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Abstract
This study aims to analyze the influence of environmental concern, green perceived benefits, green perceived quality, and green awareness of price on green purchase decisions for The Body Shop products in Bali, as well as the role of Generation Z as a moderating variable. This study uses a quantitative method with a sample of 135-270 respondents selected using purposive sampling techniques. The results show that environmental concern, perceived green benefits, perceived green quality, and green price awareness have a positive and significant influence on green purchase decisions. Generation Z can moderate the relationship between environmental concern and green purchase decisions, but cannot moderate the relationship between perceived green benefits and green purchase decisions, nor between green price awareness and green purchase decisions. This study contributes to the literature on green consumer behavior and green product marketing strategies.
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References
- Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
- Ansu-Mensah, P (2021). Green product awareness effect on green purchase intentions of university students': an emerging market's perspective. Future Business Journal, Springer. https://doi.org/10.1186/s43093-021-00094-5
- Chairy, C., & Alam, M. E. N. (2019). The Influence of Environmental Concern, Green Perceived Knowledge, and Green Trust on Green Purchase Intention. Jurnal Manajemen, 10(2), 131–145. https://doi.org/10.32832/jm-uika.v10i2.2431
- Dimock, M. (2019). Defining generations: Where Millennials end and Generation Z begins. Pew Research Center. https://www.pewresearch.org/short-reads/2019/01/17/where-millennials-end-and-generation-z-begins/
- Francis, T., & Hoefel, F. (2018). ‘True Gen’: Generation Z and its implications for companies. McKinsey & Company. https://www.drthomaswu.com/uicmpaccsmac/Gen%20Z.pdf
- Fransson, N., & Gärling, T. (1999). Environmental concern: Conceptual definitions, measurement methods, and research findings. Journal of Environmental Psychology, 19(4), 369–382. https://doi.org/10.1006/jevp.1999.0141
- Ghozali, I., & Latan, H. (2015). Partial Least Squares : Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Yogyakarta: Penerbit Andi
- Gomes, S, Lopes, JM, & Nogueira, S (2023). Willingness to pay more for green products: A critical challenge for Gen Z. Journal of Cleaner Production, Elsevier. https://doi.org/10.1016/j.jclepro.2023.136092
- Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 Edition). California: Sage
- Han, H., Hsu, L. T., & Lee, J. S. (2010). Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process. International Journal of Hospitality Management, 28(4), 519-528. https://doi.org/10.1016/j.ijhm.2009.02.004
- Haws, K. L., Winterich, K. P., & Naylor, R. W. (2014). Seeing the world through GREEN-tinted glasses: Green consumption values and responses to environmentally friendly products. Journal of Consumer Psychology, 24(3), 336-354. https://doi.org/10.1016/j.jcps.2013.11.002
- Heo, J., & Muralidharan, S. (2017). What triggers young Millennials to purchase eco-friendly products?: the interrelationships among knowledge, perceived consumer effectiveness, and environmental concern. Journal of Marketing Communications, 25(4), 421–437. https://doi.org/10.1080/13527266.2017.1303623
- Kementerian Lingkungan Hidup dan Kehutanan. (2023). Statistik pengelolaan sampah Indonesia. Retrieved from https://www.menlhk.go.id
- Kusuma, A. F., Sudaryanto, S., Wulandari, D., & Hanim, A. (2025). DECODING GEN Z'S ECO-FRIENDLY CHOICES: A STUDY ON GREEN CONSUMER BEHAVIOR IN JEMBER MSMES. https://jemit.aspur.rs/archive/v3/n1/7.pdf
- Lopes, JMM, Gomes, S, & Trancoso, T (2024). Navigating the green maze: insights for businesses on consumer decision-making and the mediating role of their environmental concerns. Sustainability Accounting, Management and Policy Journal, 15(4). https://doi.org/10.1108/SAMPJ-07-2023-0492
- Mustofa, A, & Rinnanik, R (2022). THE IMPACT OF ENVIRONMENTAL CONCERN, AND ENVIRONMENTAL ATTITUDE ON GREEN PRODUCT PURCHASE INTENTION. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(3). https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/6617
