Main Article Content
Abstract
The wellness industry in Indonesia is experiencing significant growth, driven by increasing consumer awareness of health, nutrition, and a holistic lifestyle. This study aims to analyze the influence of product quality and product variety on Herbalife purchasing decisions in Ubud, Bali, with price as a moderating variable. The research approach used was quantitative, with proportionate stratified random sampling of 100 Herbalife consumers in Ubud. Data were analyzed using Structural Equation Modeling – Partial Least Squares (SEM-PLS) through SmartPLS 4.1 to test for direct and moderating effects. The results showed that. Product quality had a positive and significant effect on Herbalife purchasing decisions in Ubud. Product variety had no significant effect on Herbalife purchasing decisions in Ubud. Price had a positive and significant effect on Herbalife purchasing decisions in Ubud. Product quality had a significant effect on purchasing decisions through price moderation. Product variety had a significant effect on purchasing decisions through price moderation.
Keywords
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References
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References
Abdullah, M. (2015). Metodologi Penelitian Kuantitatif. In Aswaja Pressindo. Aswaja Pressindo.
Ambarwati, V., & Mathori, M. (2024). Pengaruh Kualitas Produk dan Harga pada Keputusan Pembelian dengan Kepercayaan Konsumen sebagai Variabel Mediasi (Studi pada Konsumen Rocket Chicken di Kota Yogyakarta). Jurnal Simki Economic, 7(2), 621–630. https://doi.org/10.29407/jse.v7i2.84
Amlaiya, I., Rahmisyari, & Arifin. (2025). Peran Media Sosial Sebagai Variabel Moderasi dalam Pengaruh Harga dan Kualitas Produk Terhadap Keputusan Pembelian Di Thrift Shop Kota Gorontalo. Journal of Artificial Intelligence and Digital Business, 4(2), 1523–1530. https://doi.org/10.31004/riggs.v4i2.697
Anderson, E. W., Fornell, C., & Lehmann, D. R. (1994). Customer Satisfaction, Market Share, and Profitability: Findings From Sweden. In Journal of Marketing (Vol. 58).
Anggraini, E. Z., & Aji, T. S. (2022). Pengaruh Word of Mouth dan Digital Marketing Terhadap Keputusan Pembelian Pada Produk Nutrion Shake Herbalife (Studi Kasus Rumah Nutrion Shake Herbalife Jombang). BIMA : Journal of Business and Innovation Management, 5(1). https://doi.org/10.33752/bima.v5i1.5639
Anggraini, Y., & Putri, N. M. (2023). The Effect of Product Innovation, Price, and Service Quality on Purchasing Decisions for Herbalife Products. Journal of Islamic Economic and Business, 3(1), 76–92. https://doi.org/10.21154/joie.v2i2.3968
Anindiawati, A., & Lida, U. M. (2023). Pengaruh Product Quality, Price, Promotion dan Packaging terhadap Keputusan Pembelian Produk Herbalife. Jurnal Ekonomi Dan Bisnis Islam IAIN Kudus, 1(1), 571–584. https://doi.org/10.21043/jebisku.v1i4.1642
Anzani, R. M., Pauzy, D. M., & Patimah, T. (2024). Pengaruh Variasi Produk dan Persepsi Harga Terhadap Keputusan Pembelian Mie Gaga 100. Jurnal Manajemen Kreatif Dan Inovasi, 2(2), 243–250. https://doi.org/10.59581/jmki-widyakarya.v2i2.3028
Azizah, E. I., & Retnowati, E. (2022). Pengaruh Green Product Dan Online Consumer Review Terhadap Niat Beli Herbalife Di Surabaya. Jurnal Ekonomi Dan Bisnis, 12(1), 19–28. https://ebis-jurnal.unsuri.ac.id/index.php/ebis/article/view/64
Badea, A.-M. (2024). Sustainable Consumption Patterns: Evaluating Consumer Preferences and Barriers in the Adoption of Organic Versus Conventional Agri-Food Products. Sciendo, 18(1), 660–671. https://doi.org/10.2478/picbe-2024-0057
Chen, T., Samaranayake, P., Cen, X. Y., Qi, M., & Lan, Y. C. (2022). The Impact of Online Reviews on Consumers’ Purchasing Decisions: Evidence From an Eye-Tracking Study. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.865702
Cronin, Jr. , J. J., & Taylor, S. A. (1992). Measuring Service Quality: A Reexamination and Extension. In Source: Journal of Marketing (Vol. 56, Issue 3).
