Main Article Content
Abstract
Transformasi tempat kerja modern yang dipengaruhi oleh digitalisasi, kecerdasan buatan, model kerja hibrida, serta pergeseran nilai antargenerasi telah mengubah secara mendasar dinamika motivasi kerja. Generasi Z, yang secara umum lahir pada rentang 1997-2012, kini memasuki pasar kerja dalam jumlah signifikan dan menghadirkan profil motivasional yang berbeda dari generasi sebelumnya. Motivasi kerja Generasi Z tidak hanya ditentukan oleh kompensasi finansial, tetapi juga oleh makna kerja, otonomi, fleksibilitas, keamanan psikologis, pengembangan karier, lingkungan kerja digital, kepemimpinan inklusif, serta budaya organisasi yang berorientasi nilai. Artikel ini menyajikan tinjauan literatur sistematis dengan mengacu pada kerangka PRISMA 2020 untuk mensintesis literatur tentang motivasi kerja Generasi Z dalam perspektif Manajemen Sumber Daya Manusia. Self- Determination Theory digunakan sebagai lensa teoretis utama, sementara Teori Dua Faktor Herzberg, Expectancy Theory, Job Demands-Resources Theory, Person-Organization Fit Theory, dan Social Exchange Theory digunakan sebagai kerangka pendukung. Hasil sintesis menunjukkan delapan dimensi utama motivasi kerja Generasi Z, yaitu motivasi intrinsik dan makna kerja; motivasi ekstrinsik dan kompensasi; otonomi, fleksibilitas, dan keseimbangan kehidupan kerja; pengembangan karier dan pembelajaran berkelanjutan; kepemimpinan, umpan balik, dan pengakuan; tempat kerja digital dan teknologi; keamanan psikologis, kesehatan mental, dan kesejahteraan; serta nilai organisasi, budaya, dan kesesuaian individu-organisasi. Artikel ini mengusulkan kerangka konseptual yang menghubungkan praktik MSDM dengan pemenuhan kebutuhan psikologis dasar Generasi Z dan keluaran kerja strategis.
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References
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References
Aisyah, N., & Santoso, B. (2023). Motivasi kerja Generasi Z di Indonesia: Studi kasus
perusahaan teknologi. Jurnal Psikologi dan Manajemen, 5(2), 112–128.
https://doi.org/10.37676/jpm.v5i2.1893
Allan, B. A., Duffy, R. D., & Collisson, B. (2021). Meaningful work and employee
engagement: A critical review and theoretical integration. Journal of Applied
Psychology, 106(4), 483–496. https://doi.org/10.1037/apl0000783
Badan Pusat Statistik. (2020). Jumlah penduduk menurut wilayah, klasifikasi generasi, dan jenis
kelamin, Indonesia, 2020. Badan Pusat Statistik.
Badan Pusat Statistik. (2023). Keadaan ketenagakerjaan Indonesia Februari 2023. BPS-Statistics
Indonesia. https://www.bps.go.id
Badan Pusat Statistik. (2025, May 5). Tingkat Pengangguran Terbuka (TPT) sebesar 4,76 persen,
rata-rata upah buruh sebesar 3,09 juta rupiah. Badan Pusat Statistik.
Bakker, A. B., & Demerouti, E. (2017). Job demands–resources theory: Taking stock and
looking forward. Journal of Occupational Health Psychology, 22(3), 273–285.
https://doi.org/10.1037/ocp0000056
Benítez-Márquez, M. D., Sánchez-Teba, E. M., Bermúdez-González, G., & Núñez-Rydman, E.
S. (2022). Generation Z within the workforce and in the workplace: A bibliometric
analysis. Frontiers in Psychology, 12, 736820.
https://doi.org/10.3389/fpsyg.2021.736820
Chala, N., Poplavska, O., Danylevych, N., Ievseitseva, O., & Sova, R. (2022). Intrinsic
motivation of millennials and Generation Z in the new post-pandemic reality.
Problems and Perspectives in Management, 20(2), 536–550.
https://doi.org/10.21511/ppm.20(2).2022.44
Coyle-Shapiro, J. A.-M., & Shore, L. M. (2021). Social exchange theory and employee
motivation: A systematic review. Journal of Organizational Behavior, 42(7), 910–928.
https://doi.org/10.1002/job.2529
Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and
the self-determination of behavior. Psychological Inquiry, 11(4), 227–268.
https://doi.org/10.1207/S15327965PLI1104_01
Deloitte. (2023). 2023 Gen Z and Millennial Survey: Waves of change. Deloitte Insights.
https://www2.deloitte.com/global/en/pages/aboutdeloitte/
articles/genzmillennialsurvey.html
Dwivedula, R. (2025). Why is Generation Z motivated at work? A qualitative exploration.
