Main Article Content
Abstract
The increasing use of price–discount–oriented promotional strategies presents both opportunities and challenges for Toko Cindur Batik Batam in enhancing promotional effectiveness and adapting to a competitive market environment. This study aims to examine the influence of product quality and promotion on purchasing decisions, with price discounts acting as an intervening variable. A quantitative research approach was employed, utilizing Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) technique to test the proposed hypotheses and analyze the relationships among variables. Data were analyzed using SmartPLS, with the measurement model specified as reflective and the structural model evaluated through multiple path relationships. The results indicate that product quality and promotion collectively explain a substantial proportion of purchasing decision behavior, while price discounts play a significant mediating role in strengthening purchasing decisions. The findings further suggest that periodic, competitive price discount strategies, when supported by product differentiation and perceived added value, can effectively influence consumer purchasing decisions. This study contributes to marketing strategy literature by emphasizing the importance of integrating pricing incentives with product value creation to sustain competitiveness in the retail batik industry.
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References
- Anggraini, E. D., Sudirman, R., & Fahrurrozi, M. (2024). The Influence of Product Quality, Service Quality, and Price Perceptions on Purchasing Decisions at Deli Bakery Banyuwangi. JUDICIOUS, 5(1 SE-Service Management), 11–25. https://doi.org/10.37010/jdc.v5i1.1445
- Arsita, H., Suhardi, S., Firdaus, R., & Kurniadi, D. (2025). The Effect of Product Quality on Purchasing Decisions with Customer Reviews and Ratings as Intervening Variables. Economic: Journal Economic and Business, 4(2), 308–320. https://doi.org/10.56495/ejeb.v4i2.1083
- Aziza, A., Ediyanto, E., & Pramesthi, R. A. (2025). Analisis Kualitas Produk Dan Diskon Terhadap Kepuasan Konsumen Melalui Keputusan Pembelian Sebagai Variabel Intervening Pada Toko Thrift Dinda Sayudha Di Situbondo. Jurnal Mahasiswa Entrepreneurship (JME), 2(9), 1949–1967. https://doi.org/10.36841/jme.v2i9.3604
- Beikverdi, L., Sipilä, J., & Tarkiainen, A. (2024). Post‐purchase effects of impulse buying: a review and research agenda. Journal of Consumer Behaviour, 23(3), 1512–1527. https://doi.org/10.1002/cb.2287
- Chen, J., Zhang, Y., & Wu, Y. (2024). The impact of differential pricing on consumer behavior. BMC Psychology, 12(1), 431. https://doi.org/10.1186/s40359-024-01928-x
- Chen, Z., & Zhu, D. H. (2022). Effect of dynamic promotion display on purchase intention: The moderating role of involvement. Journal of Business Research, 148, 252–261. https://doi.org/https://doi.org/10.1016/j.jbusres.2022.04.043
- Dangi, A., Saini, C. P., Singh, V., & Hooda, J. (2021). Customer perception, purchase intention and buying decision for branded products: measuring the role of price discounts. Journal of Revenue and Pricing Management, 20(2), 194–203. https://doi.org/10.1057/s41272-021-00300-7
- Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2020.102168
- Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Edisi 9). Badan Penerbit Universitas Diponegoro.
