Nita, Nita, and Ratna Roostika. “User Satisfaction With Shopee Chatbot:: An Extended TAM With Perceived Convenience As an Intervening Variable”. Amkop Management Accounting Review (AMAR) 6, no. 1 (January 3, 2026): 54–66. Accessed March 29, 2026. https://ojs.stieamkop.ac.id/index.php/amar/article/view/3475.