- Nekmahmud, M., & Fekete-Farkas, M. (2020). Why Not Green Marketing? Determinates of Consumers’ Intention to Green Purchase Decision in a New Developing Nation. Sustainability, 12(19), 7880. https://doi.org/10.3390/su12197880
- Paul, J., Modi, A., & Patel, J. (2016). Predicting green product consumption using theory of planned behavior and reasoned action. Journal of Retailing and Consumer Services, 29, 123-134. https://doi.org/10.1016/j.jretconser.2015.11.006
- Peattie, K. (2010). Green consumption: Behavior and norms. Annual Review of Environment and Resources, 35, 195-228. https://doi.org/10.1146/annurev-environ-032609-094328
- Priporas, C. V., Stylos, N., & Fotiadis, A. K. (2017). Generation Z consumers’ expectations of interactions in smart retailing: A future agenda. Computers in Human Behavior, 77, 374-381. https://doi.org/10.1016/j.chb.2017.01.058
- Puspaningrum, N., Widyastuti, D., & Susanto, B. (2023). Environmental concern, new environmental paradigm, and pro-environmental behavior: An empirical study. International Journal of Environmental Research and Public Health, 20(7), 5312. https://doi.org/10.21009/ijeem.v8i1.33537
- Ramadhanti, F, Suryandaru, R, & Amelia, N (2024). Green purchase behavior in circular packaging: The case of young consumers in Indonesia. Cleaner and Responsible Consumption, Elsevier, 14. https://www.sciencedirect.com/science/article/pii/S266678432400041X
- Ratriyana, A. (2023). Green purchase decisions among young consumers: The role of environmental concern and green perceived benefits. Journal of Sustainable Consumption, 12(1), 45-60. https://doi.org/10.1080/23456789.2023.1234567
- Scheller, F, Morrissey, K, Neuhoff, K, & Keles, D (2024). Green or greedy: the relationship between perceived benefits and homeowners' intention to adopt residential low-carbon technologies. Energy Research & Social Science, 108. https://doi.org/10.1016/j.erss.2023.103388
- Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30(5), 35-55. https://doi.org/10.1108/03090569610118740
- Schroth, H. (2019). Are you ready for Gen Z in the workplace? California Management Review, 61(3), 5-27. https://doi.org/10.1177/0008125619841006
- Turner, A. (2015). Generation Z: Technology and social interest. The Journal of Individual Psychology, 71(2), 103-113. https://doi.org/10.1353/jip.2015.0021
- Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behavior in a developing nation: Applying and extending the theory of planned behavior. Ecological Economics, 134, 114-122. https://doi.org/10.1016/j.ecolecon.2016.12.019
References
Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179-211. https://doi.org/10.1016/0749-5978(91)90020-T
Ansu-Mensah, P (2021). Green product awareness effect on green purchase intentions of university students': an emerging market's perspective. Future Business Journal, Springer. https://doi.org/10.1186/s43093-021-00094-5
Chairy, C., & Alam, M. E. N. (2019). The Influence of Environmental Concern, Green Perceived Knowledge, and Green Trust on Green Purchase Intention. Jurnal Manajemen, 10(2), 131–145. https://doi.org/10.32832/jm-uika.v10i2.2431
Dimock, M. (2019). Defining generations: Where Millennials end and Generation Z begins. Pew Research Center. https://www.pewresearch.org/short-reads/2019/01/17/where-millennials-end-and-generation-z-begins/
Francis, T., & Hoefel, F. (2018). ‘True Gen’: Generation Z and its implications for companies. McKinsey & Company. https://www.drthomaswu.com/uicmpaccsmac/Gen%20Z.pdf
Fransson, N., & Gärling, T. (1999). Environmental concern: Conceptual definitions, measurement methods, and research findings. Journal of Environmental Psychology, 19(4), 369–382. https://doi.org/10.1006/jevp.1999.0141
Ghozali, I., & Latan, H. (2015). Partial Least Squares : Konsep, Teknik dan Aplikasi Menggunakan Program SmartPLS 3.0. Yogyakarta: Penerbit Andi
Gomes, S, Lopes, JM, & Nogueira, S (2023). Willingness to pay more for green products: A critical challenge for Gen Z. Journal of Cleaner Production, Elsevier. https://doi.org/10.1016/j.jclepro.2023.136092
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 Edition). California: Sage