- halim, C., Valesia tjuang, Seriana, Sulyyani, Kelvin, & Mela Novita Rizki. (2024). The Influence Of Consumer Behavior And Product Quality On Product Purchase Decisions In Maximart Yanglim Medan. Outline Journal of Management and Accounting, 3(1 SE-Articles), 37–45. https://doi.org/10.61730/ojma.v3i1.143
- Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7–23. https://doi.org/10.1108/PRR-08-2017-0034
- Herdian, R., & Puspitasari, D. M. (2022). Pengaruh kualitas produk, diskon harga, dan Promosi terhadap keputusan pembelian. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 5(4), 1777–1785. https://doi.org/10.32670/fairvalue.v5i4.2719
- Irawan, M. F., Oetarjo, M., & Kusuma, K. A. (2025). E-WOM, Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian di TikTok Shop (Studi Kasus Jiniso Jeans). Jurnal E-Bis, 9(1), 290–301. https://doi.org/10.37339/e-bis.v9i1.2337
- Irma Suryani, & Rani Kurniasari. (2024). Pengaruh Harga dan Diskon terhadap Keputusan Pembelian Produk Shopee pada Generasi Z Kota Depok. PPIMAN Pusat Publikasi Ilmu Manajemen, 2(4 SE-Articles), 111–125. https://doi.org/10.59603/ppiman.v2i4.538
- Jahnert, J. R., Schmeiser, H., & Zehnle, M. (2025). Consumer perceptions and purchasing behavior of sustainable insurance products. The Geneva Papers on Risk and Insurance - Issues and Practice, 50(3), 619–649. https://doi.org/10.1057/s41288-025-00345-4
- Jee, T. W. (2021). The perception of discount sales promotions – A utilitarian and hedonic perspective. Journal of Retailing and Consumer Services, 63, 102745. https://doi.org/https://doi.org/10.1016/j.jretconser.2021.102745
- Jha, S., Biswas, A., Guha, A., & Gauri, D. (2024). Can rounding up price discounts reduce sales? Journal of Consumer Psychology, 34(2), 343–350. https://doi.org/10.1002/jcpy.1384
- Kaluvilla, B. B., Mulla, T., & Zahidi, F. (2025). Driving sustainable choices through understanding consumer behaviour and underlying factors that influence the purchasing intention of refurbished furniture. Discover Sustainability, 6(1), 734. https://doi.org/10.1007/s43621-025-01497-y
- Khan, H., Sararueangpong, P., Mathmann, F., & Wang, D. (2024). Consumers’ promotion focus mitigates the negative effects of chatbots on purchase likelihood. Journal of Consumer Behaviour, 23(3), 1528–1539. https://doi.org/10.1002/cb.2289
- Kulkarni, A. A., & Yuan, H. (2025). Shopper Search in Response to Conditional Promotions: A Function of Basket Sizes and Incentive Types. Psychology & Marketing, 42(6), 1700–1720. https://doi.org/10.1002/mar.22200
- Mariana, S. N. (2025). Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian Rumput Laut di Kabupaten Luwu. IAIN Palopo. http://repository.uinpalopo.ac.id/id/eprint/11028
- Maryati, M., & Khoiri, M. (2022). Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Promosi Terhadap Keputusan Pembelian Toko Online Time Universe Studio. Eqien - Jurnal Ekonomi Dan Bisnis, 11(1 SE-Articles), 542 – 550. https://doi.org/10.34308/eqien.v11i1.779
- Masyur seftian, R., & Jaya, R. C. (2024). Pengaruh Diskon, Harga dan Iklan terhadap Keputusan Pembelian Produk Eyevit. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(6 SE-Articles), 3321–3330. https://doi.org/10.35870/jemsi.v10i6.3341
- Nofrizal, N., Sucherly, S., Juju, U., Khairani, Z., Soviyanti, E., Hadiyati, H., & N, A. (2023). Can Product Quality Improve Purchase Decisions in E-Commerce and Social Media through Customer Loyalty and Trust? Binus Business Review, 14(2 SE-Articles), 147–161. https://doi.org/10.21512/bbr.v14i2.8800
- Putri, D. M. H., Soeliha, S., & Sari, R. K. (2025). Pengaruh Kualitas Produk, Harga Dan Promosi Terhadap Keputusan Pembelian Konsumen Pada Cafe Seduh Di Besuki Dengan Minat Beli Sebagai Variabel Intervening. Jurnal Mahasiswa Entrepreneurship (JME), 3(6), 1118–1132. https://doi.org/10.36841/jme.v3i6.5030
- Rafiki, A., Hidayat, S. E., & Nasution, M. D. T. P. (2023). An extensive effect of religiosity on the purchasing decisions of halal products. PSU Research Review, 8(3), 898–919. https://doi.org/10.1108/PRR-07-2022-0093
- Reva, Y. N., Putri, I. N., Andita, K. P., Zalzabyella, A., & Purwanto, E. (2025). The Impact of Quality and Price on Purchase Decisions Mediated by Customer Satisfaction. Journal of Business & Applied Management, 17(2), 161–184. https://doi.org/10.30813/jbam.v17i2.7050
- Rustam, T. A. (2019). Pengaruh Kualitas Produk, Citra Merk dan Promosi terhadap Keputusan Pembelian Spare part pada Bengkel Aneka Motor Kabupatan Padang Pariaman. Owner: Riset Dan Jurnal Akuntansi, 3(2), 320–328. https://doi.org/10.33395/owner.v3i2.159
- Santoso, T. A., Andriyani, B., & Algifari, A. (2025). Purchase Intention in Mediating the Effect of Promotion on Purchase Decisions in Tiktok Shop. Equity: Jurnal Akuntansi, 6(1). https://doi.org/10.46821/equity.v6i1.675
- Saternus, Z., Mihale-Wilson, C., & Hinz, O. (2024). Influencer marketing on Instagram—The optimal disclosure strategy from influencers’ and marketers’ perspectives. Electronic Markets, 34(1), 60. https://doi.org/10.1007/s12525-024-00743-x
- Shahid, S., Maseeh, H. I., Jebarajakirthy, C., Kumar Sharma, B., Saha, R., & Gupta, S. (2025). Consumer confusion: A meta-analytic review. Journal of Business Research, 192, 115294. https://doi.org/https://doi.org/10.1016/j.jbusres.2025.115294
- Sugiyono. (2016). Metode Penelitian Kuantitatif Kualitataif dan Kombinasi (Mixed Methods). Alfabeta.
