Main Article Content
Abstract
Abstrak
Penelitian ini bertujuan untuk menganalisis pengaruh Digital Content Marketing dan Influencer Marketing terhadap engagement pada akun Instagram Sheraton Bali Kuta Resort. Penelitian ini menggunakan pendekatan kuantitatif asosiatif berdasarkan Theory of Planned Behavior (TPB) dengan jumlah sampel sebanyak 112 responden yang dipilih menggunakan teknik purposive sampling. Data dianalisis menggunakan regresi linear berganda melalui aplikasi SPSS versi 25. Hasil penelitian menunjukkan bahwa Digital Content Marketing berpengaruh positif dan signifikan terhadap engagement dengan nilai t sebesar 5,508 dan nilai signifikansi 0,000, sedangkan Influencer Marketing juga berpengaruh positif dan signifikan terhadap engagement dengan nilai t sebesar 3,653 dan nilai signifikansi 0,000. Secara simultan, kedua variabel tersebut berpengaruh signifikan terhadap engagement yang ditunjukkan oleh nilai F sebesar 34,942 dengan signifikansi 0,000. Nilai koefisien determinasi (R Square) sebesar 0,391 menunjukkan bahwa kedua variabel memberikan kontribusi sebesar 39,1% terhadap engagement, sedangkan sisanya sebesar 60,9% dipengaruhi oleh faktor lain di luar penelitian ini. Temuan penelitian ini menunjukkan bahwa konten digital yang berkualitas dan kolaborasi influencer yang efektif mampu meningkatkan engagement audiens di Instagram.
Kata Kunci: Digital Content Marketing, Influencer Marketing, Engagement, Pemasaran Instagram, Industri Perhotelan.
Abstract
This study aims to analyze the influence of Digital Content Marketing and Influencer Marketing on engagement on the Instagram account of Sheraton Bali Kuta Resort. The research employed a quantitative associative approach based on the Theory of Planned Behavior (TPB) with 112 respondents selected using purposive sampling. Data were analyzed using multiple linear regression through SPSS version 25. The results revealed that Digital Content Marketing has a positive and significant effect on engagement with a t-value of 5.508 and significance value of 0.000, while Influencer Marketing also has a positive and significant effect with a t-value of 3.653 and significance value of 0.000. Simultaneously, both variables significantly influence engagement, indicated by an F-value of 34.942 and significance value of 0.000. The coefficient of determination (R Square) of 0.391 shows that both variables contribute 39.1% to engagement, while the remaining 60.9% is influenced by other factors outside this study. These findings indicate that high-quality digital content and effective influencer collaboration can improve audience engagement on Instagram.
Keywords: Digital Content Marketing, Influencer Marketing, Engagement, Instagram Marketing, Hospitality Industry.
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References
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References
Afthoruddin, M. A., & Alldila, N. A. S. (2025). Digital Marketing Analysis On Increasing Brand Awareness And Brand Engagement Of The Cube Hotel Yogyakarta. Finance : International Journal of Management Finance, 3(1), 1–18. https://doi.org/10.62017/finance.v3i1.95
Audrezet, A., de Kerviler, G., & Moulard, J. G. (2018). Authenticity Under Threat: When Social Media Influencers Need To Go Beyond Self-Presentation. https://izea.com/resources/the-2017-state-of-the-creator-economy/
Dian Kinanti, A., Umiamaroh, B., Purwanti, I., & Pantjaningsih, P. (2025). Pengaruh Kreadibilitas Influencer Terhadap Keputusan Pembelian Produk Skincare Pada Mahasiswa. Dalam Indonesia Journal Economic, Finance, Business and Management (Vol. 03, Nomor 01).
Freberg, K., Graham, K., McGaughey, K., & Freberg, L. A. (2011). Who are the social media influencers? A study of public perceptions of personality. Public Relations Review, 37(1), 90–92. https://doi.org/10.1016/j.pubrev.2010.11.001
Hariyati, F., & Sovianti, R. (2021). Strategi Komunikasi Pemasaran Dalam Mempertahankan Customer Loyalty Pada Hotel Salak Bogor, Indonesia. www.hotelsalak.co.id
Joyce L. (2024). Influence of Influencer Marketing on Consumer Purchase Intentions. American Journal of Public Relations, 3(1), 1–11. https://doi.org/10.47672/ajpr.2055
Mero, J., Vanninen, H., & Keränen, J. (2023). B2B influencer marketing: Conceptualization and four managerial strategies. Industrial Marketing Management, 108, 79–93. https://doi.org/10.1016/j.indmarman.2022.10.017
Mohammad, A. A. A., Elshaer, I. A., Azazz, A. M. S., Kooli, C., Algezawy, M., & Fayyad, S. (2024). The Influence of Social Commerce Dynamics on Sustainable Hotel Brand Image, Customer Engagement, and Booking Intentions. Sustainability (Switzerland), 16(14). https://doi.org/10.3390/su16146050
Monacho, B. C., & Slamet, Y. (2023). The Effect of Influencer Engagement Rate in Increasing Followers of Instagram Official Account. Jurnal Komunikasi: Malaysian Journal of Communication, 39(2), 373–388. https://doi.org/10.17576/JKMJC-2023-3902-21
Pulizzi, J. (2014). Epic content marketing: How to tell a different story, break through the clutter, and win more customers by marketing less. McGraw-Hill Education.
Sahli, A. (2024). State of the Art: Authenticity and Influencer Marketing. International Review of Management and Marketing, 14(1), 39–47. https://doi.org/10.32479/irmm.15446
Salhab, H. (2024). Social media marketing—Rise of social media influencer marketing and Instagram. Journal of Infrastructure, Policy and Development, 8(8). https://doi.org/10.24294/jipd.v8i8.3783
Shahbaznezhad, H., Dolan, R., & Rashidirad, M. (2021). The Role of Social Media Content Format and Platform in Users’ Engagement Behavior. Journal of Interactive Marketing, 53, 47–65. https://doi.org/10.1016/j.intmar.2020.05.001
Sobouti, H., & Alavijeh, M. R. K. (2024). Brand Relationship Quality through Social Media Marketing, Digital Content Marketing, and Emotional Customer Engagement. https://ssrn.com/abstract=4995645
Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2019). Multivariate data analysis (8th ed.). Cengage Learning.
Trunfio, M., & Rossi, S. (2021). Conceptualising and measuring social media engagement: A systematic literature review. Dalam Italian Journal of Marketing (Vol. 2021, Nomor 3, hlm. 267–292). Springer International Publishing. https://doi.org/10.1007/s43039-021-00035-8
Widanta, B. P. (2021). Analysis Of Factors Influencing The Interest Of Foreign Tourists To Revisit Bali (Nomor 1).