Damyati, & Mubarok, A. (2025). Pengaruh Varian Produk dan Harga Terhadap Proses Keputusan Pembelian Pada PT Indosan Berkat Bersama Jakarta Barat. Jurnal Intelek Insan Cendikia, 2(8), 14880–14893. https://jicnusantara.com/index.php/jiic
Datta, Dr. D., & Roy, P. (2022). Determinants of Consumer Buying Behavior Towards Online and Offline Shopping. SSRN Electronic Journal. https://doi.org/10.2139/ssrn.4152228
Ding, C., Zhang, R., & Wu, X. (2023). The Impact of Product Diversity and Distribution Networks on Consumption Expansion. Journal of Business Research, 161. https://doi.org/10.1016/j.jbusres.2023.113833
Ebrahim, A., Alhudiri, A., Elanizi, A., & Eltaiash, A. (2024). The Impact of Product Quality on Customer Satisfaction and Loyalty. International Journal of Enhanced Research in Management & Computer Applications, 13(8), 2319–7471. https://doi.org/10.13140/RG.2.2.33657.07528
Ekiyor, A., & Altan, F. (2020). Marketing Communication and Promotion in Health Services. In Promotion and Marketing Communications. https://doi.org/10.5772/intechopen.91656
Elfi. (2022). Adam Smith’s Invisible Hand and the Visible Hand. Verity: Jurnal Ilmiah Hubungan Internasional (International Relations Journal), 13(26). https://doi.org/10.19166/verity.v13i26.5244
Evi, T., & Rachbini, W. (2022). Partial Least Squares (Teori dan Praktek). Tahta Media Group.
Fadlilah, A. A. N., & Muanas, A. (2025). Peran Citra Merek Dalam Memediasi Pengaruh Kualitas Produk dan Harga Terhadap Keputusan Pembelian. Journal of Accounting and Finance Management, 6(2), 583–597. https://doi.org/10.38035/jafm.v6i2
Firmathoina, A., Hinggo, H. T., & Zaki, H. (2025). Pengaruh Variasi Produk, Kualitas Produk, dan Kualitas Pelayanan terhadap Keputusan Pembelian Toko Syafiaa Blazer di Sukaramai Trade Center Pekanbaru. Jurnal Pendidikan Tambusai, 9(2), 19887–19898. https://doi.org/10.31004/jptam.v9i2.29486
Fisamawati. (2024). Survei Herbalife: 86% Calon Pengusaha di Indonesia Optimis Memulai Usaha Kecil dalam 18 Bulan-Marketing.co.id. https://marketing.co.id/survei-herbalife-86-calon-pengusaha-di-indonesia-optimis-memulai-usaha-kecil-dalam-18-bulan/
Fish, G., & Lord, D. (2023). Nutritional Marketing. In Nutrition Science, Marketing Nutrition, Health Claims, and Public Policy. https://doi.org/10.1016/B978-0-323-85615-7.00027-6
Fornell, C. (1992). A National Customer Satisfaction Barometer: The Swedish Experience.
Garvin, D. A. (1987). Competing on the Eight Dimensions of Quality.
Gbadamosi, A. (2024). Consumer Decision-making Processes. In Consumer Behaviour and Digital Transformation. https://doi.org/10.4324/9781003242031-4
Ghozali, I., & Kusumadewi, K. A. (2023). Partial Least Squares Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 4.0 Untuk Penelitian Empiris (Edisi 1). Yoga Pratama.