- Theodorakopoulos, L., & Theodoropoulou, A. (2024). Leveraging big data analytics for understanding consumer behavior in digital marketing: A systematic review. Human Behavior and Emerging Technologies, 2024(1), 3641502. https://doi.org/10.1155/2024/3641502
- Yao, J., Wang, D., & Martin, B. A. S. (2024). The regulatory fit effect on consumer preferences for price discounts and bonus packs. Psychology & Marketing, 41(11), 2884–2895. https://doi.org/10.1002/mar.22090
- Yazdanparast, A., & Kukar‐Kinney, M. (2023). The effect of product touch information and sale proneness on consumers’ responses to price discounts. Psychology & Marketing, 40(1), 146–168. https://doi.org/10.1002/mar.21755
- Zuhdi, S., Primandini, D., & Sujana, S. (2024). The Influence Of Product Quality, Price Perceptions, And Sales Promotions On Purchasing Decisions: Case study at the House of Donatello in Bogor. Jurnal Ilmiah Manajemen Kesatuan, 12(3 SE-Articles), 617–628. https://doi.org/10.37641/jimkes.v12i3.2541
References
Anggraini, E. D., Sudirman, R., & Fahrurrozi, M. (2024). The Influence of Product Quality, Service Quality, and Price Perceptions on Purchasing Decisions at Deli Bakery Banyuwangi. JUDICIOUS, 5(1 SE-Service Management), 11–25. https://doi.org/10.37010/jdc.v5i1.1445
Arsita, H., Suhardi, S., Firdaus, R., & Kurniadi, D. (2025). The Effect of Product Quality on Purchasing Decisions with Customer Reviews and Ratings as Intervening Variables. Economic: Journal Economic and Business, 4(2), 308–320. https://doi.org/10.56495/ejeb.v4i2.1083
Aziza, A., Ediyanto, E., & Pramesthi, R. A. (2025). Analisis Kualitas Produk Dan Diskon Terhadap Kepuasan Konsumen Melalui Keputusan Pembelian Sebagai Variabel Intervening Pada Toko Thrift Dinda Sayudha Di Situbondo. Jurnal Mahasiswa Entrepreneurship (JME), 2(9), 1949–1967. https://doi.org/10.36841/jme.v2i9.3604
Beikverdi, L., Sipilä, J., & Tarkiainen, A. (2024). Post‐purchase effects of impulse buying: a review and research agenda. Journal of Consumer Behaviour, 23(3), 1512–1527. https://doi.org/10.1002/cb.2287
Chen, J., Zhang, Y., & Wu, Y. (2024). The impact of differential pricing on consumer behavior. BMC Psychology, 12(1), 431. https://doi.org/10.1186/s40359-024-01928-x
Chen, Z., & Zhu, D. H. (2022). Effect of dynamic promotion display on purchase intention: The moderating role of involvement. Journal of Business Research, 148, 252–261. https://doi.org/https://doi.org/10.1016/j.jbusres.2022.04.043
Dangi, A., Saini, C. P., Singh, V., & Hooda, J. (2021). Customer perception, purchase intention and buying decision for branded products: measuring the role of price discounts. Journal of Revenue and Pricing Management, 20(2), 194–203. https://doi.org/10.1057/s41272-021-00300-7
Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59, 102168. https://doi.org/https://doi.org/10.1016/j.ijinfomgt.2020.102168
Ghozali, I. (2018). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Edisi 9). Badan Penerbit Universitas Diponegoro.
