indonesia. https://doi.org/10.30651/jms.v10i3.27331
Lemon, K. N., & Verhoef, P. C. (2016). Understanding customer experience throughout the customer journey. Journal of Marketing, 80(6), 69–96. https://doi.org/10.1509/jm.15.0420
Muhammadiyah Jember, U., Kurnia Saputri, M., Fahima, A., Author, C., & A Wahab Hasbullah, U. K. (2020a). Sadarl lWisata: Jurnall Pawirisata Volumel X Nomorl lX (l2020) lHal: 12-20 Efektivitas Content Marketing Dalam Membentuk Brand Awareness Dan Minat Berkunjung Ulang: Studi Kasus Desa Wisata. https://doi.org/10.32528/sw.v8i1.3072
Muhammadiyah Jember, U., Kurnia Saputri, M., Fahima, A., Author, C., & A Wahab Hasbullah, U. K. (2020b). Sadarl lWisata: Jurnall Pawirisata Volumel X Nomorl lX (l2020) lHal: 12-20 Efektivitas Content Marketing Dalam Membentuk Brand Awareness Dan Minat Berkunjung Ulang: Studi Kasus Desa Wisata. https://doi.org/10.32528/sw.v8i1.3072
Oktarima Nurfanani. (2021). Pengaruh Social Media Engagement Terhadap Minat Berkunjung Wisatawan Dengan Sikap Sebagai Variabel Intervening (Studi pada Pengunjung Obyek Wisata Baru di Karanganyar).
Reggina Wike Anjani. (2023). Implementasi Digital Marketing Dalam Mengembangkan Strategi Bisnis Digital Di Era Transformasi Digital. INTERDISIPLIN: Journal of Qualitative and Quantitative Research, 1(1), 29–40. https://doi.org/10.61166/interdisiplin.v1i1.4
Suri Made. (2022). Pengaruh content marketing pada media sosial instagram terhadap minat kunjung followers ke pulau bali pada era new normal.