Global Business and Organizational Excellence, 44(3), 38–49.
https://doi.org/10.1002/joe.22273
Fajriyanti, Y., Rahmah, A. H., & Hadiyanti, S. U. E. (2023). Analisis motivasi kerja Generasi Z
yang dipengaruhi oleh lingkungan kerja dan komitmen kerja. Journal of Trends
Economics and Accounting Research, 4(1), 107–115.
https://doi.org/10.47065/jtear.v4i1.808
Fong, L. H. N., & Ho, K. K. F. (2022). Career development, recognition, and Generation Z
work motivation in competitive labor markets. Career Development International,
Gallup. (2026). State of the global workplace 2026. Gallup Inc.
https://www.gallup.com/workplace/349484/state-of-the-global-workplace.aspx
García-Chas, R., Neira-Fontela, E., & Varela-Neira, C. (2022). Person–organization fit and
Generation Z intrinsic motivation: A longitudinal study. International Journal of
Human Resource Management, 33(9), 1832–1861.
https://doi.org/10.1080/09585192.2021.2012456
Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The motivation to work. Wiley.
Ibrahim, R., Boerhannoeddin, A., & Bakare, K. K. (2023). Autonomy in remote work and
Generation Z employee engagement. Human Resource Management Journal, 33(2),
412–431. https://doi.org/10.1111/1748-8583.12461
International Labour Organization. (2022). World employment and social outlook: Trends 2022.
International Labour Organization. https://www.ilo.org/global/research/globalreports/
weso/trends2022/lang--en/index.htm
Kian, T. S., Yusoff, W. F. W., & Rajah, S. (2022). The influence of Self-Determination Theory
dimensions on Generation Z work motivation. International Journal of Human
Resource Management, 33(16), 3284–3310.
https://doi.org/10.1080/09585192.2021.1984213
Lazuardi, F. A., & Hartono, A. (2025). Motivasi kerja karyawan Generasi Z pada PT Kereta
Api Indonesia (Persero) Daerah Operasional 6 Yogyakarta. Selekta Manajemen: Jurnal
Mahasiswa Bisnis & Manajemen, 3(3), 20–34.
Lestari, D. P., & Perdhana, M. S. (2023). Generation Z work motivation in Indonesia. Return:
Study of Management, Economic and Bussines, 2(4), 409–422.
https://doi.org/10.57096/return.v2i04.95
Lyons, S., & Kuron, L. (2022). Generational differences in the workplace: A review of the
evidence and directions for future research. Journal of Organizational Behavior, 43(1),
48–73. https://doi.org/10.1002/job.2178
Mahmoud, A. B., Fuxman, L., Mohr, I., Reisel, W. D., & Grigoriou, N. (2021). “We aren’t your
reincarnation!” Workplace motivation across X, Y and Z generations. International
Journal of Manpower, 42(1), 193–209. https://doi.org/10.1108/IJM-09-2019-0448
McKinsey & Company. (2023). Redefining employee experience for Generation Z. McKinsey
Global Institute. https://www.mckinsey.com/capabilities/people-andorganizational-
performance/our-insights
Nguyen, T. T., & Tran, V. H. (2023). Flexible work arrangements and Generation Z
motivation in Southeast Asia. Asia Pacific Journal of Human Resources, 61(2), 312–334.
https://doi.org/10.1111/1744-7941.12341
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D.,
Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J.,
Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson,
E., McDonald, S., ... Moher, D. (2021). The PRISMA 2020 statement: An updated
guideline for reporting systematic reviews. BMJ, 372, n71.
https://doi.org/10.1136/bmj.n71
Pew Research Center. (2023). How Gen Z views the world of work. Pew Research Center.
https://www.pewresearch.org/social-trends/2023/02/16/covid-19-pandemicspurred-
faster-change-in-how-americans-work
Prasetyo, A., Widodo, W., & Susanto, E. (2022). Digital workplace and Generation Z work
motivation in Indonesian organizations. Jurnal Manajemen Indonesia, 22(1), 45–59.
https://doi.org/10.25124/jmi.v22i1.3842
Purwanto, A., Asbari, M., Fahlevi, M., Mufid, A., Agistiawati