halim, C., Valesia tjuang, Seriana, Sulyyani, Kelvin, & Mela Novita Rizki. (2024). The Influence Of Consumer Behavior And Product Quality On Product Purchase Decisions In Maximart Yanglim Medan. Outline Journal of Management and Accounting, 3(1 SE-Articles), 37–45. https://doi.org/10.61730/ojma.v3i1.143
Hanaysha, J. R. (2018). An examination of the factors affecting consumer’s purchase decision in the Malaysian retail market. PSU Research Review, 2(1), 7–23. https://doi.org/10.1108/PRR-08-2017-0034
Herdian, R., & Puspitasari, D. M. (2022). Pengaruh kualitas produk, diskon harga, dan Promosi terhadap keputusan pembelian. Fair Value: Jurnal Ilmiah Akuntansi Dan Keuangan, 5(4), 1777–1785. https://doi.org/10.32670/fairvalue.v5i4.2719
Irawan, M. F., Oetarjo, M., & Kusuma, K. A. (2025). E-WOM, Kualitas Produk dan Citra Merek Terhadap Keputusan Pembelian di TikTok Shop (Studi Kasus Jiniso Jeans). Jurnal E-Bis, 9(1), 290–301. https://doi.org/10.37339/e-bis.v9i1.2337
Irma Suryani, & Rani Kurniasari. (2024). Pengaruh Harga dan Diskon terhadap Keputusan Pembelian Produk Shopee pada Generasi Z Kota Depok. PPIMAN Pusat Publikasi Ilmu Manajemen, 2(4 SE-Articles), 111–125. https://doi.org/10.59603/ppiman.v2i4.538
Jahnert, J. R., Schmeiser, H., & Zehnle, M. (2025). Consumer perceptions and purchasing behavior of sustainable insurance products. The Geneva Papers on Risk and Insurance - Issues and Practice, 50(3), 619–649. https://doi.org/10.1057/s41288-025-00345-4
Jee, T. W. (2021). The perception of discount sales promotions – A utilitarian and hedonic perspective. Journal of Retailing and Consumer Services, 63, 102745. https://doi.org/https://doi.org/10.1016/j.jretconser.2021.102745
Jha, S., Biswas, A., Guha, A., & Gauri, D. (2024). Can rounding up price discounts reduce sales? Journal of Consumer Psychology, 34(2), 343–350. https://doi.org/10.1002/jcpy.1384
Kaluvilla, B. B., Mulla, T., & Zahidi, F. (2025). Driving sustainable choices through understanding consumer behaviour and underlying factors that influence the purchasing intention of refurbished furniture. Discover Sustainability, 6(1), 734. https://doi.org/10.1007/s43621-025-01497-y
Khan, H., Sararueangpong, P., Mathmann, F., & Wang, D. (2024). Consumers’ promotion focus mitigates the negative effects of chatbots on purchase likelihood. Journal of Consumer Behaviour, 23(3), 1528–1539. https://doi.org/10.1002/cb.2289
Kulkarni, A. A., & Yuan, H. (2025). Shopper Search in Response to Conditional Promotions: A Function of Basket Sizes and Incentive Types. Psychology & Marketing, 42(6), 1700–1720. https://doi.org/10.1002/mar.22200
Mariana, S. N. (2025). Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian Rumput Laut di Kabupaten Luwu. IAIN Palopo. http://repository.uinpalopo.ac.id/id/eprint/11028
Maryati, M., & Khoiri, M. (2022). Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Promosi Terhadap Keputusan Pembelian Toko Online Time Universe Studio. Eqien - Jurnal Ekonomi Dan Bisnis, 11(1 SE-Articles), 542 – 550. https://doi.org/10.34308/eqien.v11i1.779
Masyur seftian, R., & Jaya, R. C. (2024). Pengaruh Diskon, Harga dan Iklan terhadap Keputusan Pembelian Produk Eyevit. JEMSI (Jurnal Ekonomi, Manajemen, Dan Akuntansi), 10(6 SE-Articles), 3321–3330. https://doi.org/10.35870/jemsi.v10i6.3341