Gunarsih, C. M., Kalangi, J. A. F., & Tamengkel, L. F. (2021). Pengaruh Harga Terhadap Keputusan Pembelian Konsumen Di Toko Pelita Jaya Buyungon Amurang. Productivity, 2(1). https://ejournal.unsrat.ac.id/v3/index.php/productivity/article/view/32911
Hadita, H., & Navanti, D. (2024). The Influence of Product Variation and Product Quality on Consumer Loyalty with Consumer Satisfaction as an Intervening Variable in Hand-drawn Batik. Dinasti International Journal of Economics, Finance and Accounting, 5(3), 1145–1159. https://doi.org/10.38035/dijefa.v5i3
Hafidz, G. P., & Muslimah, R. U. (2023). Pengaruh Kualitas Layanan, Citra Merek, Kepercayaan Pelanggan Dan Kepuasan Pelanggan Terhadap Loyalitas Pelanggan Produk Herbalife. Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA), 7(1). https://doi.org/10.31955/mea.v7i1.2912
Halimah, M. A., & Yanti, R. D. (2020). Pengaruh Strategi Penetapan Harga Terhadap Loyalitas Pelanggan Produk Kilat Khusus Mitra Korporat Kantor Pos Purwokerto. Jurnal Ecoment Global, 5(1). https://doi.org/10.35908/jeg.v5i1.916
Handayani, P. (2020). Pengaruh Ekuitas Merek Dan Persepsi Kualitas Terhadap Keputusan Pembelian Produk Herbalife. Psikoborneo: Jurnal Ilmiah Psikologi, 7(3). https://doi.org/10.30872/psikoborneo.v7i3.4801
Haq, F., Adnan, A., & Arif, M. (2021). Relationship Between Green Marketing Determinants and Consumer Buying Behavior: Mediating Role of Environmental Awareness. Global Economics Review, VI(I). https://doi.org/10.31703/ger.2021(vi-i).04
Hardianti, N., Welsa, H., & Ningrum, N. K. (2023). Pengaruh Keragaman Produk Citra Merek dan Kepercayaan Konsumen terhadap Keputusan Pembelian dengan Minat Beli Sebagai Variabel Intervening di Marketplace Shopee. J-MAS (Jurnal Manajemen Dan Sains), 8(2), 1777–1781. https://doi.org/10.33087/jmas.v8i2.1470
Herbalife. (2017). EX-99.1. https://ir.herbalife.com/sec-filings/all-sec-filings/content/0001193125-17-013649/d322807dex991.htm?utm_source
Herbalife. (2021a). Herbalife Nutrition Recognized for Scientific Leadership and Contributions to Consumer Safety with 2021 American Herbal Products Association Herbal Industry Leadership Award :: Herbalife Ltd. (HLF). https://ir.herbalife.com/news-events/press-releases/detail/756/herbalife-nutrition-recognized-for-scientific-leadership?utm_source
Herbalife. (2021b). Herbalife Nutrition’s Innovation and Manufacturing Facilities Earn Prominent Health and Safety Certification. https://www.prnewswire.com/news-releases/herbalife-nutritions-innovation-and-manufacturing-facilities-earn-prominent-health-and-safety-certification-301208373.html?utm_source
Herbalife. (2024a). Our Company | Quality, Innovation & Community | Herbalife Indonesia. https://www.herbalife.com/en-id/about-herbalife/our-company?utm_source
Herbalife. (2024b). Survei Herbalife di Asia Pasifik Delapan dari 10 Konsumen di Asia Pasifik Menilai, Pola Makan yang Lebih Sehat Menentukan Kesehatan Mental dan Fisik. https://www.prnewswire.com/id/rilis-berita/survei-herbalife-di-asia-pasifik-delapan-dari-10-konsumen-di-asia-pasifik-menilai-pola-makan-yang-lebih-sehat-menentukan-kesehatan-mental-dan-fisik-302320636.html
Herbalife. (2025). AOAC Certifies Herbalife Aloe Vera Test | Herbalife U.S. https://www.herbalife.com/en-us/about-herbalife/press-room/press-releases/aoac-certifies-aloin-test?utm_source
Huda, A. N., & Hidayati, R. (2024). Pengaruh Sikap Konsumen, Dan Norma Subjektif Terhadap Pengambilan Keputusan Pembelian, Dengan Minat Beli Ulang Sebagai Variabel Intervening (Studi Pada Konsumen Produk Herbalife Di Kota Semarang). Diponegoro Journal of Management, 13(3), 1–15. https://ejournal3.undip.ac.id/index.php/djom/article/view/47721
Ibrahim, A. M., Ali, H., Eprianto, I., Renwarin, J. M. J., Hendayana, Y., & Rianto, M. R. (2025). Determinasi Keputusan Pembelian Melalui Harga Kompetitif : Promosi, Kualitas Layanan dan Kualitas Produk pada PT. OGZ Research and Publishing. JMPIS: Jurnal Manajemen Pendidikan Dan Ilmu Sosial, 6. https://doi.org/10.38035/jmpis.v6i3