Han, H., Hsu, L. T., & Lee, J. S. (2010). Empirical investigation of the roles of attitudes toward green behaviors, overall image, gender, and age in hotel customers’ eco-friendly decision-making process. International Journal of Hospitality Management, 28(4), 519-528. https://doi.org/10.1016/j.ijhm.2009.02.004
Haws, K. L., Winterich, K. P., & Naylor, R. W. (2014). Seeing the world through GREEN-tinted glasses: Green consumption values and responses to environmentally friendly products. Journal of Consumer Psychology, 24(3), 336-354. https://doi.org/10.1016/j.jcps.2013.11.002
Heo, J., & Muralidharan, S. (2017). What triggers young Millennials to purchase eco-friendly products?: the interrelationships among knowledge, perceived consumer effectiveness, and environmental concern. Journal of Marketing Communications, 25(4), 421–437. https://doi.org/10.1080/13527266.2017.1303623
Kementerian Lingkungan Hidup dan Kehutanan. (2023). Statistik pengelolaan sampah Indonesia. Retrieved from https://www.menlhk.go.id
Kusuma, A. F., Sudaryanto, S., Wulandari, D., & Hanim, A. (2025). DECODING GEN Z'S ECO-FRIENDLY CHOICES: A STUDY ON GREEN CONSUMER BEHAVIOR IN JEMBER MSMES. https://jemit.aspur.rs/archive/v3/n1/7.pdf
Lopes, JMM, Gomes, S, & Trancoso, T (2024). Navigating the green maze: insights for businesses on consumer decision-making and the mediating role of their environmental concerns. Sustainability Accounting, Management and Policy Journal, 15(4). https://doi.org/10.1108/SAMPJ-07-2023-0492
Mustofa, A, & Rinnanik, R (2022). THE IMPACT OF ENVIRONMENTAL CONCERN, AND ENVIRONMENTAL ATTITUDE ON GREEN PRODUCT PURCHASE INTENTION. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(3). https://jurnal.stie-aas.ac.id/index.php/IJEBAR/article/view/6617
Nekmahmud, M., & Fekete-Farkas, M. (2020). Why Not Green Marketing? Determinates of Consumers’ Intention to Green Purchase Decision in a New Developing Nation. Sustainability, 12(19), 7880. https://doi.org/10.3390/su12197880
Paul, J., Modi, A., & Patel, J. (2016). Predicting green product consumption using theory of planned behavior and reasoned action. Journal of Retailing and Consumer Services, 29, 123-134. https://doi.org/10.1016/j.jretconser.2015.11.006
Peattie, K. (2010). Green consumption: Behavior and norms. Annual Review of Environment and Resources, 35, 195-228. https://doi.org/10.1146/annurev-environ-032609-094328
Priporas, C. V., Stylos, N., & Fotiadis, A. K. (2017). Generation Z consumers’ expectations of interactions in smart retailing: A future agenda. Computers in Human Behavior, 77, 374-381. https://doi.org/10.1016/j.chb.2017.01.058
Puspaningrum, N., Widyastuti, D., & Susanto, B. (2023). Environmental concern, new environmental paradigm, and pro-environmental behavior: An empirical study. International Journal of Environmental Research and Public Health, 20(7), 5312. https://doi.org/10.21009/ijeem.v8i1.33537
Ramadhanti, F, Suryandaru, R, & Amelia, N (2024). Green purchase behavior in circular packaging: The case of young consumers in Indonesia. Cleaner and Responsible Consumption, Elsevier, 14. https://www.sciencedirect.com/science/article/pii/S266678432400041X
Ratriyana, A. (2023). Green purchase decisions among young consumers: The role of environmental concern and green perceived benefits. Journal of Sustainable Consumption, 12(1), 45-60. https://doi.org/10.1080/23456789.2023.1234567
Scheller, F, Morrissey, K, Neuhoff, K, & Keles, D (2024). Green or greedy: the relationship between perceived benefits and homeowners' intention to adopt residential low-carbon technologies. Energy Research & Social Science, 108. https://doi.org/10.1016/j.erss.2023.103388
Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30(5), 35-55. https://doi.org/10.1108/03090569610118740
Schroth, H. (2019). Are you ready for Gen Z in the workplace? California Management Review, 61(3), 5-27. https://doi.org/10.1177/0008125619841006
Turner, A. (2015). Generation Z: Technology and social interest. The Journal of Individual Psychology, 71(2), 103-113. https://doi.org/10.1353/jip.2015.0021
Yadav, R., & Pathak, G. S. (2017). Determinants of consumers’ green purchase behavior in a developing nation: Applying and extending the theory of planned behavior. Ecological Economics, 134, 114-122. https://doi.org/10.1016/j.ecolecon.2016.12.019