Nofrizal, N., Sucherly, S., Juju, U., Khairani, Z., Soviyanti, E., Hadiyati, H., & N, A. (2023). Can Product Quality Improve Purchase Decisions in E-Commerce and Social Media through Customer Loyalty and Trust? Binus Business Review, 14(2 SE-Articles), 147–161. https://doi.org/10.21512/bbr.v14i2.8800
Putri, D. M. H., Soeliha, S., & Sari, R. K. (2025). Pengaruh Kualitas Produk, Harga Dan Promosi Terhadap Keputusan Pembelian Konsumen Pada Cafe Seduh Di Besuki Dengan Minat Beli Sebagai Variabel Intervening. Jurnal Mahasiswa Entrepreneurship (JME), 3(6), 1118–1132. https://doi.org/10.36841/jme.v3i6.5030
Rafiki, A., Hidayat, S. E., & Nasution, M. D. T. P. (2023). An extensive effect of religiosity on the purchasing decisions of halal products. PSU Research Review, 8(3), 898–919. https://doi.org/10.1108/PRR-07-2022-0093
Reva, Y. N., Putri, I. N., Andita, K. P., Zalzabyella, A., & Purwanto, E. (2025). The Impact of Quality and Price on Purchase Decisions Mediated by Customer Satisfaction. Journal of Business & Applied Management, 17(2), 161–184. https://doi.org/10.30813/jbam.v17i2.7050
Rustam, T. A. (2019). Pengaruh Kualitas Produk, Citra Merk dan Promosi terhadap Keputusan Pembelian Spare part pada Bengkel Aneka Motor Kabupatan Padang Pariaman. Owner: Riset Dan Jurnal Akuntansi, 3(2), 320–328. https://doi.org/10.33395/owner.v3i2.159
Santoso, T. A., Andriyani, B., & Algifari, A. (2025). Purchase Intention in Mediating the Effect of Promotion on Purchase Decisions in Tiktok Shop. Equity: Jurnal Akuntansi, 6(1). https://doi.org/10.46821/equity.v6i1.675
Saternus, Z., Mihale-Wilson, C., & Hinz, O. (2024). Influencer marketing on Instagram—The optimal disclosure strategy from influencers’ and marketers’ perspectives. Electronic Markets, 34(1), 60. https://doi.org/10.1007/s12525-024-00743-x
Shahid, S., Maseeh, H. I., Jebarajakirthy, C., Kumar Sharma, B., Saha, R., & Gupta, S. (2025). Consumer confusion: A meta-analytic review. Journal of Business Research, 192, 115294. https://doi.org/https://doi.org/10.1016/j.jbusres.2025.115294
Sugiyono. (2016). Metode Penelitian Kuantitatif Kualitataif dan Kombinasi (Mixed Methods). Alfabeta.
Theodorakopoulos, L., & Theodoropoulou, A. (2024). Leveraging big data analytics for understanding consumer behavior in digital marketing: A systematic review. Human Behavior and Emerging Technologies, 2024(1), 3641502. https://doi.org/10.1155/2024/3641502
Yao, J., Wang, D., & Martin, B. A. S. (2024). The regulatory fit effect on consumer preferences for price discounts and bonus packs. Psychology & Marketing, 41(11), 2884–2895. https://doi.org/10.1002/mar.22090
Yazdanparast, A., & Kukar‐Kinney, M. (2023). The effect of product touch information and sale proneness on consumers’ responses to price discounts. Psychology & Marketing, 40(1), 146–168. https://doi.org/10.1002/mar.21755
Zuhdi, S., Primandini, D., & Sujana, S. (2024). The Influence Of Product Quality, Price Perceptions, And Sales Promotions On Purchasing Decisions: Case study at the House of Donatello in Bogor. Jurnal Ilmiah Manajemen Kesatuan, 12(3 SE-Articles), 617–628. https://doi.org/10.37641/jimkes.v12i3.2541